Hi Brett,

Thanks for your suggestion and we understand that notification feature should be improved. I will forward it to our R&D.

Thanks,

Netro Support

Dear customer,

It seems that there might have been an accidental touch on the screen. We suggest wiping the device to prevent any moisture or dirt from accidentally affecting the display. It's possible that this issue could be due to the relatively humid conditions in your city. Please ensure that the environment where Spark is located is kept somewhat dry and avoid exposing it to water.

Thanks,

Wency

Netro Support