Just got the new Spark 16 sprinkler controller and installed it yesterday.  I'm trying to add "New Manager" in the app (& tried it on the website too), but keep getting this error message:  "ERROR:  Can't find user [email]"   (I've omitted the specific email address of the manager/player I'm trying to add and simply used [email] as a placeholder for this thread)

I've also tried to add "New Player" and get the same error message.  

Has anyone else had this issue?  Am I doing it wrong?

I want to be able to manually turn on one zone without having a I create a schedule to do so. Turn on and turn off. It would be great if I could do this from the screen with the pics uploaded. 

Hello, the metro app does not work well, it closes when I check the weekly status in the following menu. 

my phone is samsung A32 ,Android version 12.

Hey All!

I have a Netro sprite. I want to water my grass everyday unless it rained or is going to rain. It rained something crazy last night and yet it still watered this morning. What am I missing? 

Also I hit rain delay earlier and hit done showing a 5 day delay, how do I change that once I hit it. It still shows the next watering is in 5 days. 

I’m pretty good with computers and apps but this one isn’t easy for me to wrap my head around. Things just don’t seem to be easy to make things happen. IMHO! 

Thanks. 

Is there some kind of local control except directly on the spark itself? I cant seem to find a way to manually turn on a zone without running a one off program wich is not instant. Let say i want to turn on a valve to do quick test

Hello.

Everything was fine so far with my sprite controller and I must say I like it a lot.

During this Saturday, I was not able to reach the app. It was opening and closing right after. I reinstalled it. Same behaviour. I installed it on another phone with the same result.

I went to the main website and could witness no login or forum was available allegedly due to a high volume of traffic. 

My device should be able to work independently from your servers availability. If your company runs of business today, how are your customer going to use the devices they bought from you?

It is urgent, you update your app to be able to work autonomously in offline mode, regardless the state of your servers 

Netro weather not setting schedule for watering.  I have to water manually.  Why?  I do not have smart sensors so that is not selected.  All zones are enabled, but If I do not set a manual watering schedule it won't water.  Also it is treating every day as a rain day.  How do I change this?

Hi

Unless I’m missing how to change it, I think today view can only be set to the current day

Here it just passed midnight and I want to see yesterday. Would be cool to be able to tap on that date to change it

Thanks!

I need to set a manual run or 1 time run for way more than 60 minutes. How can do that?  That limit is only 60 limits which is not enough. 

I have two controllers same location. associated with one weather station using WU provider.  One controller matches the rain and the other doesn't.  Why doesn't the one update with the correct data? 

Hi I just got another Controller can Iuse one app to manage both controlers?

Thanks,

Zev 

I'm no longer able to use the Netro app. I'm getting an "Error: Can't find user" message.  I'm using the correct user to login on this forum, so my credentials work, just no longer with the app. How can I fix this please?

Pat.

I’m running drip irrigation and need long runs, way longer than 60 minutes. Why is the max manual run and 1 time run on the schedule only 60 minutes?

Is it not possible to have the watering irrigation of more than 1 year?, today is July 2 and I cannot compare the monthly irrigation of June 2022 with the June 2021… I think a minim of two years data its a must.

Jose 

I really hope that you change the manual run portion of the Netro App back to the way it was. As a dealer, installer, and owner, I find the changes made earlier this year make for a very time-consuming, difficult, and glitchy experience. To schedule a runtime of more than 1 minute is a pain and usually the timer is unresponsive.

For my whisper, what is k lic sunlight?  I googled it and it’s intensity. Like direct sun has higher lux  than overcast

I can’t tell from the app how much hours of good sunlight there was each day last week

If I use a water retention system like Hydretain, how do I set the app to take this into consideration? Since we would need to water much less.

My Nest App is showing that some of the Zones are not running when they’re scheduled to run. For today, none of them are running. Please help!