Ventiles are not closed from spark - not smart watering

Hello Netro Support, 


The Spark startet watering today at 4 am as it was calculated by whisperer and weather. 3 Zones got water, but instead of watering 10 minutes the gras got 3 hours water. 

I wasted a lot of water, this is far away of smart watering. My old installation from Gardena / Husquarna never had such problem. 


The spark was not able to close the Ventils! 


The only way was the make the spark powerless. 


What’s wrong? 


Again: the test procedure of the ventiles works without any problem, spark open AND CLOSE every ventile step by step! 



 

Respuesta de Wency Pan

19
Wency Pan
 Actualizado 2023-08-18 08:00:53 UTC

Dear customer,


Can you send us(support@netrohome.com) a picture of the device's connection wiring ? This will help us identify the problem.

If you have any further concerns or questions, please do not hesitate to reach out to us. 
 
Regards, 

Wency
Netro Support
 

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