To the Netro community:

We are very excited to introduce our new product, Pixie, the WiFi-connected Hose Faucet Timer. We have spent almost a year designing and developing the smart timer and now it is ready to meet the users.  

We believe Pixie is a great choice if you have water systems running through hose faucet. It is as smart as Sprite and can pair with Whisperer. It is solar powered and has a removable battery for quick charge. If you like the features in the Netro app, it has all the access to them.

For more information about Pixie, please email to info@netrohome.com or simply leave a message/comment below and we will send you a promotion code for the first 50 buyers.

Thanks,

Netro Inc

Hi.

I bought Netro Sprite because of the possibility to connect itto with Amazon and/or Google Home.

So, in Germany the Alexa skill is not in the Amazon store.... 

And Google Assistent can't find Netro Sprite.

In the list of home automation devices Netro ist also not included. 

The description to connect Google and Netro can't help me.

Ist it possible that you list the Amazon skill in Germany too?

And can you tell me, step by step, how I could connect Netro Sprite with my Google home?

Many thanks in advance

Peter

My customer has a network name that contains an apostrophe. Larry Arch's Wifi. He uses an AirPort Extreme router and two AirPort Extreme range extenders. They have many household devices connected to this network and all of their service contractors use it too. Is there a workaround? They will not be able to use Netro products if there isn't.  

netro shows offline.  The app says zones are watering but no watering is occurring.   Plants are dying.

Retro device has a white light.

How do I fix this?

Why  can't I water two zones at the same time

I have been away for about 3 days now, and there has been a power failure at home. Netro has been offline since then for couple of days now. I know my wifi connection is good because my nest is working fine. What is up with this connection not being able to reconnect after accidental signal drop. 

I just went to check on my sprinkler system since all of my grass has been dying and realized I've had errors on every watering attempt for the last 2 weeks!! I'm worried that a) it's not working and b) when it does start working it's going to flood my lawn again like it did last time because it tries to overwater for all the times it missed!

why aren't there any app notifications when this thing happens I shouldn't have to monitor the system manually to find out that it has not been watering for so long!

Today, I went around the house to start the season, checking springklers, and one zone wouldn't stop in manual mode. I tried to be closer to home to get better Wifi signal. It still would not stop even if I turn on/off other zone. Shouldn't  manual stop override any previous malfunctions? I had to shut the main sprinkler valve for now because there was no way to stop the water for one particular zone.

Any fix for this? I am planning on a leave and that was the whole reason I got Netro, but this worries me if water won't shut off while I am away.

Prodotto perfettamente funzionante ma non riesco ad aggiungere l'app a Google Home. Quando cerco Netro sulla lista delle applicazioni compatibili non la trovo. 

Qualcuno è riuscito a configurarla? 

Grazie 

Massimo 

Many good questions here in the community but unable to see the answers - why?

How do i add the netro service to my google home. I cant seem to find much info about it and it doesnt show up

where can I read MAC address of netro controller?

I just updated the app yesterday and noticed that I am not able to water my lawn any more.  Kept trying to water it manually and it kept shutting it down or the zone was never turned it on.

Listen.  This timer is really bad.  How do I let a service man run my timer I don’t want to give him my phone at least with the Rachio I can grant temporary access this is not worth the money at all

I have this fern area in a desert climate. Is there a way to do short spirt misting multiple times a day?

My controller is blinking. Hasn’t done that before. Ideas?

Hi: i am having issues connecting to wifi.. i have been using the Netro for more than one year..still having issues with connecting to wifi. it gets connected for some time and disconnects. it is been happening. is it issue with Netro it self or something i have to do. i see all the bars on my phone at netro.. 

I have 2 Netro controllers named Front Yard and Back Yard. Alexa can water the Back Yard just fine by specifying a zone and a time to water for. But how do I switch controllers so Alexa will water zones on the Front Yard controller?

Is there a way to reset the moisture level for a zone. It is currently showing 100% but soil is dry. 

Is there a way to get the Netro system to alert me if the system goes “offline” . I have had to instantes where the system was off line and my plants almost died