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Sensor not starting

Joan Peiro
Updated at 2021-03-06 08:53:31 UTC 

Good morning


I have received two days ago my new sensor. I am not able to start the sensor to proceed with the installation.  

When I press the power button it makes a short flash in red after releasing but does not turn to white , blink or green.  


Same effect when I press quickly  three times or six times.   It only produces a short flash in red.  I can not proceed with the installation as my app does not find the Netro wifi of the sensor as it is off.    I tried to leave the sensor under solar exposure for a full day with no change in the behavior.  Still just a short red flash after pressing the power button but nothing else.

Can you guide me how to solve the problem? 

View: 2371   Answer: 2

Selling our house - transfer sprite to new owners account

Tod Johnson
Updated at 2021-03-08 13:29:28 UTC 
Topic: General
We are selling our house. How do we transfer the current sprite to the new owners without resetting all the settings?
View: 2301   Answer: 1

App non si configura con IPHONE 7 Plus iOS 14.4

Antonino Marretta
Updated at 2021-03-08 08:10:40 UTC 

Salve a tutti, come da titolo la app durante la configurazione con smartphone in questo caso un IPHONE 7 PLUS con iOS 14.4 non riesce a completare l’accoppiamento con Netro , ho riprovato con smartphone Android con successo.

Ho fatto presente l’anomalia anche all’azienda costruttrice, la quale ci sta lavorando.

Chiedo a qualcuno di voi se ha avuto lo stesso problema.

View: 1866   Answer: 1

Skip watering moisture for Bermuda lawn

Fran Roman
Updated at 2021-03-09 20:30:13 UTC 

Hi! I just installed my brand new whisperer, and I’m wondering which value I should configure for the skip watering functionality (80% by default). I have the perception that is too high for a Bermuda lawn.


Thank you!

View: 2058   Answer: 1

Foreca as weather provider

Fran Roman
Updated at 2021-03-09 21:21:35 UTC 

Please add Foreca as weather provider! In Europe is much better than the available options on the app. Metro group is also a good option for your European customers like me.


Thank you

View: 2156   Answer: 1

Netro pixie Internet off

Andrea Zorgniotti
Updated at 2021-03-14 07:08:00 UTC 
Hi, I'm the owner of a Netro 6 channel at my primary home where I use the smart watering function with no program, after 4 years I found the correct configuration and I'm really happy about the complete automation. In my vacancy home I bought a Pixie few weeks ago. I'm afraid the connection could be off when I'm not there. In the last weeks I set a program with 1 day on 5 min and the next off and the smart watering to check the rain and cancel the day raining. I would like to use the Pixie in the complete automation like in my principal home. So my question is what happen if I set only smart watering and then internet go off? Is it scheduled inside the Pixie a sort of program of watering that works anyway and the plant will receive water (even if in not an optimized way)?
View: 2288   Answer: 1

What does the app show for whisperer?

Growbro
Updated at 2021-03-17 20:54:48 UTC 

I am trying to figure out what the graph shows for the week. It seems like the app shows the average light for the day. Moisture present at midnight each day. And average temperature each day. Is this correct? Or is it maximum temperature for the day?

It would be nice if I could have the graph could show more than just one reading per day. It would also be nice if you could go back and see the more detailed chart for a full day after it has passed. As it is now I can only see the one data point for days that are past.

Finally for the individual days it is a bit annoying switching between am and pm. I wish there was just a graph for each day that looked like the graph for the week/month except that there was a data point for every hour. Definitely more annoying and less useful to have am and pm separate and not be able to see the changes like you can with the graph.

Thank you.

View: 2138   Answer: 1

Standalone whisper asking me to water every day

MartynCarr1972
Updated at 2021-03-18 08:43:41 UTC 
Topic: General

Hi have a standalone sensor in  a pot indoors. For the last 4 days since I have had it running its asked me to water every day. Which I have. I would like to know what the parameters for my plant are for it requesting water.


Also it shows 2% battery in the app in the day and 0% at night. The web app shows 15% all the time it seems.


Anyone have similar issues?

View: 2289   Answer: 1

When will be Netro Smart available in Europe?

Raúl Vázquez-Noguerol Méndez
Updated at 2021-03-20 20:38:05 UTC 
I’d like to know if Netro Spark will be available in Europe. 
View: 2102   Answer: 1

No power to controller

Barbara Williams
Updated at 2021-03-23 16:10:05 UTC 
Our controller has been working fine, and we had to replace some solenoids that were faulty. The controller is plugged into a verified live socket but no lights turn on. I can't hook up wifi, and it appears to be dead. 
View: 2193   Answer: 1

sprite subscription

Alejandro
Updated at 2021-03-24 09:06:34 UTC 
Topic: General
I am interested in buying the netro sprite but there is something I dont understand about the annual subscription (I do not understand English very well).
What stops working in the netro sprite if I don't have a renewed subscription?
View: 2384   Answer: 1

Ideal Soil Moisture

Mike Biondo
Updated at 2021-03-26 01:51:09 UTC 
What is an ideal soil moisture level? My new Netro Whisper is measuring 83% down from 88% 3 hours ago. Is this too moist? It is average raised bed plant soil. I have googled and found some sites saying no more than 45% and some sites say no less than 70% so I am very confused!
View: 3523   Answer: 1

Wild Swings In Moisture %

Mike Biondo
Updated at 2021-03-27 22:08:54 UTC 

Hi,


I am seeing 20%+ increases in soil moisture when there is no rain and I am not watering and also 20%+ reductions in moisture directly after watering which seems counterintuitive. Is this normal? Can anyone explain what is going on to me? Thank you!


Mike

View: 2270   Answer: 1

Is SQ Footage needef in the app for each zone

Kevin Westling
Updated at 2021-03-28 06:40:48 UTC 
I notice in the App, that there is a field called SQ  Feet. It's this info needed if im setting everything.
View: 2137   Answer: 1

Smart scheduling problem with sensor watering adjustment configuration

Alfonso Olias Sanz
Updated at 2021-03-29 08:57:05 UTC 

I have checked in the smart schedule that tomorrow is programmed to run zones that should be skipped.

I have set up the whisperer to skip run if moisture is above 40%. Current moisture is:

  • Zone 2 - 92%
  • Zone 5 - 70%


View: 2440   Answer: 2

Server offline

Mirko Paganelli
Updated at 2021-03-30 16:15:01 UTC 
Oggi è tutto il giorno che mi dice Offline... La connessione internet funziona correttamente... C'è qualche problema nel server? 
View: 2133   Answer: 1

What do the icons mean?

Jim Stichbury
Updated at 2021-03-31 06:55:06 UTC 

Hello - just a question about icons / symbols on the schedule.

Guessing the green tick means ‘success’, but what do the warning symbol, and the phone screen symbol mean?



View: 2211   Answer: 1

Firmware update

Francesco Angelone
Updated at 2021-04-01 13:33:34 UTC 

Hi,

my firmware version is the 1.1.1

Please, can I have the last firmware vesion and the instructions for update my controller.

The serial number is E4956E4B6B05


Thank you

View: 2416   Answer: 1

Light flashing

lightnin
Updated at 2021-04-01 19:11:23 UTC 
Topic: General
Why is my light flashing on my Netro?
View: 2186   Answer: 2

Instant watering

hermanins@gmail.com
Updated at 2021-04-03 00:01:28 UTC 
Yard has been fertilized and need to water now as next scheduled is Sunday.
View: 2047   Answer: 1