I would double check the wires and make sure you are getting power on the valve side. If you have power then replace the silonid. 

Dear customer,

If all zones are programmed and shown as "running" in the app, but water only physically comes out of Zone 1, this is usually caused by a hardware or wiring issue rather than a software glitch.

Please try the following steps to isolate the problem:

1. Check the Common Wire (C-Wire)

2. Test Master Valve (MV) / Pump Settings

3. Perform a Manual Test at the Valve Box

   • If water flows: The plumbing is fine, and the issue is strictly electrical (wiring or the Netro port).

   • If water does NOT flow: The main manual shut-off valve to those specific zones might be closed.

If the wiring looks perfect and manual testing works, please email us at support@netrohome.com with your serial number. Our team can check the electrical current logs to see if the controller is properly sending 24VAC voltage to the other ports.

Thanks,

Candice