Hi Joshua, Currently Netro doesn't have a separate way for a landscaper to access the app. The only way to give them control of the system would be to give them your accoun…

Hi Douglas, the "new plant" method tries to keep the moisture level very high (above 85%), but doesn't ensure watering every day. Neto does not water that frequent as expected…

Hi Joshua, We investigate this issue and it seems that the problem is due to a bug in the software of the controller: After a power-cycle of the unit, it does not co…