Hunter valve PG101 opens but never closes

hey guys, my smart Sprinkler isn´t working correct. after installing the hole stuff and first testing, i was so happy that everything worked fine. but my hunter valves PGV100 never Closes anymore. for testing i ve connected the valves directly with my trafo 24VDC 1A and it worked fine. so i guess that the zonecontacts working not correctly. any ideas? is the DC Adapter really the reason? i need help, or i send the Netro back to amazon… Hey Leute, mein kluger Sprinkler funktioniert nicht richtig. Nachdem ich das ganze Zeug installiert und getestet hatte, war ich so glücklich, dass alles gut funktioniert hat. aber meine Jägerventile PGV100 schließen nie mehr. zum testen habe ich die ventile direkt mit meinem trafo 24VDC 1A verbunden und es hat einwandfrei funktioniert. Ich denke also, dass die Zonenkontakte nicht richtig funktionieren. irgendwelche Ideen? Das falsche Netzteil? Ich brauche Hilfe, oder ich schicke den Netro zurück zu Amazon ...

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Netro Inc
 Actualizado 2019-07-04 21:53:59 UTC

Hi Saurik,


Yes we are pretty sure the DC adapter is the reason because this happens to many our users.


If you have difficulties in finding an AC adapter please write to support@netrohome.com, we will help. 


Thanks,

Netro Inc

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42
Oliver Heise
 2019-07-12 17:46:36 UTC  
I can confirm this: first I used my old adapter from my Former control. Then I sold this one including the original adapter. I used a different one and had the problem, that the valves never close. It was a DC adapter. After I change to an AC adapter, the irrigation worked fine again and the valves close.

So pay attention: you have to use an AC Adapter which has an OUTPUT of 24V AC!!!
Often the Adapter called AC but this is only ment for the Input of 110V/220V AC and the output is 24V DC.