Smart scheduling problem with sensor watering adjustment configuration

I have checked in the smart schedule that tomorrow is programmed to run zones that should be skipped.

I have set up the whisperer to skip run if moisture is above 40%. Current moisture is:

  • Zone 2 - 92%
  • Zone 5 - 70%


Respuesta de Netro Inc

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Netro Inc
 Actualizado 2021-03-30 01:52:14 UTC

Hi Alfonso, 


We just checked your account and we found the smart watering is only for zone 3 and zone 4 now. Did you skip the smart watering for zone 1, 2 and 5? 


Thanks, 

Netro Support

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32
Alfonso Olias Sanz
 2021-04-02 15:19:24 UTC  
No, is enabled for all the zones.
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Netro Inc
 2021-04-05 07:47:07 UTC  
Hi Alfonso,

Could you please send us email to support@netrohome.com with your Netro account registered email?
We will have our technician look into this issue. 

Thanks
Regards, 
Netro Support