Netro app not work

rodecheverria
Updated at 2018-08-31 20:40:48 UTC 
with the new update ios 11.4.1 does not work. the app starts and then stops working,
resets itself
View: 1469   Answer: 1

Program for new grass seed?

Brian Killian
Updated at 2018-09-04 11:18:30 UTC 
Does netro have a program for new grass seed?  I'm going to oversees later this month and was wondering how to set my sprinklers to get the seed to grow.
View: 1605   Answer: 1

Sprite not running zones after power outage

Rob Platko
Updated at 2018-09-08 17:28:57 UTC 
Hi, my Sprite does not run any program on any zone following a power outage.  The zones are scheduled, I can see them in the calendar, but they don’t run.  Anyone seen this problem?
View: 1495   Answer: 0

New grass seed

Dan R
Updated at 2018-09-09 21:47:24 UTC 
It would be great to have a feature that runs the sprinklers three times a day for 7 days when I put down new grass seed. I can build a program for this and it does not take very long. It would be a nice feature to have this built into the app. 
View: 1597   Answer: 1

App Crashesdevice

Aaron Miller
Updated at 2018-09-16 11:28:35 UTC 
The app crashes on android phone (S8) when attempting to set rain preferences. This is annoying. None of my messages regarding this have been answered by tech support. Perhaps I should return the device and get a Rachio?
View: 1427   Answer: 0

winterizing

Ken Siebert
Updated at 2018-09-29 11:26:05 UTC 
Topic: General
How best to winterize system
View: 2021   Answer: 1

Disable all zones for winter

Wayne White
Updated at 2018-10-09 23:05:21 UTC 
It’s winter, I have manual zones and 3 sprites. Is there a way to disable the sprites? There has to be. A simple switch I’m missing. 
View: 1470   Answer: 1

New seeding

Douglas Ely
Updated at 2018-10-09 23:09:48 UTC 
Here in ocean city NJ, when we seed for new grass we need the water to come on twice daily to start germination. When I set my Netro to “new plant” and the soil type to “sandy clay” which is the top layer, the controller had only been watering every 2.21 days. The soil is dust dry. I don’t want to have to make gross adjustments. That is why I bought Netro. What’s wrong?
View: 1656   Answer: 3

How can I give my landscaper a way to manage the watering cycles?

Joshua Berk
Updated at 2018-10-10 06:22:09 UTC 
I would like to be able to share this account with my wife and my landscaper so they have access to turn things on and off when needed. Especially when I'm going to have my landscaper do work on my sprinkler system to fix the heads he needs to be able to test it easily without me being there.
View: 1546   Answer: 3

Controller

Phil Samson
Updated at 2018-10-12 18:41:33 UTC 
My controller shows that it’s online but the app is saying I’m offline. How do I correct this?
View: 1514   Answer: 0

connecting to wifi..

Phani Gade
Updated at 2018-10-15 17:20:42 UTC 
Hi: i am having issues connecting to wifi.. i have been using the Netro for more than one year..still having issues with connecting to wifi. it gets connected for some time and disconnects. it is been happening. is it issue with Netro it self or something i have to do. i see all the bars on my phone at netro.. 
View: 1415   Answer: 0

Moberley

moberleyj@verizon.net
Updated at 2018-10-17 16:59:29 UTC 
My controller is blinking. Hasn’t done that before. Ideas?
View: 1506   Answer: 1

Is there a way to water multiple times during the day?

George Zraick
Updated at 2018-10-27 20:05:15 UTC 
I have this fern area in a desert climate. Is there a way to do short spirt misting multiple times a day?
View: 1712   Answer: 1

Service

Matt Lasser
Updated at 2018-10-31 16:01:30 UTC 
Listen.  This timer is really bad.  How do I let a service man run my timer I don’t want to give him my phone at least with the Rachio I can grant temporary access this is not worth the money at all
View: 1503   Answer: 1

Skipping skipped?

livingwater71
Updated at 2018-10-31 16:11:03 UTC 
Live in Hawaii and yesterday we had flood level rains and to my disappointment Netro watered this morning even though I have it set to skip if it rained the previous day. Anyone have this happen?
View: 1577   Answer: 1

EPA rebate status?

Joshua Berk
Updated at 2018-11-04 07:39:58 UTC 
Topic: General
Hi I was wondering if we could get an update on where Netro is with an EPA rebate? We're aware Netro has applied, but any word or ETA on getting certification for rebates?  Thank you
View: 1775   Answer: 3

Water pump shutting off

Ryan Cochran
Updated at 2018-11-26 02:32:24 UTC 
My water turns on then about a minute into the cycle it will suddenly shut down. The app says it is still going but water is not coming out of the sprinklers. Help  
View: 1463   Answer: 1

Needing to connect to a new device

Rebekah H
Updated at 2018-11-28 04:23:43 UTC 

My phone broke and when I tried to connect my new one to the sprinkler, I get an error message saying that our Netro is linked to another device and must be deleted from it before it can connector to my current phone. Is there anyway to reset the controller? 

View: 1557   Answer: 1

not watering after installation

Sangjin Lee
Updated at 2018-12-15 18:56:48 UTC 

I installed two Netro Sprites to replace the previous controllers. The installation itself went fine, and I was able to verify that the first one waters the zones fine.


However, the second one does not water any zones. All the status indicators are fine, I hear the water getting turned on, and everything but no watering. What could be wrong? The wiring seems pretty simple. One common wire, 4 zone wires, and the power. All the wires are securely in. What are the ways to troubleshoot this?


Thanks in advance!

View: 2424   Answer: 1

Leak detection

Joshua Berk
Updated at 2019-01-03 15:27:07 UTC 
Topic: General
Rachio has a new leak detection device you can install on the pipe that talks to the controller letting it know if there's water flow that shouldn't be happening. Do you guys have plans to do anything like this? Would absolutely be interested in it!
View: 1384   Answer: 0