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Schedule issue

Barbara Williams
Updated at 2024-05-03 17:43:01 UTC 

I have 3 zones. We have had system running for several weeks early in the morning. Yesterday I checked history & found all 3 zones had instead of a green checkmark icon, an orange wifi with red x icon (see photo below). I was able to try "run now", and only zone 1 worked. 


I ended up deleting ALL schedules & did a one time water on zones 2 & 3 & they worked. I made a new schedule for all 3 zones, and this morning i got the orange wifi icon on zone 1, & zones 2 & 3 ran just fine. 


Any ideas?   TIA!

View: 557   Answer: 1

ElctroValve don't sart

Francesco Merisio
Updated at 2024-05-02 20:19:07 UTC 

Hy, i hava a problem.

When i start a irrigation cycle, only one Valve don't open, but when i start a test cycle from App, the same valve correctly open and start for few second the irrigation.


Why in the ccycke test the same valve it's ok and in the manually start don't go?


Idea?


grazie

View: 483   Answer: 1

Start external wifi switch

Francesco Merisio
Updated at 2024-05-02 20:15:01 UTC 
Topic: General

Hym I have a main pump that start with a wifi switch. Can I call an action from Netro App that start the pump?

For example, whenI start the irrigation cycle, can i call a rest URL?

View: 8222   Answer: 1

Help!

John Zuzula
Updated at 2024-05-02 14:46:09 UTC 
My lawn and plants are dying! Suddenly something has changed and my unit isn't working. I have tried running manually. Zone will start and suddenly stop. I've checked times and nothing has changed there. I have removed and reinstalled the app. No help! Not sure where to go from here.
View: 493   Answer: 1

No LED

Derek Barss
Updated at 2024-05-02 04:24:35 UTC 

There is no LED on my device.  I've power cycled on and off a few times and no change.

Strangely enough it shows connected to wifi but not starting water on a manual test.


Is it dead?


View: 483   Answer: 2

Manual operation doesn’t stop

Ciro Bracciante
Updated at 2024-04-29 11:31:14 UTC 

Hello everyone, I have a problem.

To test the system, I started the “manual operation” function. For startup everything is ok but I can’t stop irrigation anymore. I have tried re-configuring the system several time, but I cannot solve the problem. Can anyone help me? 


Thank you

View: 519   Answer: 1

Wifi password reset

Alfonso Olias Sanz
Updated at 2024-04-29 06:27:43 UTC 

I updated the wifi password in the router. I was able to set up the password in the netro controller but not in the whisperers. I followed the steps provided by the app, pressing 6 times very fast the whisperer button.


But the whisperer wifi did not appear. I tried with 2 of the 5 whisperer I have, but process is not working


View: 582   Answer: 2

Netro Pixie Z1 Connection Issues to Hub - Please Help

Nicholas Cole
Updated at 2024-04-28 15:58:10 UTC 

Hi there,


I have a Netro Pixie Z1 hose timer in my garden, which is about 50 feet away from its hub. I’ve been dealing with connection issues (routinely disconnecting from the app and randomly stopping watering schedules), which is strange because there are no obstructions between the timer and the hub, and it is a fairly short distance. When standing by the timer, I can clearly 

see the hub in my window. I have the hub plugged into the back of my WiFi router via an Ethernet cable, so WiFi connection is not the problem. The connection between the timer and the hub is. Does anybody have any suggestions on how to fix this problem? If I can’t get the Pixie Z1 to have a stable connection, I will have to buy a regular Pixie.


Thank you,

- Nick

View: 463   Answer: 1

App Netro

Antonio Cordon Rodriguez
Updated at 2024-04-28 09:28:48 UTC 
Hello. It would be nice if it were possible to customize the home screen. Select the product that appears by default when entering the app. Is it possible? I have different devices and I used one more than the other and the least used one always appears when I access the app, I understand why it was the first purchase. Thank you very much
View: 462   Answer: 0

Timer and sensor data incorrect on PC web browser

Mart B
Updated at 2024-04-21 17:25:05 UTC 

Hi,

I had to replace a dead timer a while ago, it and my whisperer are working great in my iPhone Netro app.


But ... when I log into my Netro home on a PC, using MS Edge web browser, my current equipment is not there, it has all my old stuff that should no longer exist ... I checked and am definitely logging in as the same account on both iOS and PC. It is very weird.

Is there any way to get this corrected?

View: 597   Answer: 1

Manual operation - watering does not stop

Fabio F
Updated at 2024-04-20 14:28:45 UTC 

Hi,

I installed the sprite control unit.

I attach photos regarding the hardware and software version.

At the end of the installation I performed a manual test of the zones.
The problem I encountered is that at the end of the operating time the watering does not stop.

 How do I solve this problem?
View: 699   Answer: 4

Whisperer 2 problems

Bruno
Updated at 2024-04-17 20:54:19 UTC 

As you can see the humidity sensor give some strange readings... 

How can change those values in such way without touching the sensor or watering. I'm scared of the reliability of such things... 

View: 661   Answer: 1

Skip watering did not work

Alfonso Olias Sanz
Updated at 2024-04-17 12:50:29 UTC 

I have the whisperer to avoid watering over 40% humidity, but the system did not skip it


View: 619   Answer: 1

Water time

Wil
Updated at 2024-04-17 04:36:26 UTC 
How can I get this to water a certain time.  Like my gardens at 6am?
View: 558   Answer: 0

Waters too much

Wil
Updated at 2024-04-17 04:34:42 UTC 
I inputted my own program. I want it to water the durations I entered.  It doesn't.  How can I turn the so called smart feature off?
View: 614   Answer: 1

Sprinkler control of pool fill

Bob Cohen
Updated at 2024-04-15 23:49:36 UTC 
One of my zones is connected to a valve that controls pool fill. What "Plant Type" & Soil should I specify to get smart watering.
View: 670   Answer: 2

Firmware updates

Scott Sabo
Updated at 2024-04-13 13:36:52 UTC 
Topic: General
Hello, my Netro Sprite shows a firmware version of 1.0.0, assuming that is the initial firmware version. How does this get updated? Searched the web but no resources available. Thanks
View: 643   Answer: 1

Zone 1 watering everyday

antonio.manso@gmail.com
Updated at 2024-04-13 05:55:10 UTC 

Hi,


I have 9 zones configured, all the same. Zone 1 water everyday while the rest no. How can I fix it? It does not need water everyday 

View: 628   Answer: 1

Zone won't start watering

Homestead One
Updated at 2024-04-11 13:58:33 UTC 

Hello, 

For some time one of my zones won't start watering. I have changed the valve with a new one but still won't start watering. 


Any ideas? Thank you! 

View: 660   Answer: 1

Exclamation on Schedule

Oilol
Updated at 2024-04-10 12:56:31 UTC 

Does anyone know what the exclamation icon means on the Metro App under schedule? 


I assume it means it didn't run, but why? These are the water schedules setup by Netro, I don't touch them. See screenshot.

Thanks in Advance!

Tim


View: 698   Answer: 1