It’s like the app doesn’t know it’s connected
To the correct WiFi although it is. 
Bought a new sensor - not connecting since upgrade to iOS 13. Please advise. See pictures. 
Tema:
Hogar conectado
Ver: 4808
Seguir: 0
Me gusta: 0
Can you please try to enable location service for the Netro app? Please refer to this article:
https://forums.developer.apple.com/thread/121348
Thanks
Netro Inc