No water comes out when I started my Netro

Fay Hatfield
更新时间 2025-11-09 20:53:57 UTC
话题: 故障排除
Hi everyone, I purchased my Netro about one year and half ago. It used to work normally. It stop working a couple months ago. When I started it, it says watering but no actual water comes out. I did everything the support team told me to do but still nothing happened. I’m desperate, my grass is dying. Someone please assist. 
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Wency Pan
2025-11-11 07:33:03 UTC  
Dear customer,

Please check the wires. Are they loose or disconnected from the slots? Please also check the common wires and the master valve if you have one. If you believe the wires are correctly installed, please check if there is a main valve/faucet that is turned off manually.

To test if the controller is working properly, use a multimeter (AC voltage mode) to test the voltage between the common wire and the zone wire when the zone is active. Normally the voltage should be between 24V and 28V.

You might also want to check whether there are shorted zones or open zones. You just need to use a multimeter to measure the resistance between the common wire and each zone (remove the wires from the slots before testing the resistance). The normal reading would be 20-60 Ohms. If the reading is less than 10 Ohms then you might have a shorted circuit in the solenoid and if it is larger than 80 Ohms you might have an open circuit.

Thanks,
Netro Support