We recently had chipmunks chew through  the fiberoptic connection for our computer hookup, not before we were advised to install a new Bell router with a different ID and password. But I can't seem to get the Netro system to recognize this new router and its ID, and it has gone offline. Several attempts to get it to go online failed.

The control panel has a slowly flashing white light indicating that it is in a holding mode, I understand.

Can you help me through a re-connection please? The system has been a life-saver to date....

Neil Hobbs, Sydenham, Ontario.

We had a huge lightning bolt crack by our house and now my new Netro watering system is offline. Is there any way I can get a new power supply to try and get the system back online. I am really bummed that it’s offline. 

Hi

Despite numerous trials i cannot connect the box to the website. 

Help needed

Regards 

If I leave my sensor for a while it stops recording new data. The days where there is no data is recorded as a zero. This is obviously not correct.  Any plans on updating this?

Where are the moisture sensors on the whisperer?  On one of mine, the ground stake broke and I was thinking of replacing it with a stardard metal stake. Will this work or is the moisture sensor built into the ground stake? Thanks! 

I have programmed the 8 zones in my Sprite water controller to run 20 minutes at each station. However, it keeps watering based on some manual settings as noted in the red circles below that I have changed over and over to coincide with the program. It still just resets to 1 minute on several stations. What do I need to do to fix this?

Hello,

I bought 2 whisperers and 1 controller.

I set up 1 whisperer as a sensor before trying out the controller because it arrived first.

Then when I got the controller a few days later I "deleted" the sensor and factory-reseted it so I could add it to my controller.

Now I have an empty "Plant Sensor" section in the app (and in the webapp) and I can't delete it

How do I remove the empty section?

Hi,

I’m not sure that I can trust this Spark Controller anymore.  Woke up to notifications of zones being watered when controller is programmed to water on MWF.  Moisture levels in all zones was okay on all zones and smart level is only set to basic.  According to the notifications the controller was watering on 9/8/21 instead of 9/7/21.  It’s like the calendar on Netro’s server is set to the wrong date.  Very disappointing, and I don’t know if I can trust the controller going forward. the controlle

I’ve got mine watering during a rainstorm a couple times or when the weather is predicting rainfall. Any way to adjust whatever number it’s using to decide not to water?

Hi

I have checked that the irrigation modes

DEEP

EPA

REGULAR

FREQUENT

Irrigate the same amount of water, the only difference is the frequency in days and time per irrigation.

The only mode that saves water is ECO 

Or does a DEEP / EPA modes, will help me to save water compared to REGULAR or FREQUENT during a period of time ( I also have installed the whisperer) . Is the whisperer able to detect deep water?

I would like to stress the grass up to a point irrigation is needed, so swapping between DEEP and ECO to save water. But I cannot create a calendar where I could set up the watering mode per month for instance.

Any advice?

How i can erase a divice (whisperer badly installed) in the devices list ?

I did delete it but it always appear in the devices list !

Thanks for help

J Francois

Hi,

I’ve got a sprite 6 system with 3 zones configured and no master valve

The watering stops before the end of planned schedule. 

So I’ve deactivated all smart function to check, manual launch planned for 5 minutes. 

It starts and after 15seconds it stops watering. 

Any idea why?

My Whisperer seems constantly reading 91% moisture when I know for a fact it is NOT ?  Any ideas or how can I report this it is like 2 weeks old ?

I have added too many schedules on top of smart watering. How can I delete and start all over?

Hi

Netro disconnect almost every day 

from wifi , without any reason(such as  Internet connection  missing / electricity black out ) 

I have to unplug and rebooting  it goes back automatically to wifi connection

What i have to do to avoid this ? 

Hi guys an girls. 

New to the whole netro system, have my system all installed and set up. My question is the weather, the smart watering has moved the schedule due to. The weather saying we had rain yesterday. But there was no rain fall in my area yesterday. I've tried to correct this in the app but it will only let me select 1mm as the minimum value. Even this is adjusting my schedule. So it's not really that smart if it's claiming to have rained when it didn't an not allowing me to input the correct amount. This need to be addressed in a future app update as if the app thinks it has rained and it has not I need to be able to correct this. 

Regards

Miky 

I reset my netro sprite as work was being done on my sprinkler system.  It came back on slow blink.  I have not been able to reconnect to my internet.  when setting up netro shows up on my phone with good wifi connection, but will not connect. I have turned data off and still not luck. I have unplugged Netro sprite and still no luck. If anyone has any ideas please share.

My Netro goes offline in the middle of the night every so often, no power outages or Internet outages, so wondering what people are doing wen this occurs short of unplugging and re-plugging it in.  I am thinking of installing a smart plug to reboot it each morning so I don't miss any watering cycles.  What are people doing?

What is the moisture range for St. Augustine grass ?

Tengo diseñados una serie de programas de riego.. ¿Como puedo insertarlos en el día en que quiero regar? P. ej. : día 21 de agosto quiero aplicar el programa "5"