Moisture uncorrect

Andrea Pieri
Updated at 2020-12-08 05:43:25 UTC 

Dear Support after 5 rainy days (atout 40 mm) sensor shows for moisture 60% . Its an uncorrect value. Please could you suggest me any resolution methods? Thanks 

View: 216   Answer: 1

Battery dead

Arthur
Updated at 2020-12-07 22:00:27 UTC 
Hi. My sensor doesn't seem to charge battery it's been at 0% all day. Can you look into it? Sensor name BY Right
View: 207   Answer: 1

How to make Netro sensor repair

Bowie Xu
Updated at 2020-12-06 21:04:42 UTC 
My sensor doesn’t blink white led. When I presses the power button, it shows solid white for a while and then green color and red and goes off. The instructions make me confused. I tried to press the power button for 6 times. What does restart 3 times means? My sensor never goes to blinking white color.
View: 224   Answer: 1

Master valve timing

joeac
Updated at 2020-12-04 05:38:31 UTC 

Product: Sprite

I am using a master valve upstream of my branch line solenoids. It seems that the master and downstream solenoids shut off simultaneously, or, perhaps, the downstream solenoid shuts off first. This means that when the system is off there is high pressure between the master valve and the solenoids.

This isn't ideal for the case where the user has high water pressure, and (in Australia) when using 19mm poly pipe it can result in slow dripping leaks until the pressure releases. This pressure isn't present when the downstream solenoids are operating. 

Additionally, I notice a hammering sound when the system starts up. I wonder if this is from two valves opening almost simultaneously?

Can I ask/suggest, if a better method of solenoid timing is:

For start of run: downstream solenoid 'on', wait 1 second, master valve 'on'

For change of zones: downstream solenoid of current zone 'off', wait 1 second, downstream solenoid of new zone 'on'

For end of run: master valve 'off', wait 1 second, downstream solenoid 'off'

Would that seem practical? I'm thinking of how to reduce stress on the components in the system.

It's a great product, by the way!

Joe

View: 224   Answer: 1

Sprinker offline (again) but watered without wanting (again)

Haris Eliades
Updated at 2020-11-25 06:25:20 UTC 

Hello

I was going to cut the grass today, went outside and....saw that already watered 2 zones... Then i went into the app, nothing was recorded... 

Should we expect an update of the interface?


I am really thinking of returning the item back right now..

Haris

View: 252   Answer: 3

Whisperer Battery

growerken
Updated at 2020-11-23 16:44:00 UTC 
Topic: General

I have one whisperer,used in indoor garden.it looks like the solar is not enough for the charging. 

Any idea I can fix it?

View: 233   Answer: 1

Sensor and zone of control

Andrea Pieri
Updated at 2020-11-20 19:49:29 UTC 
Dear support right now i am installing my new sensor connected with netro controller ( this is the first sensor) . I have 5 zone active but sensor is able to control just 3 zone is possibile to extend the sensor control  to a global of 5 zone for one sensor ? Thanks for your help .
View: 223   Answer: 1

App stuck on Idle

Pam Manwaring
Updated at 2020-11-18 02:21:16 UTC 
App shows my Netro is "Idle". I've closed the app, unplugged the unit, plugged back in, hit reset quickly, connected to Netro wi-fi, then to my wi-fi entered password and app says it successfully connected but then is still in Idle mode. I can't manually or programmatically water. Help! All of my mature plants are dying here in the desert. Thank you.
View: 204   Answer: 1

Meaningful integration to any home automation platform

Jens Wymeersch
Updated at 2020-11-17 13:25:17 UTC 

Dear,


I've now integrated Netro with amazon, google and IFTTT. None of these integrations are meaningful. I don't want to use a smart speaker to control the Netro devices. The weather and the plant types define my watering schedules, they don't need my voice.

What i'm looking for is the data collected from the Whisperer, watering schedules (past, present and future) and the health of the devices (offline/online, battery, etc.). 

My main home automation platform is Home Assistant and it would be great if we would have a Netro plugin to this system like you see with Rachio (https://www.home-assistant.io/integrations/rachio/).


