Skipped watering on calendar and the system still watered...

Daniel Schoonover
Updated at 2020-07-26 01:36:47 UTC 

I noticed system was going to water this afternoon so I skied the watering on the calendar hours before. 


When the time came the system still watered my yard?


Why?


And I could not find a single way to stop it.

View: 74   Answer: 1

Netro Sprite dead after 27 months (3 months post-warranty)

Doug Burkott
Updated at 2020-07-17 11:26:34 UTC 

Has anyone had an issue with their Sprite being inoperable shortly after the warranty ended?  I tested the power prongs with a voltmeter and the controller is getting electricity, but no lights are on.   It's 105 deg in Austin and no rain in sight.  I'm going out of town for 5 days, so I'm in trouble.  I'm going to have to go to Home Depot to get something off the shelf installed today before my trip.


Anyone with the same problem?  Has anyone been successful with a claim outside of the warranty period?


Update:  The Sprite went offline at the same time the LED light stopped working.  The watering schedule resumed two days later and the LED was still off.  Meaning - Sprite works fine, LED doesn't work.  Netro told me to send the unit in over the winter and they will repair the LED.  Awesome - thanks Netro!


All the best,

-Doug

View: 98   Answer: 1

Offline sratusc

Andrea Del Ben
Updated at 2020-07-12 19:31:12 UTC 

whem my Netro is disconnected from wifi , all stsyem is out of service !!  THIS IS A BIG BUG !  

Is possible set a automatic program when the connection is down ?

View: 130   Answer: 1

Pixie: Shut off valve too weak?

JanT
Updated at 2020-07-08 18:44:04 UTC 

i installed the Pixie last Monday, Tuesday it worked fine for the programmed 10 min sprinklers, but this morning it marked as finished but kept on watering. I tried the manual shut off and on and discovered i had to reduce the water pressure for it to work. At full pressure i hear the noise that the valve is trying to close, but it fails. The light goes to green and the water keeps running... 

For now i am adressing it by reducing the water flow, but is this normal? I just have regular city water, nothing special, no special pressure...?

View: 81   Answer: 1

Whisperer won’t connect to Wi-Fi

Jim Falvey
Updated at 2020-07-07 23:54:23 UTC 
My Netro connected to my Wi-Fi but Whisperer will not. It just keeps blinking slowly, white LED. It also won’t connect to my Netro app that is running my watering system. 
View: 68   Answer: 1

low water pressure

vic sabo
Updated at 2020-07-02 22:08:39 UTC 
I have around 20  valves on 2 boxes and they start their run time at the same time causing low water pressures when both systems are operating how can I get one Box to come on or have knowledge that the other 1 is working.
View: 70   Answer: 1

Power Cycle

Jorge Bastos
Updated at 2020-06-26 22:30:53 UTC 

Hello,

I’m having a problem on phone app. After the lights on the house go down and then up the Netro restart before modem get signal from the provider.


If I consult the web portal it tells me the Netro is online but on the phone app(iOS and Android) it tells me it’s offline.

Any way to correct this?


Regards.

View: 101   Answer: 1

My sprinklers are not watering when app says it is.

Mark Poppen
Updated at 2020-06-12 01:34:57 UTC 
This is my third summer with Netro. I haven't had any problems in the past.  I turned my water on from it being winterized in October and it is not working.  Any chance it could be Netro or do I need to get someone to look at the wiring at the hook up to the water main? 
View: 150   Answer: 1

Watering program

Maciej Karpinski
Updated at 2020-05-18 01:01:57 UTC 

Hi there,


I recently installed the Pixie, and have set up both the smart feature and a regular watering program. The watering program was supposed to go off this evening, but it didn’t. I then checked in the schedule, and all I saw were any restrictions and the smart watering schedule. My program was not there. I set the filters to show me the enables program, but it still does not appear. I have no way of telling with the program has been initialized. Is this a glitch? Should the program appear on the schedule? Why did it not activate when it was supposed to?


