Error: "Unable to get your location. Please enable the location service on your phone." when adding Whisperer as Standalone device

Hi there.


Trying to add my fifth and sixth Whisperers to the App, but I keep getting the error:

"Unable to get your location. "Please enable the location service on your phone."


Location services are on and the permission is set for the Netro app.


The app says "getting location" when it starts, but when adding the Whisperer, still says it can't get the localation.


Have rebooted the phone twice. Turned location services off and on. Unset and reset localtion permissions for the app, but still no progress.


Do I need to wipe all the data from the app? Will this lose all my settings or are they backed up in the cloud.


Cheers.

Respuesta de Richard

20
Richard
Actualizado 2023-02-17 06:29:21 UTC

I was able to add the new sensors to an existing zone.


The process failed when I tried to add the sensor as "standalone".

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