Hello!  Purchased a Pixie from Amazon.  Easily set up the device, charged the battery, connected to the outdoor faucet, but the valve won't open.  I tried both through the app and using the 2-push manual button.  Both changed the light to blue, but no water came out.  A click could be heard though.

The tap was most certainly on.  Is there a solve for this or did I just get a bad lot?

Thanks,

Alec

It would be helpful to see the moisture and light charts for the full year and not just for weeks or months

Thanks!

Hi My netro has been offline for more than 1 day can you estimate when it will be back online? Julian

What is a good moisture and light range for growing herbs in South Florida

Hi,

I have two Whisperers connected to my system and neither are lighting up at night - they are set to report every hour and batteries of both are currently around the 66% mark.  Can you please advise?

Thanks,

Darren

Where is the MAC address found?

Hi team.

I would like to know what is the maximun wire longitude that support by zone the Netro Driver using 24 VAC power supply.

Thank´s.

Currently I have 8 zones and the Master valve is on for all 8 zones. Does the Sprite app automatically open the master valve as it goes through each zone or do I have setup something first? 

Please advise

Thank you

I’m having problems with the runs zone one don’t go on and the other ones go on twice a day I’m trying to reset but I don’t know how thank you

Is it possible to change the date format?  seems to be in US format no matter what i put in the preferences. i.e i would like 21st December to be 21/12/2021

How does the algorithm work?   Specifically how far into the future do it look at the weather forecast?   Is this limited to just the next day or can this be adjusted to look beyond tomorrow.    Using the smart system, my sprinklers came on this morning, even though the forecast calls for a 70% chance of 1 inch of rain in 2 days.    If I were controlling the system, I would not have watered, given the price we pay for water.

Can I turn Netro off on the app ?

hello,

I installed my nero sprite-12 2 months ago. Today , finally, I connected my 6 valves and the C cable to the Nero. Then, I tried to watering the first one (doing play bottom) but the valve does not work. I put 24v int he valve directl and it started watering. Then, I check with a multimeter the output for the valve in the nero controller and It was 0v.

Then, I delet the controller in the app and tried to reset the Nero sprit but I doesnt do anything. I hold the rst button during 8 or more second  several times but the led stills keep lighting and no wifi radiated to connect. 

¿How Can I solve this issue?   

APP version 2.5.3

Hi, I will apreciate if someone can help me, I'm going crazy, becouse suddenly, one of the solenoid valve stopped after 10 seconds. But the app show that it is running. I changed the valve with a new one, but same 7-8 seconds after run, it stoppes. Pls help me! Thanks

Hi, i would appreciate if someone could help me. I need to link the netro to the router without password, however the procedure need a password in any case: how can I do? Thanks for the support 

explicit instructions on how to add weather station weather station, namely weatherunderground personal weather station. How do you add station ID

Thanks

After the numerous power outages in Dallas last week, my sprinklers attempted to run this morning.   At its scheduled time, the zone shows "loading" but - no water.   ???

Hello I would like to know how many electro valves I can open at the same time?

Thanks

Regards 

Hey Team,

Have one zone that is connected to drippers in an undercover area with hanging baskets

Need to set a regular schedule for watering in this area, that ignores restrictions for this area, but still applies for other zones. 

Is this available in the app at the moment?

We have installed Netro Sprite system yesterday

we like the Netro app to manage the programs.

My question is this: How do i add additional members of the house the same access to manage the programs ?, such as altering zone level scheduling etc.