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Problem in Netro app in my iPhone

Manel Barbero
Actualizado 2023-05-18 08:21:17 UTC 
Tema: General
I had installed an irrigation controller and one plant sensor and it worked OK. Since I have added one Pixie-1 and one Pixie-Z1, on the app screen when I try to enter innthe red ring bell to see notifications, I am thrown out the app and I can’t see my notifications.
Ver: 6729   Respuesta: 1

Days not appearing on 6-days a week schedule

Rec Tift
Actualizado 2023-05-17 02:40:49 UTC 
Tema: General
Our watering restrictions are on 6-days a week. Thursday, Friday, and Saturday do not show water schedule. How do I add these days to program?
Ver: 6402   Respuesta: 1

Rain delay

David M.
Actualizado 2023-05-07 04:30:25 UTC 
Tema: General

Hi. 

I made a mistake on my netro spark and included a rain delay from the main screen.

How can I delete this delay?


Thank you

Ver: 6546   Respuesta: 1

Looking for business partners in EU

Netro Inc
Actualizado 2023-05-04 02:54:48 UTC 
Tema: General

Dear all,


We are looking for individuls in the EU (Spain or Italy preferred) who can work with us on shipping, inventory management and marketing. It is a paid, part-time and low-intensity work. 


Please email to carolguo@netrohome.com if you are interested.


Thanks,

Netro Inc

Ver: 8537   Comentario: 3

Pixie connection

Sarroniz
Actualizado 2023-05-01 06:20:22 UTC 
Tema: General

Good morning,


I already have the Sprite 12 and want to add one or two Pixies. 

Do I need the hub for the pixie or the sprite12 acts as hub?

Thank you!

Sergio

Ver: 6467   Respuesta: 1

Purchasing in the UK

Phil Middleton
Actualizado 2023-04-27 21:05:51 UTC 
Tema: General

I have purchased Netro Sprite from Amazon. I'm now trying to purchase a couple of Whisperer units. Is there anywhere in the UK as purchasing from the online shop the delivery charge is over $26.

Thanks

Phil

Ver: 6852   Respuesta: 1

problem with Netro sprite 12 controller

paolo cellini
Actualizado 2023-04-24 14:27:08 UTC 
Tema: General

Hi 

i have continous problems with 

Sprite / app

Never before

Disconnection to wifi

Even when say : online 

it works randomly ( start/ no start  manual 

irrigation )

Ver: 6754   Respuesta: 1

Area

Javier Domínguez
Actualizado 2023-04-22 16:04:10 UTC 
Tema: General

Hola,

Cuando estoy configurando las zonas me pide un valor de area, ¿en qué medida? ¿Metros cuadrados?

Gracias


Ver: 6486   Respuesta: 1

farenheit to celsius

Santiago Moller
Actualizado 2023-04-22 02:41:55 UTC 
Tema: General
Hello, I need help to change the settings from Fahrenheit to Celsius in the app, I have a smart plant sensor.  Thank you
Ver: 6944   Respuesta: 1

Maximum watering duration for SPARK

Katarzyna Wrobel
Actualizado 2023-04-11 22:55:50 UTC 
Tema: General

Hi there :)


I want to set-up a watering duration for my desert garden (Phoenix, AZ). We should water our garden deeply and infrequently. So, I want to set-up a watering time of two hours. Unfortunately, the app has a maximum duration set to 60 minutes only. Any suggestions?

Thanks. 

Ver: 6112   Respuesta: 1

Dont't start manual irrigation

Simone Teressi
Actualizado 2023-03-26 11:39:57 UTC 
Tema: General

I've checked that My netro isonline...but if i start a manual irrogation app say to me "communicating" and never begin to start..... If i turn off elecrticity and turn on again..... And then i go to manual  Irrogation and press start irrogation begin immediatly

Ver: 6337   Respuesta: 1

Notifications/Wunderground

Fernando AT
Actualizado 2023-02-26 18:00:46 UTC 
Tema: General

Hello!


1. How can I enable notifications (when watering, sensor moisture level…)?


2. Cannot set my Wunderground station ISANTA605.


Thanks!

Ver: 6244   Respuesta: 1

Location Setting

ubo25
Actualizado 2023-02-18 10:10:44 UTC 
Tema: General

Please advise how I can change the location. I am staying in Windhoek, Namibia.


Ver: 6164   Respuesta: 1

Whispered sola panel deteriorated after 6 months

David Gomez
Actualizado 2023-02-08 06:15:54 UTC 
Tema: General

After 6 months of whispere’s exposed to sun, the protective layer of screen is started yo be deteriorated, losing the transparency property and protection to UV, meaning is catching up less sun.

Answer from Netro support after several exchanges had not been at the right level, despite that last topic was really well addressed.

“Thanks for your info and it should not affect the normal use of the sensor. Please let us know if you see any further issues during use.

Check pictures and make your statement, but I am not convince about quality of manufacturing of the whispered elements.

David


Ver: 6756   Respuesta: 1

Whisperer plant sensor

Vincent Coutinho
Actualizado 2023-01-26 20:56:14 UTC 
Tema: General
How do you find the sensor battery percentage on the netro app.
Ver: 6669   Respuesta: 1

Delay on Manual watering

Jim Barnes
Actualizado 2023-01-22 01:22:58 UTC 
Tema: General
Why is it when I select a manual watering it delays until wake up?
Ver: 6475   Respuesta: 1

So complicated to get your product from France

Christophe Benoit
Actualizado 2022-12-25 08:01:47 UTC 
Tema: General

Hello,


I purchased a Netro sensor about one month ago at NetroEU shop through Amazon and got no news about my delivery. I remember it was also a bit complicated to get this Netro sensor the first time I ordered it due to taxes that significantly increased the price. 


What is the best way to get your products ? I am really fond of these latter but a bit upset it is so a big deal to get them. 

If you have solution it would be great.

Thank you

Ver: 6900   Respuesta: 1

Orders page shows an error page

Richard
Actualizado 2022-12-03 04:57:33 UTC 
Tema: General

Hi there,


The Netro Account Order page only displays:


instead of the orders.


I have two orders in the system but cannot see the status of either of them.


Thanks

Ver: 7318   Respuesta: 2

Reset whisperer

Omer Zadikevitch
Actualizado 2022-11-07 17:05:32 UTC 
Tema: General

Hello

How do I reset the whisperer

Thanks

Ver: 6463   Respuesta: 1

Not watering

jons
Actualizado 2022-09-16 09:37:00 UTC 
Tema: General
It shows watering, but it is not?
Ver: 6546   Respuesta: 1