Thanks.

View: 145   Answer: 1

Add the option of the timeframe to start in one day and end in another

alnavasa
Updated at 2020-05-08 20:36:44 UTC 

Add the option of the timeframe to start in one day and end in another:

Start ar 21:00 end at 3am

View: 106   Comment: 0

I want to increase watering time since it only says 2:00 minutes (it works for this time) but am unable to increase/change it. Please help. Please help!

Anne Knudsen
Updated at 2020-05-03 16:47:04 UTC 

I can not change the time (number of minutes) for watering to happen. please help.

Two of the zones are 45 minutes and 60 minutes and they work.

View: 133   Answer: 1

Watering when zones are off

Ben Wojcik
Updated at 2020-05-02 13:07:30 UTC 
I turned off all my zones, but my netro still stays is watering.  How do I get it to stop doing this?  I can't figure out what its watering either.
View: 132   Answer: 1

Problem with controling relay

Srdjan
Updated at 2020-04-26 06:54:18 UTC 

Hi, i try to control working water pump by M contact on controler using relay(24VAC) and that is not posible, I try with three different relays and same situation. 

Is anybody have same or similary problem and if anybody use M contact for controling relay please send tehnical data or picture of that releay that I can buy same... Suporrt not answering on this question I send them video of working two different relays but not got answer... 

I tru to upload video here but that is not posible...

Thank for help.

Best regards

View: 116   Answer: 1

Pixie Leaks

Rich Keith
Updated at 2020-04-19 17:18:48 UTC 
My pixie is leaking between the hose coupling and the unit (so screws on and seals and leaks between the seal and the main unit). Any ideas? Or is the unit defective?
View: 143   Answer: 1

Whisperer shows 0% moist always

Max V
Updated at 2020-04-17 09:46:19 UTC 

Hi!


I have the following problem for several days, whisperer stopped calculating moisture. It shows 0% always, for 3 days already. I have tried to restart it, change its place. Soil is extra wet, but it still shows 0%. Other parameters like sunlight and temeperature are working fine. What should i do?

View: 162   Answer: 1

Wifi issue smart disconnection!

Luca Manfrin
Updated at 2020-04-10 11:43:03 UTC 

This device is becoming a nightmare.


I bought 2 of these last week and they are unable to reconnect when my router drop connection some times. 


I continue to reset and restore everything each time I have a disconnection because both my devices are unable to reconnect. 


Probably I have to send back them to the seller or please give me a real resolution


I need to water my garden not spend hours and hours about this non smart device

Thank you


View: 218   Answer: 2

how change weather in celsius or change country?

Seb Cruzer
Updated at 2020-04-07 15:03:43 UTC 

hello, 


I don't know why, since today my Netro smart system show temperatures in F° and I'm in France.


usualy it works well in Celsius, i've restart the system (shutdown out of power), change weather channel, not solved...


I try to change country or Zip Code but the system doesn't let you to do it on smartphone and PC.


Please help!


View: 179   Answer: 2

Restore device set up into all without RST the unit

Luca Manfrin
Updated at 2020-04-07 09:33:03 UTC 

I have accidentally removed one of my devices from the app. 


There is a way to restore it without reset from the controller? in that case i would need to set up all zones again from the beginning.

View: 143   Answer: 1

Host mode

Luca Manfrin
Updated at 2020-04-06 17:55:38 UTC 
What is host mode? 
View: 158   Answer: 1

Remove watered due to System Issue

Casey S
Updated at 2020-04-05 19:41:30 UTC 
Hi, I wanted to know if I could remove a watering entry because of a system failure. Basically I had an issue where the wire on the master valve was disconnected and the scheduled watering sessions did not work for the week. After I figured out the problem, my system shows 80% watered but my grass is brown. I know I could take a hose to the lawn or just run the system till it hits 100% but it would be easier to just delete the entries and have the system understand it was never watered those days. Have not seen any way to do this so maybe I a missing something.
View: 126   Answer: 1