Unrequested watering cycle

Claudio Polacco
Updated at 2023-09-23 07:00:27 UTC 

Hello everybody, maybe someone can help. 

This morning I found the irrigation system on, watering the garden, with no schedule active. More, the master enable/disable switch on the app homepage was set to off.

I'm using manual zone scheduling, not smart watering.

The controller is a Netro Sprite 6 zones, Wifi was on and fully functional. 

Any ideas? Thanks.

Claudio


View: 70   Answer: 1

Zones water at for a small amount of time.

Jacob Matheny
Updated at 2023-09-01 13:44:37 UTC 
I’m currently using my Netro spark 16 to water a 1 1/2 acre field of grass. There are a couple zones that are repeatedly watering for just a few seconds or a couple minutes when they are supposed to be watering for 6 to 10 minutes. It is causing a very big issue in the field. There are a large bare spots that are directly around the problematic zones. Is there any fix to this? I need answers ASAP.
View: 120   Answer: 1

PIXIE-1 Low pressure IN - gravity irrigation systems don't Work

Leandro
Updated at 2023-08-31 10:48:12 UTC 
HI Support Team and All,

I purchased the smart valve (PIXIE-1)  and the sensor (WHISPERER-2) for my vegetable garden, but unfortunately the pixie-1 releases a few drops of water when it is in irrigation mode, my watering system is ecological, I collect rainwater, 

because the pixie-1 does not it passes water with little pressure, the pressure is low but sufficient for irrigation.

This wasn't written anywhere.

Is it possible to configure the valve to use it with low pressure?
thank you all

Leandro

View: 138   Answer: 2

Whisperer sensor already in account error

Scott Yates
Updated at 2023-08-29 12:38:49 UTC 
I had previously installed a Whisperer sensor and then removed it from the app.  I factory reset the Whisperer 3x successfully.  When I try to re-install it again, I go through the setup process and at the end, I receive a "Sensor xxxx already in your account".  I have gone to the app and website to see if the sensor is listed but it is not.  Any suggestions on how to fix this issue would be sincerely appreciated.
View: 143   Answer: 1

Sensor issues

Mark Menzhausen
Updated at 2023-08-29 08:04:24 UTC 

Hello, since the email I sent was never answered I now send a message through the app and will post here to in the hope to get a response. I installed 1 sensor but nothing seems to work. The sensor is listed as a device in my app but it does not show up on the home screen as the irrigation zones do.

In the app the sensor states 0% battery even though I charged it manually before installing and the units gets over 6 hours of sunlight a day. Following the instructions in the app I pressed the on button in the hope it sends data manually and the unit first lights up blue followed by blinking white. 

Overall I am quite disappointed with the controller. The smart watering is completely out of sink with reality as it waters 3 times the amount of water needed. It never takes the rain into account. 

The sensor does not work at all

The instructions for the system are as good as none

Could you have done any better. I don’t understand the positive reviews on Amazon. Are they real?

View: 101   Answer: 1

Pixie

Charles Schatz
Updated at 2023-08-12 15:53:10 UTC 
How do I synch my pixie without having to wait for the scheduled time?
View: 118   Answer: 1

Netro Sprite 6 valve won’t stop

Alberto Casu
Updated at 2023-07-29 19:25:45 UTC 

I just replaced my sprinkler controller with a new Netro Sprite 6.

Using both a programmed or a manual start, all valves don’t stop unless I remove power to the Sprite.

During a program, where I planned the zones to run sequentially, the zones activate one after the other without stopping and causing the zones to loose pressure and be unable to complete.


On the FAQ, it says to remove power to stop the zone, which actually stop all the watering, but this it totally unusable to me.

I am using the European version with the provided power supplier. I am based in Italy.



Can you please help?

Thank you!

View: 168   Answer: 1

Netro - Stopped Working and won’t power up

John Loethen
Updated at 2023-07-25 14:04:38 UTC 

Been a Netro customer for a while and pretty handy. I have three different Netro controllers and my oldest one just stopped working and won’t power up… I have verified the power at the outlet and have changed out the power supply with another 24v power supply that I know works. Still the controller will not power up. 


