Candice Wang
Actualizado 2026-04-23 01:10:31 UTC

Dear customer,

Sorry for the trouble. This usually happens if the local weather data doesn't match reality or the rain didn't reach your Skip Threshold.

Please check:

  1. Address: Ensure your location is accurate in Settings.

  2. Rain Threshold: Go to Settings > preferences and check your "Rain Skip Threshold." If the rain was light, it might not have triggered the skip.

Still having issues? Email support@netrohome.com.


Beat regards,

Candice

Netro Inc

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