Water stops running before the cycle is over

sgschrank
Updated at 2019-07-18 18:03:03 UTC 
Recently I have been having issues with zones 5-8 stop watering before the cycle is over, but keeps counting down and moves to the next zone and does the same thing. I have tried resetting the unit, re-linking the wifi, but doesn't seem to make a difference. Help!
View: 18   Answer: 0

Controller consistently goes offline

Kyle Giacomini
Updated at 2019-07-12 15:05:29 UTC 

Hi there,

My controller has been losing connection to the internet everyday for about two weeks. The controller light stays solid and my app says the controller is offline. I can only reset the controller by physically disconnecting the power supply for 10 seconds and rebooting. This is getting anyoying and is  becoming a daily routine. I have a wifi extender 2 ft from the controller location as well. If I can't depend on the controller to stay online, what's the point of having an internet based sprinkler system? What steps can I take to make the controller stay connected to the internet?

View: 46   Answer: 1

Watering all zones simultaneously

Rod Timby
Updated at 2019-07-11 18:14:39 UTC 
I installed as directed and only have three zones, but every time the system comes on all zones are watering simultaneously.  I installed the common wire as it was removed from the last controller and each valve wire is hooked to zones 1-3.  Any thoughts or ideals are appreciated.  Thank you
View: 57   Answer: 1

Watering all zones simultaneously

Rod Timby
Updated at 2019-07-11 18:09:47 UTC 
I installed as directed and only have three zones, but every time the system comes on all zones are watering simultaneously.  I installed the common wire as it was removed from the last controller and each valve wire is hooked to zones 1-3.  Any thoughts or ideals are appreciated.  Thank you
View: 29   Answer: 0

Whisperer Test

Dan Leng
Updated at 2019-07-10 18:29:27 UTC 
My new whisperer is connected inserted into the ground as per the instructions.  It has been there for two days through various watering cycles but the app says the topsoil moisture level is 0% ( the subsoil is 88%).  Is the unit defective or am I missing something?
View: 94   Answer: 2

New Whisperer won't turn on, Single Red LED flash

Derrick Rose
Updated at 2019-07-07 14:40:49 UTC 
I just received my new Whisperer and when I push the power button, I get one single red LED flash and that's it.  It won't do anything else.  I put it in the sun for a couple of hours to see if the battery was dead, this didn't solve the issue.
View: 74   Answer: 1

Hunter valve PG101 opens but never closes

Saurik
Updated at 2019-07-04 07:12:42 UTC 
hey guys, my smart Sprinkler isn´t working correct. after installing the hole stuff and first testing, i was so happy that everything worked fine. but my hunter valves PGV100 never Closes anymore. for testing i ve connected the valves directly with my trafo 24VDC 1A and it worked fine. so i guess that the zonecontacts working not correctly. any ideas? is the DC Adapter really the reason? i need help, or i send the Netro back to amazon… Hey Leute, mein kluger Sprinkler funktioniert nicht richtig. Nachdem ich das ganze Zeug installiert und getestet hatte, war ich so glücklich, dass alles gut funktioniert hat. aber meine Jägerventile PGV100 schließen nie mehr. zum testen habe ich die ventile direkt mit meinem trafo 24VDC 1A verbunden und es hat einwandfrei funktioniert. Ich denke also, dass die Zonenkontakte nicht richtig funktionieren. irgendwelche Ideen? Das falsche Netzteil? Ich brauche Hilfe, oder ich schicke den Netro zurück zu Amazon ...
View: 61   Answer: 1

Smart schedule failed/ watering outside perameters

Kyle Giacomini
Updated at 2019-07-01 16:32:17 UTC 

My controller keeps losing connection to the wifi. Is there a way the app can send a notification when that occurs? 

Also, my smart watering program skipped the zones during this time. I thought if the controller was offline the programs would continue as  scheduledt? it would be nice to know why the program was skipped, like a diagnosis log of the errors.

Additionally, the controller randomly started the irrigation programs outside my set time peramerters. I'm afraid the controller is glitching out. I believe this all occured when the controller was disconnected from the internet. 

View: 49   Answer: 1

internet may not be available

Bruce Vermeulen
Updated at 2019-06-30 18:31:02 UTC 

We got our Netro two weeks ago and set up went just fine.

Yard was being watered, great.

Two days ago our power went out, came back on an hour later.

Netro light blinking slowly tried to reconect and all i get is

Internet may not be available, rest of the house is conected.

Any help would be appreciated.

