MAC address

Lee Hill
Updated at 2019-03-29 15:45:44 UTC 
where can I read MAC address of netro controller?
View: 1106   Answer: 1

windy conditions

Magnus Swenson
Updated at 2019-03-27 20:05:53 UTC 

The setting for windy conditions is great.

However the zones that includes drip irrigation doesn’t get impacted by winds (since they’re often under dirt/mulch etc) usually rotors and nozzles would be impacted . Is there a way not to include in ground drip irrigation on windy conditions?

View: 1062   Answer: 1

controller firmware

Magnus Swenson
Updated at 2019-03-27 19:55:40 UTC 
Topic: General
Does the controller update its own firmware automatically on a specific schedule or you push out when needed?
View: 1331   Answer: 1

Not able to water

OhYes Dinh
Updated at 2019-03-27 13:18:49 UTC 
I just updated the app yesterday and noticed that I am not able to water my lawn any more.  Kept trying to water it manually and it kept shutting it down or the zone was never turned it on.
View: 1074   Answer: 1

Update frequency of watering schedule

charu
Updated at 2019-03-21 16:27:21 UTC 
How often is the smart watering schedule updated? This morning it was raining quite a bit, but so far my watering schedule indicates a watering session for tomorrow. Not only does this waste water, but it violates one of my restrictions, namely, no watering the day after a rain. 
View: 1042   Answer: 1

Device sharing between multiple users

Netro Support
Updated at 2019-07-29 03:11:08 UTC 
Device sharing between Netro users is supported. A user can authorize multiple users to access his or her Netro products.

To give access to other users, please log in your Netro account, go to Settings->Controller->Manage Users.

Note: Shared users must have a Netro account.


Add or delete users

Device owner can add or delete users through adding or deleting their user name or email account.

Tap “Manage Users” to authorize other users to access the device owner’s Netro products.


Tap “Manage Users” and then you will be directed to the “Users” Page.

Then you can add new manager or new player by tapping the “+” button.



Tap the “+” button and input the user name or user account.

Please input the user name or user account.


Tap “save” and then the user can have access to owner’s shared device.

Users’ information is displayed on “Users” page.



Once users are added, shared users will be shown on “Users” page.


 Access rights of shared users


There are two different types of shared type: Manager and player. Manager and player have different access rights. Manager has more access rights than player. Both manager and player cannot delete controller, change address, delete or add sensor.

Note: Shared users must have a Netro acccount.

Manager’s access rights:

Manager can use all the features of the shared device except deleting controller, changing address, deleting or adding sensor.

Player’s access rights:

a. Read-only: All settings in Controller, Sensors, Program(except run a cycle), Zone list can not be edited.

b. Hide: Preferences, Regulations, Restrictions, zone detail are not shown on Settings page. Regulations events and Restrictions events created by users are not shown on Schedule page.

c. Access to Schedule page: Player can create a one-time Run or Rain Delay on Schedule page.

d. Access to Program:Player can only do “run a cycle now” to programs created by device owners. Player can create a one-time Run or Rain Delay on Schedule page.



View: 3087   Comment: 4

Kickstarters for Pixie, the Smart Hose Faucet Timer

Netro Inc
Updated at 2019-06-05 01:59:12 UTC 

To the Netro community:


We are very excited to introduce our new product, Pixie, the WiFi-connected Hose Faucet Timer. We have spent almost a year designing and developing the smart timer and now it is ready to meet the users.  



We believe Pixie is a great choice if you have water systems running through hose faucet. It is as smart as Sprite and can pair with Whisperer. It is solar powered and has a removable battery for quick charge. If you like the features in the Netro app, it has all the access to them.



For more information about Pixie, please email to info@netrohome.com or simply leave a message/comment below and we will send you a promotion code for the first 50 buyers.


Thanks,

Netro Inc

View: 312255   Comment: 4274

Notice To Users of Weather Underground

Netro Inc
Updated at 2019-03-19 04:52:48 UTC 

Notice of obsoleting Weather Underground


Netro has changed the weather source Weather Underground to Dark Sky from the server side for users of Weather Underground. The reason is Weather Underground stopped its API service without any notice. The whole community is looking for solutions. So we have internally disabled the Weather Underground option and used the data from Dark Sky.


We will support AccuWeather and openWeatherMap in the next release of the app. We expect to launch it early next month.

We are sorry about the inconvenience. Please contact us if you have any questions.


Regards,

Netro

View: 1876   Comment: 0

Overriding smart waterinh

mvernia
Updated at 2019-03-17 20:46:27 UTC 
I own a very small lot and would be interested only in setting up my own programs. How can I override the system's smart watering schedule? I installed a new Netro Sprite today and right off the bat it shows a lot of watering on the first day. Thank you.
View: 1200   Answer: 1

Instructions about Replacing Old Controller

Netro Support
Updated at 2019-03-20 08:03:05 UTC 

Replacing old system


This page lists some instructions about replacing old controllers with Netro smart watering controller. 