Let me know if anyone else has suggestions. 


Thanks!


John in Lincoln, NE



View: 211   Answer: 1

Pixie app shows checkmark for successful scheduled watering but valve didn't open and no watering took place

misterhoff
Updated at 2023-07-25 03:11:25 UTC 

My Pixie has been intermittent with meeting its watering schedules. I have a reliable wifi router and strong cellular service.

-Some days the app shows checkmark to confirm watering and yet no actual watering took place.

-Other times the app shows the yellow triangle with Exclamation mark and sometimes actual watering took place and other times it didn't water at all.

-On some occasions the actual watering starts a minute late and finishes on time.

View: 130   Answer: 0

Controller will not operate valves

Kyle Giacomini
Updated at 2023-07-24 00:54:03 UTC 
I cannot get the controller to turn on any valves. I have a netro spark 16 and I can't get the controller to open any valves. Programs, manual runs or manualy at the controller itself. Please advise. Do I need to reset or reboot something? Or is it a server related error. 
View: 169   Answer: 1

Can't reconnect wifi

Yuriy Andamasov
Updated at 2023-07-05 21:14:40 UTC 

sprite-6 went offline

impossible to reconnect to wifi

never pass step 5 

sprite-6 blinking all the time

worked just fine almost year


View: 327   Answer: 1

Battery LED Blinking

E B
Updated at 2023-06-29 15:33:28 UTC 
The battery LED on my Netro Pixie-1 is blinking between red and green. After charging it for a time, it stays in this state, and the Pixie will not turn on. I assume that this is cause the battery cell is shot. Can anyone confirm this? If so, can someone point me into a direction to repair? 
View: 283   Answer: 1

Connection issue

Federica Musmanno
Updated at 2023-06-27 12:16:35 UTC 

Hello,

My netro is not connecting today, it is offline, is there any system update?

View: 300   Answer: 1

Cella fotovoltaica non funziona

Massimo Oldrini
Updated at 2023-06-20 07:57:16 UTC 

Buongiorno,

da circa un mesa la cella fotovoltaica non ricarica la batteria che piano paino si è scaricata e l’ho dovuta ricaricare con il cavo usb.

L’apparato va sostituito?

Acquisto 20/03/2023 con Amazon.

View: 308   Answer: 2

Whisperer sensor

Carolyn Seyfried
Updated at 2023-06-10 17:39:10 UTC 
Why doesn't sensor moisture percent change after watering grass
View: 356   Answer: 1

Netro sprite chpset.

Eduardo Pariente
Updated at 2023-06-09 18:15:34 UTC 
Hello everyone. 

I have problem with the chipset of the Netro sprite. Any suggestions?? 
Thanks you. 
View: 254   Answer: 0

Netro sprite chpset.

Eduardo Pariente
Updated at 2023-06-09 18:15:24 UTC 
Hello everyone. 

I have problem with the chipset of the Netro sprite. Any suggestions?? 
Thanks you. 
View: 314   Answer: 1

invalid group ID 13015 invalid device status

Corinne Cleary
Updated at 2023-06-01 00:55:20 UTC 

I setup my device this summer and I don't see the photos I created for my zones that were there las summer. However if I login on the laptop web portal, I do see my zone photos. I also get the error message " invalid group ID 13015 invalid device status" and it shows as offline.


Please help.

View: 308   Answer: 1

Link Netro Service with Google Home

Arturo Camin
Updated at 2023-05-30 09:17:10 UTC 

Hello everyone, I have a problem with the link between Google Home and the service of Netro Home, when I have to enter my account and password, it didn't work. Don't link the accounts. There is a problem? 


View: 364   Answer: 1

Network Error with code: 3405

Stefan W.
Updated at 2023-05-27 20:05:45 UTC 

Hi everyone. When I try to add another user in the app, I get the message „Network Error with code: 3405“

Any solution for this?

View: 312   Answer: 1