My controller light is attracting bugs at night.  Is there a way to disable the always on LED and just have it blink if there is a problem?  

I'm in the very fortunate position of having 2 homes - one in the UK and one in Spain. We've just had the garden reworked in the UK and I've been able to install an irrigation system controlled by a single Sprite controller. 

I'm very pleased with how this is working - and now want to upgrade the manual irrigation system we have in our Spanish house to a smart system. Can Netrohome / the (Android) app manage 2 different irrigation systems in 2 different locations (with 2 very different climates)?

Many thanks.

I have my controller in my garage here in the desert.  The transformer seems very hot to the touch.  Is this a problem??

Hello! We just changed out our router and have a new network name and password. We went to the app to change the network and each time the app crashes. Now we are offline and stuck. Please help!!

I recently ordered a second whisper and installed it the same way as the first one I received (which is still working fine)  It connects just fine and I can even change the color of the LED for a while.  But it reported only once to the app and that was it.  I have tried reconnecting it to WiFi, I even deleted it in the app and reinstalled it with no success.  After the initial connection it seems to just stop working.

I turned off all my zones, but my netro still stays is watering.  How do I get it to stop doing this?  I can't figure out what its watering either.

My Netro Smart Sprinkler Controller, WiFi, Weather aware, Remote access, 6 Zone, Compatible with Alexa disconnects CONSTANTLY from the app/network and I’m about to put back on our old school controller. Today it disconnected IN THE MIDDLE of watering the lawn while I was feeding/putting my baby down for a nap and it ended up watering for 28 mins, flooding my backyard. Ugh. 

Any tips on fixing this? I do not have intermittent internet or power issues. Is there a hardware update? Aside from this, I LOVE it - but this is kind of a deal killer for me. I plan to call customer service on Monday, but thought I’d check here for tips to see if I can fix it sooner. 

How to determine prior watering schedule?

Hi

Although the app tells me I’m on line my sprinklers will not activate. I’m not sure if there been a recent update, however had the same problem last year with firm wear. I’m based in the UK, so not sure if this makes a difference 

Please help

hi i have watering adjustment enabled based on water level on the whisperer. But is there a way to designate time for watering adjustment? Basically it comes on randomly when it senses that more moisture is needed but can be in the middle of the day when we're using the lawn. Regular watering times are already set to only do mornings and evenings...

Thanks,

Arthur

Dear sirs,

why you don't show the subsoil humidity in the app?

Please add in next revision. 

Thanks.

I had to turn off my water valve to my sprinkler system for a week (ending in a few days) and forgot to disable smart watering on my netro.  Netro thinks it did a complete watering last Saturday, and adjusted estimated soil moisture accordingly.  Netro isn't planning another watering for another 9-10 days.  However no watering last Saturday occurred.  

How best should I handle this?  Is there a way to delete past watering, which will lower soil estimated moisture, triggering a sooner watering than currently scheduled?  Or should I just do a manual long watering as soon as I can?

I have a google home device but I am not able to find the Netro App, and the commands

I can not change the time (number of minutes) for watering to happen. please help.

Two of the zones are 45 minutes and 60 minutes and they work.

How can I adjust the manual run time for all zones?  They all seem to be different (one is one minute).

I’ve 2 separate gardens, the first one has 2 zones and ( names: zone 1 and 2, they irrigate the left side and the right side of this garden) the second only one (Zone 3). I would like to connect zones one and two, to avoid, as it often happens, that zones one and two are watered on different days.  example: has watered zones 1 and 3 today, tomorrow it plans to water only zone 2. can someone help me?

Buonasera a tutti, 

Da questa mattina la centralina non mi chiude più la valvola della linea 1 dell’impianto... ho provato a fare reset ma niente continua con irrigazione!! 

Sono riuscito a sospendere irrigazione reimpostando da capo la centralina ma il problema e sulla linea 1 che non a trova più anche quando metto programma irrigazione.

Grazie mille 

It has been working for 3 weeks, but now it does not. 

I have checked all 7 zones. No wiring issues. Has proper voltage. 

It just won't come on. How do I get it to work again. This is a new unit. Sprinklers are all fine and had a tune up when the Sprite was installed. 

I have unplugged it and plugged it back in. I need help soon, I have new sod and many new plants in my yard and gardens. 

Greetings from Italy

this Monday I will receive my Netro Smart Irrigation controller and I have some concerns about the power supply.

On the YouTube video guide I saw there are 2 slots to put the power cables but I was only able to find a regular 24V power adapter with one single output.

Do I have to cut the power jack off and split the cables in order to put them in the controller?

thanks in advance for your help, can’t wait to become part of the Netro family!

this is the power adapter I ordered: Alimentatore 220 V – 24 V/1000mA https://www.amazon.it/dp/B00AWU8NUM/ref=cm_sw_r_cp_api_i_OBgjFbJ8Q41F1

this is the Netro device I ordered: Netro Sprinkler Smart Controller, WiFi, Meteo consapevoli, Accesso remoto, 12 Zone, w/o Adattatore di Alimentazione https://www.amazon.it/dp/B07DGT7ZK1/ref=cm_sw_r_cp_api_i_iCgjFbP0QZ4DH

I have a lawn that is irrigated by 2 zones. How does Sprite determine that these zones are watering the same lawn? It wasn’t clear when setting up zones to inform that the zones are related to the same lawn. 

 Or, does it not matter, since the parameters are the same (lawn species, soil type, slope, area/2, etc.)?