API broken?

Hi, I can get my Netro controller info using:

curl -v https://api.netrohome.com/npa/v2/info.json?key=MYAPIKEY

(where MYAPIKEY is a key from the user account page)

but when I try to update soil moisture data with:

curl -X POST -H "Accept: application/json" -H 'Content-Type:application/json' -d '{"key":"MYAPIKEY","moisture":100}' "https://api.netrohome.com/npa/v2/set_moisture.json"

I get an error about an invalid key:

{"status":"ERROR","meta":{"time":"2025-11-21T04:54:56","tid":"1763700896_KpmY","version":"2.0","token_limit":0,"token_remaining":0,"last_active":"2025-11-21T04:54:56","token_reset":"2025-11-22T00:00:00"},"errors":[{"code":1,"message":"Invalid key: ","params":{}}]}

What's going on?

回复来自 Wency Pan

19
Wency Pan
 更新时间 2025-11-21 11:26:35 UTC

Dear customer,


Could please copy the Key from the Shop/Account page again for verification? Ensure the API Key is correct to guarantee access.


Thanks,

Netro Support


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31
Tortfeaser
 2025-11-22 02:08:58 UTC  
Thanks for the reply. I've copied a fresh API key from the shop/account/API Key page. It works for the info.json call, but not for the set_moisture.json POST call
19
Wency Pan
 2025-11-24 08:05:00 UTC  
Dear customer,

To confirm: is the issue that the set_moisture.json POST call itself succeeds, but the moisture setting doesn’t take effect on the device?

Could you first try setting the device to Online status and retry to see if it works?

Thanks,
Netro Support