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One zone comes regardless of the schedule whenever any other zone is on.

Gary Walloch
Actualizado 2025-05-09 12:29:14 
My #1 zone comes on whenever any other zone is on.  There has been no changes since last season other than a new wifi gateway.  I have deleted the Netro app and still have the same problems.  I have checked wiring to the controller and it is exactly the same as last season.  No shorting.  Does anyone have another suggestion to try and solve this issue?
Ver: 163   Respuesta: 3

Request for Replacement Battery for Netro Device PIXIE

Minh Thu Nguyen
Actualizado 2025-05-19 08:42:52 
Tema: General

Dear Netro Support Team,

I hope this message finds you well.

I am writing to inquire about purchasing a replacement battery for my Netro device, which has recently stopped working due to battery failure. Could you please provide information on how I can order a replacement, including the price, availability, and shipping options?

The model I am using is PIXE, and I would appreciate any assistance or recommendations you can provide.

Thank you for your support, and I look forward to your response.

Best regards,

Minh Thu, Nguyen

Ver: 14   Respuesta: 1

Transformer replacement

zoompj@gmail.com
Actualizado 2025-05-18 18:43:54 
Tema: General

I’m sure my transformer is not working.

I have Netro 6

Please help

Ver: 15   Respuesta: 1

Whisper Gen 2 update firmware

Phil Middleton
Actualizado 2025-05-16 14:28:46 
I have 3 Whisper gen 2 sensors 2 have firmware 3.1.1 and one has firmware 3.1.5. How do I update the firmware on these devices?
Ver: 58   Respuesta: 1

Spark- How many Whisper Gen 2 devices?

Kirk Davis
Actualizado 2025-05-16 12:40:39 
Tema: General
I would like to add a GEN 2 whisper to my Spark system because I cannot seem to rely on any of my three weather stations to provide accurate rainfall. I obviously don’t want to rely on a single sensor to determine the moisture level in my entire lawn, so can I add multiple to a zone and have Netro average it per zone? 
Ver: 55   Respuesta: 1

Add more sensor to my Pixie white

Paolo S
Actualizado 2025-05-15 20:41:08 
How can I do?
Ver: 70   Respuesta: 1

How does programs and smart watering coexist

Panda88
Actualizado 2025-05-15 18:20:45 

Hi 

I have some basic programs to water.  At the same time smartwater is enabled on zones?  

It seems the programs run - but smart water does not control the duration 

Is there a way to specify when watering evens should start but let the smart water control duration?


Ver: 62   Respuesta: 1

Kata Cserni
Actualizado 2025-05-13 15:32:11 
  1. How can I set an irrigation schedule without WiFi? I have a rental house that is not occupied ( no Internet service) , but I would like to create an irrigation schedule. I app allows me to connect for test run, but not to set new schedule. 
Ver: 107   Respuesta: 1

Will not connect

Rick VanHooser
Actualizado 2025-05-10 16:15:01 
Having problems getting it to connect to wifi?  Trying everything I can think of? Help???
Ver: 156   Respuesta: 2

Whisperer 2 temperature?

Brett Rabe
Actualizado 2025-05-09 19:07:46 

My whisperer-2, installed ~36 hours ago, is consistently reporting a temp about 10F hotter than reality.


Thoughts?

Ver: 146   Respuesta: 1

Zones not turning on

Neil ONeill
Actualizado 2025-05-09 12:41:28 
Any reason why the system sometimes skip zones and not water them. I have 3 sensors and they all reading the same moisture across all 9 zones, that’s why I’m confuse into why sometimes decide to skip zones. 
Ver: 143   Respuesta: 1

Sensor

Kathleen Hamilton
Actualizado 2024-09-11 19:43:50 
I have six sensors but use only 3 which are 1, 3 and 4; however, I am having problems with sensors 4.
Ver: 1764   Respuesta: 1

Sprite wont connect to your internet so I can move forward

cjulian
Actualizado 2024-10-05 18:05:09 

My controller has been out almost a month. I have factory reset, short reset uninstalled app, and unplugged it. No matter what I do, i cannot get past the connect to netro wifi step. I need to blow out my sprinklers and I cannot get my device to work to manually run them. It will say its connected and do the spinning wait thing, then suddenly tell me to connect to the netro internet again. When I go to do it again it says no internet connection. Please help me. I sent an email from my email as the registered user (husband) is deployed in the middle east. Please look for an email from "kimbo__@" 


Thanks!

Ver: 1480   Respuesta: 1

Smart watering not working

Carolyn Seyfried
Actualizado 2024-09-10 16:17:51 
My sensor shows the moisture way above where I have my watering adjustment set to not water, but it is still watering. What am I doing wrong?
Ver: 1743   Respuesta: 1

Broken whisperer sensor

Jesús López
Actualizado 2024-09-09 16:19:33 


Hi everyone!

My Whisperer Smart Plant Sensor has broken. I would like to know if it is possible to fix it by buying a replacement part or if there is a DIY solution to reuse the device.



Thank you.

Ver: 1833   Respuesta: 2

Netro Whisperer humidity error

Pierluigi Cilli
Actualizado 2024-09-08 07:29:59 

Hi,


why after irrigation the humidity is lower than before?

This problem only with 2nd gen sensor...


Thanks

Ver: 1750   Respuesta: 1

Discrepancia APP y WEB

JM del Amo
Actualizado 2024-09-07 13:06:53 
Desde hace unos días la APP no está funcionando. Según la APP el WiFi está OFFLINE, pero según la página web está ONLINE. Según ambos está WATERING pero la realidad es que no está regando y no responde a órdenes. No dispongo en este momento de acceso físico al dispositivo. ¿Podrían indicarme si el problema es un problema local o de la APP/Web?
Ver: 1779   Respuesta: 1

Tie the irrigation of two lines on the same garden

Francesco
Actualizado 2024-09-04 07:59:17 
Tema: General
Hello,
I have two irrigation lines on the same garden, is there any setting that would allow these two areas to be “tied together” such that they irrigate on the same day (session)? (Obviously first one line and then the other).
Thanks
Ver: 1763   Respuesta: 1

problematiche app

Giampaolo Mariani
Actualizado 2024-08-20 08:16:25 

Buongiorno, ho alcune domande:

1)è possibile far partire solo una zona specifica attraverso i comandi vocali su google assistant?

2)è possibile aggiungere un altro meteo diverso da quelli proposti?

3)perchè quando applico il ritardo pioggia la pianificazione intelligente impazzisce e pianifica male?

grazie in anticipo delle risposte

Ver: 1915   Respuesta: 1

Riego

Felipe Martinez Cuadrado
Actualizado 2024-08-16 21:16:23 
Tema: General
He instalado el programador y de vez en cuando salta una de las zonas 
Ver: 1902   Respuesta: 1