Example 1:



I check the pictures.

Here is how you connect to your sprite:

OLD                 Sprite

24VAC             24VAC (order does not matter)

COM                any C slot

1                     1

2                     2

3                     3

4                     4

You probably do not need to connect other wires.


Example 2:


You do not have a master valve so you just leave the M slot open.

The sensor wires are not needed either in the Sprite because it gets the weather data from WiFi network.


Example 3:


If you are using the Netro power adapter, the two thick beige wires should not be used because they are the 24 VAC power wires from your old power adapter.

However, you probably can use these two beige wires on Sprite. Just hookup them on the 2 24V AC slots in Sprite on the right side. I would suggest using a voltage meter to check the voltage on them though if you go this way.


Example 4:

1. The VC wire goes to any one of the C slots in Sprite

2. The 1-8 wires go to 1-8 slots in Sprite which is straightforward

3. Use the Netro power adaptor to connect the 24VAC in Sprite

Other wires are not needed.

Example 5:


The 8 zone wires will go to the 1-8 slots in Sprite.

The C wire will go to any of the C slots in Sprite.

You can leave the M slot in Sprite on unconnected.




View: 1168   Answer: 0

Instructions about Replacing Orbit System

Netro Support
Updated at 2019-03-20 08:07:49 UTC 

Replacing Orbit system



This page lists some instructions about replacing the common types of Orbit system with Netro smart watering controller. 




Example 1:

 Replacing Orbit model with Netro (model 57114-WT2X 4 stations)


You have 2 common wires and you can insert them into the 2 C slots in the Sprite controller.

You have 4 zones and you can use the 1-4 slots in Sprite to connect the 4 zone wires.

The last step is to hook up the 2 power wires using the Netro power adapter.




View: 3087   Comment: 0

Instructions about Replacing Toro System

Netro Support
Updated at 2019-03-20 08:07:29 UTC 

Replacing Toro system



This page lists some instructions about replacing the common types of Toro system with Netro smart watering controller. 




Example 1:

Toro model gk212-04

1. Connect the 2 white wires to the C slots, one on the left and the other on the right which is now occupied by a red one.

2. Move the red wire(currently on C slot) to M slot because it is for your master valve.

3. The last step is to connect the power then you should be good to go. 

Example 2:

Toro IC 8. 

The first slot of your current controller is master valve which should be connected  to "M" slot of Netro. The two wires in the second slot are common wires should be connected to the 'C' slot of Netro. The last step is to connect the power then you should be good to go. 


Example 3:

Toro Model 53765 6 zones


The red and white wires are the commons wires and should go to the two "C" slots in Netro Sprite controller. You do not need to connect the gray and black wires as they are the power wires for the old controller. 



View: 1931   Answer: 0

Instructions about Replacing Rainbird System

Netro Support
Updated at 2019-03-20 08:06:44 UTC 

Replacing Rainbird system



This page lists some instructions about replacing the common types of Rainbird system with Netro smart watering controller. 




Example 1:


 The common wires which should be connected to the C slots in Netro.

The Sprite controller does not need the ground wires. It does not need the rain sensor either. You can leave the M slot unconnected. 

Example 2:



The COM wire goes to any C slot in Sprite.

The M slot will be empty because you do not have master valve.

The two red wires on the left go to the two 24 VAC slots.

Others are straightforward.

Example 3:


1. the COM wire in RainBird go to any of the C slots in Netro

2. The 1-6 zone wires in RainBird go to Slot 1-6 in Netro

3. Use the power adapter coming with the package for Netro

Other wires you can disregard them.


Example 4:


12(blue) and 11(red) go to the two AC slots on the right side for Netro. 10(white) goes to any one of the C slot in Netro. 9(black) goes to the M slot in Netro. 8-1(red) go the ZONES in Netro. You can leave the green wire (GND) open. The two leads from the power adaptor go to the two AC slots.






View: 2385   Comment: 1

Instructions about Replacing Hunter System

Netro Support
Updated at 2019-03-20 08:08:36 UTC 

Replacing Hunter system


This page lists some instructions about replacing the common types of Hunter system with Netro smart watering controller. 


Example 1:


To replace this controller with Netro smart watering controller, please follow the instructions.

The white wires are the common wires which should be connected to the C slots in Netro. Then the zone wires (1,2,3, .. 12) are directly mapped to the 1, 2, 3 .. 12 slots in Netro. The last step is to connect the power (the ground wire is not needed for Netro) then you should be good to go. The power adapter wires are the 2 yellow wires on the left side.

The green one below the yellow wires is the ground wire which is not needed for Netro.

