More filters

Turning off

Rony Z
Updated at 2021-02-15 13:58:39 UTC 
Can I turn Netro off on the app ?
View: 2803   Answer: 1

Cancel

Awilda Betancourt
Updated at 2021-01-24 13:09:23 UTC 
I’m having problems with the runs zone one don’t go on and the other ones go on twice a day I’m trying to reset but I don’t know how thank you
View: 2797   Answer: 1

MAC address

John Conley
Updated at 2021-01-07 15:26:26 UTC 
Where is the MAC address found?
View: 2785   Answer: 1

Whisperer Not lighting up at night

Darren Cassar
Updated at 2021-01-05 11:03:18 UTC 

Hi,


I have two Whisperers connected to my system and neither are lighting up at night - they are set to report every hour and batteries of both are currently around the 66% mark.  Can you please advise?


Thanks,

Darren

View: 2819   Answer: 1

Pixie Valve Issue

Alec Simonson
Updated at 2020-12-15 05:48:10 UTC 

Hello!  Purchased a Pixie from Amazon.  Easily set up the device, charged the battery, connected to the outdoor faucet, but the valve won't open.  I tried both through the app and using the 2-push manual button.  Both changed the light to blue, but no water came out.  A click could be heard though.


The tap was most certainly on.  Is there a solve for this or did I just get a bad lot?


Thanks,

Alec

View: 3211   Answer: 2

Battery dead

Arthur
Updated at 2020-12-07 22:00:27 UTC 
Hi. My sensor doesn't seem to charge battery it's been at 0% all day. Can you look into it? Sensor name BY Right
View: 2976   Answer: 1

Sprinker offline (again) but watered without wanting (again)

Haris Eliades
Updated at 2020-11-25 06:25:20 UTC 

Hello

I was going to cut the grass today, went outside and....saw that already watered 2 zones... Then i went into the app, nothing was recorded... 

Should we expect an update of the interface?


I am really thinking of returning the item back right now..

Haris

View: 2986   Answer: 3

Meaningful integration to any home automation platform

Jens Wymeersch
Updated at 2020-11-17 13:25:17 UTC 

Dear,


I've now integrated Netro with amazon, google and IFTTT. None of these integrations are meaningful. I don't want to use a smart speaker to control the Netro devices. The weather and the plant types define my watering schedules, they don't need my voice.

What i'm looking for is the data collected from the Whisperer, watering schedules (past, present and future) and the health of the devices (offline/online, battery, etc.). 

My main home automation platform is Home Assistant and it would be great if we would have a Netro plugin to this system like you see with Rachio (https://www.home-assistant.io/integrations/rachio/).


Thank you so much,

Regards,
Jens

View: 3335   Answer: 2

Offline buy watered

Haris Eliades
Updated at 2020-11-09 06:22:11 UTC 

Hello, today i received a pop up at 2 o'clock at night, that the app was offline.

No manual program was enabled.

But at 7 oclock, netro was watering! (I have a manual program, but this is disabled).

Then Netro has not recorded in calendar the watering...


I had to restart both WiFi extender and netro in order for it to come back online. This is the 4th restart in 2 weeks..


Thanks

View: 2916   Answer: 1

Manual winter program not working

Curt Lizzi
Updated at 2020-11-03 18:41:08 UTC 
Hello, I’m in Texas and have set up a manual program to water every 2 weeks. I see it as a program but when I log in the default screen shows a completely different watering schedule. 

Am I doing something wrong?

Thanks

Curt

View: 3030   Answer: 1

Sprite - Manual Access for Technician

dinzdale
Updated at 2020-11-03 16:00:28 UTC 
Is there a way to give a technician manual access to open each zone for blowing out lines on a Netro Sprite? My guess is no, unless he pulls the cover and shorts the zone connection. I had to work with the tech and use the app to open each line one at a time. I might be missing something, but is there a better way to do this? 
View: 2895   Answer: 1

How do I turn off for Winter?

Paul A
Updated at 2020-10-30 20:59:47 UTC 
Do I just delete the schedule?
View: 2767   Answer: 2

New user

Haris Eliades
Updated at 2020-10-28 20:35:38 UTC 

Hello!

Is there a way to manually create a schedule to water in the following order for example? 

Zone 4, 2 minutes

Zone 5, 2 minutes

Zone 1, 4 minutes

Zone 2, 4 minutes

Zone 3, 4 minutes

Zone 4, 4 minutes

Zone 5, 2 minutes

View: 2824   Answer: 1

How to cancel a watering schedule alreAdy started.

David Farries
Updated at 2020-10-24 20:24:40 UTC 
How to cancel a watering schedule alreAdy started. I notoiced that my regular watering schedule started after an earlier rain that day. How do I cancel that day’s schedule that had started its watering cycle?
View: 3044   Answer: 1

Problem With application

Alex Guerrero
Updated at 2020-10-17 08:21:08 UTC 
When I try to make a manual connection of irrigation, it stays charging and does not water.  Bocause it can be?
View: 2846   Answer: 1

How stop 1 day

Leonardo Antonucci
Updated at 2020-10-11 18:33:55 UTC 

How can I stop one day in  automatic irrigation cycle?



View: 2830   Answer: 1

OFFLINE

Javier López-Guerrero
Updated at 2020-10-03 08:20:26 UTC 

My SPRITE-12 is permanently offline. I tried to reconnect it but RST button doesn’t work. I push it for less than one second and nothing happens.

Help!

Javier

View: 2772   Answer: 2

Controller LED Light

Texas AF
Updated at 2020-09-22 14:01:57 UTC 
My controller light is attracting bugs at night.  Is there a way to disable the always on LED and just have it blink if there is a problem?  
View: 2826   Answer: 1

IFTTT - Watering Schedule

Christophe Benoit
Updated at 2020-09-10 05:56:28 UTC 

Hello,


I am using the IFTTT event "Schedule". I can then get the information related to a watering schedule when it is finished as expected but "start time" and "end time" are wrong since there are two hours of lag with reality. For example when it actually started at 6:25 am it gives me 8:25 am and same sanction for the end time.

My controller is located in France.


It would be nice if you could fix this issue or tell me how to configure.


Thanks in advance,

Christophe Benoit

View: 3011   Answer: 1

Rain Snow Delay

R H
Updated at 2020-09-10 03:35:37 UTC 
How do I get the rain delay function to work?
View: 2895   Answer: 1