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Android devices logout issue

Wency Pan
Actualizado 2022-07-12 06:35:45 UTC 

Android devices logout issue

 

Recently some android devices (Samsung galaxy S20/21) has battery optimization feature which prevents the app running at back stage. So it will have logout issue.

 

If you smart phone do have this feature, please disable the battery optimization and deep sleep mode in the installation. Put unused apps to sleep.


Check this article for turning off battery optimization

https://nine-faq.9folders.com/articles/8698-how-to-turn-off-battery-optimization-on-the-samsung-galaxy-android-6-7-and-8-devices

https://www.samsung.com/us/support/answer/ANS00088422/


Check this article for turning off battery optimization for putting unused apps to sleep. 

https://dontkillmyapp.com/samsung

 

Then close all the apps and reboot your phone to see if it works. 

 

Thanks,

Netro Support



Ver: 2816   Comentario: 1

Day view

Ethan R
Actualizado 2022-07-12 04:10:37 UTC 

Hi


Unless I’m missing how to change it, I think today view can only be set to the current day


Here it just passed midnight and I want to see yesterday. Would be cool to be able to tap on that date to change it


Thanks!

Ver: 1587   Respuesta: 1

How to set run for more than 60 minutes

Ethan R
Actualizado 2022-07-10 11:25:02 UTC 
I need to set a manual run or 1 time run for way more than 60 minutes. How can do that?  That limit is only 60 limits which is not enough. 
Ver: 1702   Respuesta: 1

Power device heat

David Domingues
Actualizado 2022-07-09 17:15:45 UTC 

Hello all,

I just bought a Netro controller with only 2 areas setup and I like it so far. 

I was wondering if the noise and heat from the power supply was a  normal thing to happen.

Thanks in advance.


Ver: 2241   Respuesta: 2

Want to use two controllers

dl74pw@yahoo.com
Actualizado 2022-07-09 14:19:31 UTC 
Is it possible to run a Sprite and Spark on the same location?
Ver: 1521   Respuesta: 1

WU weather provider question

Weston Hull
Actualizado 2022-07-09 01:43:02 UTC 

I have two controllers same location. associated with one weather station using WU provider.  One controller matches the rain and the other doesn't.  Why doesn't the one update with the correct data? 

Ver: 1573   Respuesta: 1

How to stop and skip watering in a rain day

Frank Fang
Actualizado 2022-07-08 18:44:28 UTC 
How to stop and skip watering in a rain day
Ver: 1529   Respuesta: 1

Zones cut out

tbbucans
Actualizado 2022-07-08 00:44:31 UTC 

I have 2 zones that stopped working. 

1 I know the issue and not able to fix. The other stopped after working all year. Communications says it's fine and water is going to control valve. But why all of the sudden when nothing changed

Ver: 1483   Respuesta: 1

Smart watering settings

SK Breuer
Actualizado 2022-07-07 17:34:52 UTC 
What are the smart watering settings for each variable that result in the least water used? For example, I assume fully shaded for amount of sunlight would result in the least water used for that variable.
Ver: 1591   Respuesta: 1

Manual runs overriding schedule

unislock
Actualizado 2022-07-07 12:02:15 UTC 
Tema: General

Is there a way to not have manual runs conflict with the smart schedule?  At times I turn sprinklers on for kids to have fun or to test a newly installed head for a few minutes. These manual runs (even for a minute or two) in these zones are not being run during the next scheduled run. This is frustrating and now I need to do a lot of manual runs to ensure lawn gets appropriate amount of water and is basically taking away my ability to auto schedule. 


Thoughts?


Ver: 1955   Respuesta: 2

Zone 6 - is always on when other zones are on

Laks
Actualizado 2022-07-06 13:33:47 UTC 

Hello


I recently got a handyman to install the 6 Zone Netro system. My home lawn has 6 zones.

When the watering schedule is on, the issue I have is that the sprinklers connected to Zone 6 always come on when any of the other zones are working.

So, if I have 2 minutes set for each zone : When Zone 1 sprinklers are on, Zone 6 sprinklers are also on. After that When Zone 2 sprinklers are on, Zone 6 sprinklets are also on.


Is this due to faulty wiring connections are something else in the software?


thank you

Ver: 1538   Respuesta: 1

Netro Smart Sprinkler Controler

Home51
Actualizado 2022-07-05 20:23:39 UTC 

Hi I just got another Controller can Iuse one app to manage both controlers?


Thanks,

Zev 

Ver: 1538   Respuesta: 1

eater flow meter

Corneliu PINTILIE
Actualizado 2022-07-05 14:11:11 UTC 
Hi! The spp can register water flow meter with Pixie?
Ver: 1529   Respuesta: 1

Rain presiction is wrong

Paul X
Actualizado 2022-07-04 15:12:41 UTC 
Hi


I am in Poulades, Greece, and the current rain prediction is 67% when reality is there is not a cloud in the sky. BBC predicts rain at 1%. The system wants to water every 3 days which ties up with tje incorrect 67% prediction

Ver: 2663   Comentario: 1

Login Error: Can't find user

Patbouvry
Actualizado 2022-07-04 01:08:57 UTC 

I'm no longer able to use the Netro app. I'm getting an "Error: Can't find user" message.  I'm using the correct user to login on this forum, so my credentials work, just no longer with the app. How can I fix this please?

Pat.

Ver: 1436   Respuesta: 1

Why can’t I set a run for more than 60 minutes

Ethan R
Actualizado 2022-07-02 17:31:23 UTC 
I’m running drip irrigation and need long runs, way longer than 60 minutes. Why is the max manual run and 1 time run on the schedule only 60 minutes?
Ver: 1581   Respuesta: 1

longer historic data

Jose Lao
Actualizado 2022-07-02 07:50:45 UTC 

Is it not possible to have the watering irrigation of more than 1 year?, today is July 2 and I cannot compare the monthly irrigation of June 2022 with the June 2021… I think a minim of two years data its a must.


Jose 

Ver: 1632   Respuesta: 1

Dark Mode and/ or Font size

Kirk Davis
Actualizado 2022-06-30 23:05:11 UTC 
Tema: General
on my iPhone it is nearly impossible to read a lot of the characters because they aren’t in dark black letters it’s a very light thin font. It seems like it would be a lot easier to read if the application supported dark mode. The other option would be to set a preference to increase the font size. That seems like pretty standard request so I’m hoping you guys might be able to get it in a future build.
Ver: 1981   Respuesta: 1

iPhone app crashes after making changes via website if you select "Weather flow PWS" for provider

Jeff W
Actualizado 2022-06-30 17:16:24 UTC 

I tried out the new web portal to manage my 3 pixies and their connected whisperers. I modified 2 of the 3 (if you're looking at my account, they're named "Potted Plants" and "Front Lawn") to use my Weather Flow PWS that I have in my backyard, since I have one and I noticed that this option does not exist in the iPhone app. Upon doing so, the iPhone app crashes every single time. I went back to the web portal and changed the weather provider back to the default "Netro Weather" and the iPhone app no longer crashes. If I changed it back to the Weather Flow PWS, it'll crash.


I presume it's crashing because the site offers this new choice for weather providers but this same choice hasn't yet been pushed out to your iPhone app yet and the app doesn't know what to do. I guess until the iPhone app gets updated I'll use the default provider, but this is a pretty annoying bug since I constantly get better results with my weather flow pws than any of the iPhone available options.

Ver: 1569   Respuesta: 1

Val Smith
Actualizado 2022-06-30 23:50:46 UTC 

Ver: 1465   Respuesta: 0