Hi

My watering unit is programmed to water my lawn as necessary under the programs algorithm. However, I have numerous days when the watering is done twice— for exam0e it will run all the zones and immediately run the same zones again.  Anyone know how to fix that?

What do the attention icon means it appears sometimes next to the smart schedule 

It has rained for past 2 days and it still says moisture in grass is 50-60%. I don’t have sensors but my understanding is it supposed to change due to weather forecast! It doesn’t so not very smart!

Each Smart Zone can be set to a preset, e.g. Frequent, Deep, Boost, EPA, etc.  If you click Customized, you can choose the Min and Max Soil Moisture, and the Flow Rate (inches/hour).  Presumably, there is a default value of these three choices for each of the presets.

How can I find out what the presets are for these three values?  e.g. for the EPA preset, what is the Min, Max, and Flow Rate?  Same question for all of the Smart Zone presets.

Thanks!

Ken

Buenos días.

No encuentro los manuales en Español.

Pueden indicarme donde los encuentro en la web?

Gracias 

I want to turn watering off without deleting schedules.  I need to do some repairs

i have a new xfinity box. all i get is fast blinking light . i try to reset does no good. i have a netgear router too. im at wits end !!!!!

It rained yesterday yet my moisture sensors have not changed. How do you reset it or get it to measure correctly??

We recently had chipmunks chew through  the fiberoptic connection for our computer hookup, not before we were advised to install a new Bell router with a different ID and password. But I can't seem to get the Netro system to recognize this new router and its ID, and it has gone offline. Several attempts to get it to go online failed.

The control panel has a slowly flashing white light indicating that it is in a holding mode, I understand.

Can you help me through a re-connection please? The system has been a life-saver to date....

Neil Hobbs, Sydenham, Ontario.

We had a huge lightning bolt crack by our house and now my new Netro watering system is offline. Is there any way I can get a new power supply to try and get the system back online. I am really bummed that it’s offline. 

Hi

Despite numerous trials i cannot connect the box to the website. 

Help needed

Regards 

If I leave my sensor for a while it stops recording new data. The days where there is no data is recorded as a zero. This is obviously not correct.  Any plans on updating this?

Where are the moisture sensors on the whisperer?  On one of mine, the ground stake broke and I was thinking of replacing it with a stardard metal stake. Will this work or is the moisture sensor built into the ground stake? Thanks! 

I have programmed the 8 zones in my Sprite water controller to run 20 minutes at each station. However, it keeps watering based on some manual settings as noted in the red circles below that I have changed over and over to coincide with the program. It still just resets to 1 minute on several stations. What do I need to do to fix this?

Hello,

I bought 2 whisperers and 1 controller.

I set up 1 whisperer as a sensor before trying out the controller because it arrived first.

Then when I got the controller a few days later I "deleted" the sensor and factory-reseted it so I could add it to my controller.

Now I have an empty "Plant Sensor" section in the app (and in the webapp) and I can't delete it

How do I remove the empty section?

Hi,

I’m not sure that I can trust this Spark Controller anymore.  Woke up to notifications of zones being watered when controller is programmed to water on MWF.  Moisture levels in all zones was okay on all zones and smart level is only set to basic.  According to the notifications the controller was watering on 9/8/21 instead of 9/7/21.  It’s like the calendar on Netro’s server is set to the wrong date.  Very disappointing, and I don’t know if I can trust the controller going forward. the controlle

I’ve got mine watering during a rainstorm a couple times or when the weather is predicting rainfall. Any way to adjust whatever number it’s using to decide not to water?

Hi

I have checked that the irrigation modes

DEEP

EPA

REGULAR

FREQUENT

Irrigate the same amount of water, the only difference is the frequency in days and time per irrigation.

The only mode that saves water is ECO 

Or does a DEEP / EPA modes, will help me to save water compared to REGULAR or FREQUENT during a period of time ( I also have installed the whisperer) . Is the whisperer able to detect deep water?

I would like to stress the grass up to a point irrigation is needed, so swapping between DEEP and ECO to save water. But I cannot create a calendar where I could set up the watering mode per month for instance.

Any advice?

How i can erase a divice (whisperer badly installed) in the devices list ?

I did delete it but it always appear in the devices list !

Thanks for help

J Francois

Hi,

I’ve got a sprite 6 system with 3 zones configured and no master valve

The watering stops before the end of planned schedule. 

So I’ve deactivated all smart function to check, manual launch planned for 5 minutes. 

It starts and after 15seconds it stops watering. 

Any idea why?