The copper wires are rains sensors which are not needed for Netro either because Netro gets the weather information from WiFi network.


Example 2:

For this system, please connect the white wire to any one of the C slots in Netro. You can leave the M slot of Netro smart watering controller and one of the C slot unconnected.

The last step is to connect the power. The power adapter wires are the 2 yellow wires on the left side.

SEN are rains sensors which are not needed for Netro either because Netro gets the weather information from WiFi network.


Example 3:


Please connect the white wire to any one of the C slots in Netro. You can leave one of the C slot unconnected.

This system has 3 wires which connects to 24v lines. To replace it with Netro smart watering controller, you can use the existing 24V power(the yellow wires) for your Sprite. It looks like the thinner 2 are the ones but you might just want to try them on Sprite. Or you can use a voltage meter to determine.

If the thinner yellow wires turn out to be the power, than I think the thinner white wire is the common wire which should go to the C slot in Sprite.

SEN are rains sensors which are not needed for Netro either because Netro gets the weather information from WiFi network.

Example 4:

You should connect the white wire(currently on RS) to one of the C slots in Sprite.

You do not need to connect the black wire(currently on C) and the brown wire(currently on RS). RS terminal is the rain sensor. Therefore, you do not need to connect these wires.



Example 5:

The white wire is the common wire which should be connected to one of the C slots in Netro. The power adapter wires are the 2 black wires on the left side.

RS terminal is the rain sensor. Therefore, you do not need to connect these wires.



Example 6:

The white wires is the common wires which should be connected to one of  the C slots in Netro. The power adapter wires are the two black wires on the left side.

The green one below is the ground wire which is not needed for Netro.

You do not need to connect the rain sensors because Netro get the weather forecast through WiFi.



Example 7:

You do not need to connect the blue one (remote). You can just leave it dangling but please use the tape to cover the metal head. The remote feature in Sprite is through the WiFi.

I am not sure about the red and white one. These are the two AV power wires. Normally there is only one wire for AC1 and one wire for AC2. In your case, it looks like the AC power is also sent to another device. The safest way to handle this is to keep this original connection. You might want to "noodle" the wires and insert them into the two "24 VAC" slots in Sprite. Please check out this connector for wire junctions:

https://www.amazon.com/Gardner-Bender-25-AWC-Assortment-Resealable/dp/B000F5TTE8





View: 7030   Comment: 25

Whisperer records only up to 10% even in pouring rain

Scot and Michelle Cowan
Updated at 2019-03-03 17:04:51 UTC 
Have two Whiperer sensors in container pots setting up for bare root treesin large fabric bag containers. Sensors have detected a moisture level of only up to 16%. This morning after and during a one inch rain the soil moisture is only reading 3% and 6%. Clearly something is wrong. 
View: 1292   Answer: 1

Solid white light can't connect to phone

Nathan Anderson
Updated at 2019-02-13 03:53:31 UTC 
I connected to the netro wih the app a few times no problem. Then it said failed to connect. The light is solid white no blinking. I have uplugged it reset it multiple times and deleted and reinstalled the app. Any help?
View: 1179   Answer: 1

Why is my sprite watering zones multiple times a day

Tim Cox
Updated at 2019-02-02 01:35:59 UTC 
Installed sprite after I got it for Christmas.  Today it started watering on its own for the first time and certain zones ran for almost 45 minutes and a couple zones watered more than one time in a day.  What the heck is going on????
View: 1208   Answer: 3

St. Augustine

Spencer Vaughn
Updated at 2019-01-10 03:15:53 UTC 
What’s the best way to fill in a bald corner of my yard with st Augustine. Every house in my neighborhood has a lush yard and so do I do for the most part. There isn’t a lot of foot traffic there. The only thing I can think of is that it’s at the top of my slopped yard (probably my the highest point) and maybe the water runs off to quickly. I don’t want to have to lay sod down if I don’t have too so I wanted to see if there were any other options. 
View: 1331   Answer: 2

Leak detection

Joshua Berk
Updated at 2019-01-03 15:27:07 UTC 
Topic: General
Rachio has a new leak detection device you can install on the pipe that talks to the controller letting it know if there's water flow that shouldn't be happening. Do you guys have plans to do anything like this? Would absolutely be interested in it!
View: 1155   Answer: 0

not watering after installation

Sangjin Lee
Updated at 2018-12-15 18:56:48 UTC 

I installed two Netro Sprites to replace the previous controllers. The installation itself went fine, and I was able to verify that the first one waters the zones fine.


However, the second one does not water any zones. All the status indicators are fine, I hear the water getting turned on, and everything but no watering. What could be wrong? The wiring seems pretty simple. One common wire, 4 zone wires, and the power. All the wires are securely in. What are the ways to troubleshoot this?


Thanks in advance!

View: 2065   Answer: 1