Thank you

Bruce

View: 42   Answer: 0

WiFi connection

Andrew
Updated at 2019-06-27 00:49:26 UTC 
Has anyone had a difficult time getting the device to connect? When I get to step 5 of the setup process it says the connectivity is unsuccessful. Up to that point it says all the other connections were successful. I’ve reset my router and the controller. 
View: 27   Answer: 0

Remove whisperer

Dan Orms
Updated at 2019-06-25 16:17:24 UTC 
How do you remove a whisperer so you can re-add it?
View: 57   Answer: 1

Disconnecting Constantly

Kate Whelan
Updated at 2019-06-09 18:05:15 UTC 

My Netro Smart Sprinkler Controller, WiFi, Weather aware, Remote access, 6 Zone, Compatible with Alexa disconnects CONSTANTLY from the app/network and I’m about to put back on our old school controller. Today it disconnected IN THE MIDDLE of watering the lawn while I was feeding/putting my baby down for a nap and it ended up watering for 28 mins, flooding my backyard. Ugh. 


Any tips on fixing this? I do not have intermittent internet or power issues. Is there a hardware update? Aside from this, I LOVE it - but this is kind of a deal killer for me. I plan to call customer service on Monday, but thought I’d check here for tips to see if I can fix it sooner. 

View: 60   Answer: 0

Not watering on any zone

A Miller
Updated at 2019-06-02 18:39:10 UTC 
The sprite worked perfect for about 3 weeks. Went out of town for a week, during that time it snowed for the entire duration of my trip. The unit worked as it should and didnt water. However when it should have picked up its schedule after weather cleared it did not. It will not run its zone at all. I have checked the resistance on all zones solenoids and they are fine at 28 ohm. I reconnected my old hunter system and all zones worked properly with that controller. So whats the next step?
View: 109   Answer: 1

Constant Blinking

Seth McDonald
Updated at 2019-05-31 00:32:04 UTC 
My device appears to be connected and working, but I noticed the light on the unit is blinking constantly.  Is it supposed to be doing that?
View: 102   Answer: 1

Don’t Stop !!

Eduardo Ariste
Updated at 2019-05-26 11:27:42 UTC 
I have a problem. May be is the installation. The programm start watering ok, but when finish the App programm never stop watering until I desconnect the cable 24V. Somebody can help me ? It’s possible the cable connection wrong? (I have only 1 zone and the connection is: yellow to C, brown 1 and blue 2 ). Thank you very much
View: 84   Answer: 1

Have to reboot Sprite every day.

jpmeyer81
Updated at 2019-05-19 15:04:11 UTC 

My Netro worked perfectly last season.  I left it plugged in through the winter and disabled the zones.  At some point during the winter, the light started blinking, and I didn’t worry about it until last week when I went to reactivate the zones.  The app indicated the sprite was offline, so I rebooted and it came back online with a solid light.  System worked with no issues.

The next day, the light was flashing again and app indicated offline.  This time I pressed the rest button and rejoined the network.  Again, worked for a day.  The next day, same problem - this time I rebooted my router.  Again it worked, but offline again the next day.  Don’t understand why it keeps losing connection this year.

View: 126   Answer: 1

Is there a way to just set a test run of 1 minute per station?

Roianne Cox
Updated at 2019-05-19 13:52:50 UTC 
When trouble shooting it would be nice to have a test run button so you could just run all the stations one minute. You can manually run each station but you have to do it for each station which is a pain. I have someone working on my system and I have to run it for them and stand there to run each station.
View: 100   Answer: 1

Zone won’t turn on when manually turn it on

Dennis N
Updated at 2019-05-18 17:52:30 UTC 
Hello I’m having an issue when I try to manually turn on a zone it doesn’t go on. It always worked and started doing this. I trying restarting the whole thing and when I turned the zone on by the Solonid the zone comes on fine. Any idea? 
View: 113   Answer: 1

Sprite seems to open valve then fails to deliver water to the system

David Claridge
Updated at 2019-05-18 13:21:53 UTC 

I have had my Sprite installed for a couple of weeks and all seemed well, but looking at my garden I realized it was not watering. When I turn it on manually I can hear a short buzz and water entering the valve, but there is no flow. I can open the valve manually and water then flows. I have reverted the valve to the old timer and it then opens the valve, so I don't think the problem lies there. 

I have the black wire on the valve connected to the common terminal, which was how it was set up on the old timer. I cannot figure out what the the problem is. 

I am an international user with a non-Netro PSU, but it seems to as specified: 24VAC 850mA Adapter AC-AC 100V-240V to 24VAC Power Supply Adapter UK PLUG

Can anyone help me overcome this problem with what otherwise seems to be an excellent system?

View: 110   Answer: 1

Sprinklers still running but not showing on in app

John Locke
Updated at 2019-05-05 14:16:12 UTC 
Anyone know why my Sprinklers are still on even though it shows they’re not running in the app? 
View: 147   Answer: 1