Looking at the about screen on the app (on my phone), I click on the "Check Server Status" and I get the following message:

"MQTT(port 1883) is blocked by the router"

This device is on a separate IoT network that has full, unrestricted outbound access to the Internet. What could be causing this? 

Edit:

The app on my tablet shows:

Server Status:    OK

Response time:  0.3 s

Is something being blocked on my phone? 

Just received your goods. Had no problem connecting the Spark unit but cannot connect the whisperer.

When reaching the Wifi template it is stuck to the Netro_PLS_xxx and cannot move to MyhomeWifi.

Of course have no access to Netro..... and in any case do not have the password.

The installation manual says it will connect to the router. Unhappily looking to the router I see clearly the Spark but nothing else

I have 5 zones programmed daily in 15/20/35 mins intervals however when I goto the home screen I see them all in 15mins intervals... Seems as the home screen bypass' the current daily programmed schedule.  How do I have my programs run as intended 15/20/35 .ins intervals vs the 15mins it self imposed?

I just installed the unit, set up the program properly? And try it out all the zones. All I wanted to do was test them to make sure they were working. But how do I turn off the water if I just want to test it for a minute?

Is there preset option fir watering schedule for when grass seeding ? 

Hi there

I would like to learn more about the watering modes. Specially I would like to know the difference between EPA and Deep. 

Make´s sense to use it in summer? specially in hot areas over 30ºC

Thanks

Whisperer installed and working for over a month. Self learning completed and just getting great control of the watering. 

I have a weather station that is connected to WU. I have linked the station on the app, but it doesn’t seem to use actual rainfall. It only uses the forecast weather. 

Hello-  I have two new whisper devices. Both will not go into pairing mode.  Press power button six times and the light just blinks red on and quickly off. Press three times and same thing.  

How do I turn OFF the “All Day Smart Water Regulation”?  It is on for just 2 days a week and screws everything up.

Thanks for any help.

After 3 weeks of working, my whisperer stop working. It didn’t connect to the Wi-Fi. It was off.

I try to switch on, without any effect. I tried to put it direct indet the Sun for more then one hour. It restart working. After one day inserire the Sun it stopper again to work. Now is raining, so I can’t do nothing.

Ideas?

Hi

I have recently bought  a whisper sensor to complement my Netro watering system. I have a watering system in the garden, where Can I install the whisper in order to avoid it will be wet all days by the watering system? Do I have to put it outside of the garden? Thanks. Paul

Hi.  My Pixie shows a Soil Moisture reading that changes over time, but it doesn’t have a Whisperer connected to it.  It seems to influence the watering frequency.  When I look at the watering schedule, it’s supposed to water every nine days, but instead it’s watering every three days.  Is this normal?  

Hello everyone,

Checking with the Netro app, I see that my Sprite has firmware version 2.2.0, while I think I read in the forum that there is version 2.5.3.
How can I force the update?

Thanks

I was looking on the preference section and see that we can select one of this. By default come with expectation selected. Wich is better?

Hi

I have recently bought  a whisper to complement my Netro watering system. It was bought from Amazon, but showed  no signs of life after following the instructions. I have left in the garden presuming it was flat. After a few day the unit is still showing a red light suggesting the battery is still not charged . Is the unit faulty?

I wondered if there are any Metro Omaha Landscaping Companies on this forum. 

My whisperer shows 99% humidity stuck in one zone in the hourly and dashboard views. The weekly daily monthly views all show progressively dropping humidity. Which one is correct and how do I possibly reset this ? Also do my watering schedules get affected by the hourly or the daily humidity ?  My other whisperer shows consistent data between hourly and other views. 

Really liking the Netro Pixie, keen to pick up the whisperer. How do i get one in the UK. Shipping from the states is expensive?

Will the Pixie work with the Whisperer without needing a bridge?