Hi Team,

I would need your help how can I take like an daily backup of my system?

I have Spark-16, Smart Watering Controller.

Or do you have any script for that then could be provide to me?

Regards, Zsolt

I would like to have alerts about for instance when the whisperer is running out of battery etc...

I have turn off the Netro irrigation on the 1rst of march using the app due to water restriction on my area.

I also use to download data using the API, my surprise is that moisture estimation for each zone are not calculated from first of the march because of the irrigation was stoped.

I think must be independent the stop watering action with the calculation of moisture levels…because the Netro is active and connected to Internet and everything is on, the only action that I took was to turn off watering, not turn off all the system!!

Thanks

Jose

This is so damn frustrating to use.

I set to water every odd day.  Start in March.  It’s March 3rd no watering being done and the app says next watering April.  

Any suggestions?   Been struggling with this app for two years now about to give up

Hi there.

Trying to add my fifth and sixth Whisperers to the App, but I keep getting the error:

"Unable to get your location. "Please enable the location service on your phone."

Location services are on and the permission is set for the Netro app.

The app says "getting location" when it starts, but when adding the Whisperer, still says it can't get the localation.

Have rebooted the phone twice. Turned location services off and on. Unset and reset localtion permissions for the app, but still no progress.

Do I need to wipe all the data from the app? Will this lose all my settings or are they backed up in the cloud.

Cheers.

I have programmed the irrigation for 20 min each zone but after 10 min it cuts alone and the app shows that it is watering. that could be happening?

1 is to turn off the rain delay without opening the raindelay because I use it in a greenhouse
2 Is there a way to export the irrigation data to a file?

Hello. Are you able to add my Wunderground station ID to my Netro app. The station ID is IHOBAR299.

Thanks

A couple months ago, I got a new iPhone and automatically migrated all my content over from iCloud backup - including the Netro app. However, it seems like my watering schedules have all been lost or deleted. 

I have a pixie and whisperer 2 set up and working fine, but I am trying to add another whisperer 2 as a standalone sensor and keep getting an error message that I need to enable location services on my phone.

I have checked the location permissions and settings in my phone (android 13) and everything is fine. The address I am adding is exactly the same as what was entered for the pixie and other whisperer. 

I was able to successfully add the second sensor by entering an address in the USA which suggests it may be an issue in the app itself and since I am in Australia that isn't a permanent solution for me.

Has anyone encountered this issue or have a fix?

Thanks 

I have added a new whisper (gen 2 with usb) but it doesn't show up in the app. I have tried to reset it and add it again but i get an error saying it's already on my account.  What should I do next? Where can I see which devices are on my account? 

Ciao!

I just installed my new Netro Pixie, and I'm in the process of learning how to use it.

I tried the manual activation feature, however the app allways reply that irrigation will start after a (prolonged) period - in the range of 1 hour).

Why?

Is it possible somehow to get an immediate activation of the manual irrigation command?

Tx for your help

System has been drained. Controller unplugged. Notification and location turned off. When I try to turn off “Enabled” it turns right back on. Can I shut down the app?

Hi,

I have a repeating program set up for 2 zones.

I have smart watering disabled for those zones, because I prefer to set my watering at specific times and days. but I have it set to not water if I have 5mm  rain option.

My question is, can I have smart watering turned off but still have the app cancel my repeating program if it rains more than 5mm?

Have I got the settings correct? 

I had stablished a new whispered as stand alon( I área associated). In the installation it gave me an error and now, the option to asóciate again to stand alone is not visible. Neither the whisper to be deleted.

When trying to reconnect show whisper already in my account 

Hi, my sprite is offline since 14 hours and I did not receive any notification on my smartphone.

Is it correct? How can I enable notifications as soon as the sprite is offline? 

Thank you

Carlo

Hello, yesterday I mounted the control unit with an electrician, the connections are fine, we tried several times the manual function but it did not work, I am trying in various ways to operate the control unit, after several hours I pressed reset and I managed to start the manual program, now it works but I noticed that it does not start if there is a daily program, is it correct??

Instead the programming does not work on the calendar, I tried in various ways but the irrigation does not start, I think the control unit is faulty, I tried several times to program a minute per sector but nothing works. Now it’s raining here of course I disabled the smart zone so for now only the manual function works, not with programming. What advice can you give me?

Thanks

Rosario

It Rains and Netro still watering my plants unless I add daily skips when I see the weather forecast. 

I have an ! inside a yellow triangle showing up on days my sprinklers run. 

What does the ! mean?

Trying to add a new manager. Any email address I enter results in a "can't find user ..." error message.