Hello!

1. How can I enable notifications (when watering, sensor moisture level…)?

2. Cannot set my Wunderground station ISANTA605.

Thanks!

Please advise how I can change the location. I am staying in Windhoek, Namibia.

I do not understand how many millimeters to set. I have microsprinklers of 4lt/h and 2lt/h. I thought to set to 4000ml/h but the max is 100ml/h.

How to calculate? I have a big terrace with 30 plants and various microsprinklers.

Thank you,

Vieri

Hi there.

Trying to add my fifth and sixth Whisperers to the App, but I keep getting the error:

"Unable to get your location. "Please enable the location service on your phone."

Location services are on and the permission is set for the Netro app.

The app says "getting location" when it starts, but when adding the Whisperer, still says it can't get the localation.

Have rebooted the phone twice. Turned location services off and on. Unset and reset localtion permissions for the app, but still no progress.

Do I need to wipe all the data from the app? Will this lose all my settings or are they backed up in the cloud.

Cheers.

Hi

I am struggling to set up the watering days

There isn’t an option for 4 / 3 / 4 rostered days which is are allocation here in Perth Australia

Please advise

TIA 👍

After 6 months of whispere’s exposed to sun, the protective layer of screen is started yo be deteriorated, losing the transparency property and protection to UV, meaning is catching up less sun.

Answer from Netro support after several exchanges had not been at the right level, despite that last topic was really well addressed.

“Thanks for your info and it should not affect the normal use of the sensor. Please let us know if you see any further issues during use.“

Check pictures and make your statement, but I am not convince about quality of manufacturing of the whispered elements.

David

A couple months ago, I got a new iPhone and automatically migrated all my content over from iCloud backup - including the Netro app. However, it seems like my watering schedules have all been lost or deleted. 

I have historical irrigation on zone “n” and I can get schedule data from the API if the zone is turn ON, but if I put this zone in unavailable, the API does not get the historical schedule data for this zone. I have to manually put available the zone, download from API, and then turn off this zone for get the whole data.

I think is not the expected behavior.

Jose

Hello ,

I have random manual run in the log some times few seconds sometimes few minutes 

I’m 100% sure it’s not manual, I.e. nobody manually activated watering 

I have noticed recently but if I got back to the history I see it’s going on for a while … 

How it be fixed ? 

Ilya 

I cannot connect to the Netro App on my Android phone anymore. Can you please check and let me know why it wont let me connect? I restarted trh device a few times now.

As following my message you asked for my delivering address I assumed that you were going to send me a new Whisperer.

As I have not received anything up to now any ad it is quite a long time should I take advantage of the offer you sent by mail for Black Friday and buy a new Whisperer.

Thanks

Hi there,

The Netro Account Order page only displays:

instead of the orders.

I have two orders in the system but cannot see the status of either of them.

Thanks

Ciao!

I just installed my new Netro Pixie, and I'm in the process of learning how to use it.

I tried the manual activation feature, however the app allways reply that irrigation will start after a (prolonged) period - in the range of 1 hour).

Why?

Is it possible somehow to get an immediate activation of the manual irrigation command?

Tx for your help

Ciao!

I just connected my new Netro Pixie set-up to my Alexa system.

While the irrigation command works, instead the stop irrigation does not.

I use the sentence "Alexa, chiedi a Netro Home di smettere l'annaffiata", but Alexa answers "Non lo so" (I don't know).

Does anybody know the working Italian command to stop irrigation?

Tx!

I have added a new whisper (gen 2 with usb) but it doesn't show up in the app. I have tried to reset it and add it again but i get an error saying it's already on my account.  What should I do next? Where can I see which devices are on my account? 

Salve, 

ho installato da qualche giorno il mio NETTO per irrigare le piante del giardino, e nonostante non fosse previsto nella pianificazione, è partita l'irrigazione spontaneamente senza sosta. Ho dovuto chiudere il tubo dell'acqua per fermarla. Cosa devo fare?

Hello,

I purchased a Netro sensor about one month ago at NetroEU shop through Amazon and got no news about my delivery. I remember it was also a bit complicated to get this Netro sensor the first time I ordered it due to taxes that significantly increased the price. 

If you have solution it would be great.

Thank you

Would it be possible for the Netro app to send notifications, for example when it waters, when it loses the Wi-Fi network, etc?

I have a pixie and whisperer 2 set up and working fine, but I am trying to add another whisperer 2 as a standalone sensor and keep getting an error message that I need to enable location services on my phone.

I have checked the location permissions and settings in my phone (android 13) and everything is fine. The address I am adding is exactly the same as what was entered for the pixie and other whisperer. 

I was able to successfully add the second sensor by entering an address in the USA which suggests it may be an issue in the app itself and since I am in Australia that isn't a permanent solution for me.

Has anyone encountered this issue or have a fix?

Thanks 

How do you find the sensor battery percentage on the netro app.