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David Domingues

Lives in: Vila nova de São Pedro, Lisboa, PT
Using: SPRITE-6

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Power device heat
19
Wency Pan
Updated at 2022-07-12 06:21:20
Hi David, Are you using Netro power adapter or a third party power adapter? Is it 220VAC->24VAC transformer? Thanks, Wency Netro Support …

Power device heat
19
Wency Pan
Updated at 2022-07-12 07:49:07

Hi David,


If you can hear the noise five meters away, it is not normal.


Thanks,

Wency


Device and app depends on Netro servers
19
Wency Pan
Updated at 2022-07-18 07:52:55
Dear customer, We were upgrading our server due to rapid increase of active devices connected to the Netro cloud server, at that time the cloud service was temporarily unavaila…