Hi, i would appreciate if someone could help me. I need to link the netro to the router without password, however the procedure need a password in any case: how can I do? Thanks for the support 

Can I turn Netro off on the app ?

I’m having problems with the runs zone one don’t go on and the other ones go on twice a day I’m trying to reset but I don’t know how thank you

Where is the MAC address found?

Hi,

I have two Whisperers connected to my system and neither are lighting up at night - they are set to report every hour and batteries of both are currently around the 66% mark.  Can you please advise?

Thanks,

Darren

Hello!  Purchased a Pixie from Amazon.  Easily set up the device, charged the battery, connected to the outdoor faucet, but the valve won't open.  I tried both through the app and using the 2-push manual button.  Both changed the light to blue, but no water came out.  A click could be heard though.

The tap was most certainly on.  Is there a solve for this or did I just get a bad lot?

Thanks,

Alec

Hi. My sensor doesn't seem to charge battery it's been at 0% all day. Can you look into it? Sensor name BY Right

Hello

I was going to cut the grass today, went outside and....saw that already watered 2 zones... Then i went into the app, nothing was recorded... 

Should we expect an update of the interface?

I am really thinking of returning the item back right now..

Haris

Dear,

I've now integrated Netro with amazon, google and IFTTT. None of these integrations are meaningful. I don't want to use a smart speaker to control the Netro devices. The weather and the plant types define my watering schedules, they don't need my voice.

What i'm looking for is the data collected from the Whisperer, watering schedules (past, present and future) and the health of the devices (offline/online, battery, etc.). 

My main home automation platform is Home Assistant and it would be great if we would have a Netro plugin to this system like you see with Rachio (https://www.home-assistant.io/integrations/rachio/).

Thank you so much,

Regards,
Jens

Hello, today i received a pop up at 2 o'clock at night, that the app was offline.

No manual program was enabled.

But at 7 oclock, netro was watering! (I have a manual program, but this is disabled).

Then Netro has not recorded in calendar the watering...

I had to restart both WiFi extender and netro in order for it to come back online. This is the 4th restart in 2 weeks..

Thanks

Hello, I’m in Texas and have set up a manual program to water every 2 weeks. I see it as a program but when I log in the default screen shows a completely different watering schedule. 

Am I doing something wrong?

Thanks

Curt

Is there a way to give a technician manual access to open each zone for blowing out lines on a Netro Sprite? My guess is no, unless he pulls the cover and shorts the zone connection. I had to work with the tech and use the app to open each line one at a time. I might be missing something, but is there a better way to do this? 

Do I just delete the schedule?

Hello!

Is there a way to manually create a schedule to water in the following order for example? 

Zone 4, 2 minutes

Zone 5, 2 minutes

Zone 1, 4 minutes

Zone 2, 4 minutes

Zone 3, 4 minutes

Zone 4, 4 minutes

Zone 5, 2 minutes

How to cancel a watering schedule alreAdy started. I notoiced that my regular watering schedule started after an earlier rain that day. How do I cancel that day’s schedule that had started its watering cycle?

When I try to make a manual connection of irrigation, it stays charging and does not water.  Bocause it can be?

How can I stop one day in  automatic irrigation cycle?

My SPRITE-12 is permanently offline. I tried to reconnect it but RST button doesn’t work. I push it for less than one second and nothing happens.

Help!

Javier

My controller light is attracting bugs at night.  Is there a way to disable the always on LED and just have it blink if there is a problem?  

Hello,

I am using the IFTTT event "Schedule". I can then get the information related to a watering schedule when it is finished as expected but "start time" and "end time" are wrong since there are two hours of lag with reality. For example when it actually started at 6:25 am it gives me 8:25 am and same sanction for the end time.

My controller is located in France.

It would be nice if you could fix this issue or tell me how to configure.

Thanks in advance,

Christophe Benoit