Hi, i’ve setted two preferred time ranges for the programs. But smart app is not considering that. What is my fault? Thanks

Bonjour ,

Je ne peux pas installer mon capteur de plante parce que lors de l’installation je ne peux pas choisir la France l’application ne reconnaît que les états Unis. 

Comment faire ? 

Merci de votre réponse. 

Yoann 

Why can't you skip less than two rain days if today is included? I have tried everything to do just one and have failed. I cannot enter include today and zero days. If I enter include today and one day, today and tomorrow are rain days.

Hi, I woke up twice this week to see that Netro has launched unscheduled manual run for one hour in the middle of the night.

How to make this stop???

Hi, I woke up twice this week to see that Netro has launched unscheduled manual run for one hour in the middle of the night.

How to make this stop???

My scheduled watering starts at 7AM. Since we had rains for the past two days, the API apparently senses the moistures in the soil and stops watering as scheduled.  Today I monitired Netro showing zone-1 was ON. I looked outside and didn't see the zone watering!  I then went to the basement and listened for water flowing in the pipies. No noise!

I concluded that NETRO still shows scheduled watering, but the vales to all Zones are shutoff!!!?  This is a sofware bug and needs to be fixed?!

Hi,

I can't set ICARPI46 (or any) WU station ID as my weather provider, there is a bug?

While I was doing some tests with my installation (Sprite-6), I received a notification warning me of a "load error". It happened while I was manual-watering ant the water supply valve was shut. I found it very useful. Now, two questions arise:

(a) I never found the above notification in the "Notifications" section of my account. Wouldn´t it be expected there?;

(b) Is it possible to know the list of notifications that the system can send to the user, so that one could know the system better and prepare strategies if needed? 

Evereyday I am happier with my Sprite. I find it to be a top system. Congratulations to the team!

Hi.

At some places in the Netro App and in the website (like in the program edition screen) somebody translated the english word "Back" (the caption in the button you use to go back to the previous screen) to the spanish word "Espalda".

That is absolutely wrong, in spanish "Espalda" refers only to the anatomic back side of the human body.

You should use instead the words "Retroceder" or "Atrás", both mean to go back or to undo something.

Greetings from Spain.

Why netro smart is doing watering repeated in the same day until 4 times?

In the whisperers manual it says it will show up in the weather section but I don't see it. Anyone else have this issue?

I bought a new phone today and am unable to water my lawn and vegetable garden because the app asks for a password, which I have forgotten.

I have tried number of times to get it to open up with a new password and the app still does not go back to normal.

Please call me on my cell phone.  209-482-0316

I would like to be able to get this to work because it is getting hot in California.  It is to be in the 90's tomorrow.

Linda Lundgren

Why netro don’t have notifications when it’s watering. Begging and end like wother. Orbits b havy and RainMachine 

Hi,

Firstly, I have a Sprite and love it! Easy to install, easy to set up and I'm really impressed with it.

I have a smart water meter so I know exactly how much water each zone uses and I can see that the Netro Sprite's estimate of water used during irrigation is about 75% of the actual usage as reported by my water meter.  This means that I am probably over watering.

Is there an easy way in the app to calibrate the expected flow rate (litres/minute) of a zone's sprinklers such that the smart algorithms deliver closer to the amount of water they think is needed?  Or put it another way, instead of calculating it needs to run a zone for say 10 minutes, they would just run for 7.5 minutes.

I have a delay set on 5 days, I try to change it to reduce to 1 day but the system stay on 5

Please renew the certificate so our app works again..  

Maybe you need to set a reminder around this as this seems to be a reoccurring problem.

The certificate has expired. Please renew it asap as we are not able to access to the app

Hello all,

While installing the app, we couldn't choose our location (Curacao) so we filled in Miami, FL. Is there a possibility to change country after all? I can find where to change it in settings but it's not allowing me. Can someone help me out?

Many thanks.

Hi,

I have 9 zones but 2 of them are not popping up for watering. I can see water is coming out from the ground but not through sprinklers. I have unplugged Netro device and plugged it back but still those 2 zones are not working.

Any help will be appreciated.