Thank you so much,

Regards,
Jens

View: 274   Answer: 1

Editing “Programmed” schedules

Stan Balafas
Updated at 2020-11-16 17:52:28 UTC 

I created, and subsequently edited the name of the scheduled program.  The editing doesn’t work properly.


I labeled each program with a time, then changed the time (side yard - 9am) then (side yard - 10am) and it won’t change.  I’ve had to delete the program and create a new one for it to properly be labeled.  


It’s not updating name when I change it.  The coding isn’t working to update, even when I select save.  Seems a pretty rudimentary problem.  


Thank ypu

View: 199   Answer: 1

Offline buy watered

Haris Eliades
Updated at 2020-11-09 06:22:11 UTC 

Hello, today i received a pop up at 2 o'clock at night, that the app was offline.

No manual program was enabled.

But at 7 oclock, netro was watering! (I have a manual program, but this is disabled).

Then Netro has not recorded in calendar the watering...


I had to restart both WiFi extender and netro in order for it to come back online. This is the 4th restart in 2 weeks..


Thanks

View: 233   Answer: 1

Manual winter program not working

Curt Lizzi
Updated at 2020-11-03 18:41:08 UTC 
Hello, I’m in Texas and have set up a manual program to water every 2 weeks. I see it as a program but when I log in the default screen shows a completely different watering schedule. 

Am I doing something wrong?

Thanks

Curt

View: 221   Answer: 1

Sprite - Manual Access for Technician

dinzdale
Updated at 2020-11-03 16:00:28 UTC 
Is there a way to give a technician manual access to open each zone for blowing out lines on a Netro Sprite? My guess is no, unless he pulls the cover and shorts the zone connection. I had to work with the tech and use the app to open each line one at a time. I might be missing something, but is there a better way to do this? 
View: 237   Answer: 1

Didn’t water. Exclamation point inside of triangle

ducati1198804
Updated at 2020-11-03 11:05:39 UTC 
Topic: General
Controller didn’t turn on sprinklers at 0400hrs today.  Instead schedule shows yellow triangle with exclamation symbol, but gives no breakdown on why system didn’t turn on water.  If controller shows exclamation, it would be nice if it showed an actual description of problem/event.  
View: 231   Answer: 1

Add zones manually in queue

Haris Eliades
Updated at 2020-11-03 04:04:49 UTC 

Hello,

As i am not getting answers in another question, I'll post it here... :)

Is there a way to add manually the order of zones, and then repeat in the same queue a zone?

Thanks

View: 214   Answer: 1

How do I turn off for Winter?

Paul A
Updated at 2020-10-30 20:59:47 UTC 
Do I just delete the schedule?
View: 249   Answer: 2

New user

Haris Eliades
Updated at 2020-10-28 20:35:38 UTC 

Hello!

Is there a way to manually create a schedule to water in the following order for example? 

Zone 4, 2 minutes

Zone 5, 2 minutes

Zone 1, 4 minutes

Zone 2, 4 minutes

Zone 3, 4 minutes

Zone 4, 4 minutes

Zone 5, 2 minutes

View: 258   Answer: 1

Whisperer sensor in Romania, Europe

Stefan Pena
Updated at 2020-10-25 10:41:41 UTC 

Hey guys!

I really love the smart sprinkler controller and I would really like to buy a Whisperer as well. The problem is that the shipping to Romania is 25$ which brings the total to almost 100$ and with VAT over that, let's say I would like to buy two sensors and not one for the price of two. 


Do you guys know a shop where I could buy the sensor from other from the ones in The USA?


PS: I bought the controller from Amazon UK but they don't have the whisperer.

Thanks!

View: 237   Answer: 1

Email address length

Alberto Castro Hinojosa
Updated at 2020-10-24 21:37:57 UTC 

Hello,

I could not register in the app with my normal email address as it seems is too long... 


I did not have this problem in any other app or service.


Could you review please? 

View: 183   Answer: 1

How to cancel a watering schedule alreAdy started.

David Farries
Updated at 2020-10-24 20:24:40 UTC 
How to cancel a watering schedule alreAdy started. I notoiced that my regular watering schedule started after an earlier rain that day. How do I cancel that day’s schedule that had started its watering cycle?
View: 206   Answer: 1