Feature request

Tony D.
Updated at 2019-09-12 20:32:30 UTC 

I wasn't able to find a way to read the IP address assigned to the Sprite and/or Whisperer could you consider adding a page in the app where you can read the value?

Thank you,

Tony

View: 23   Answer: 1

Reposting - No reply to commemt.

Kirk Davis
Updated at 2019-09-17 12:12:15 UTC 

Having a problem since upgrade of the app. Doesn't seem possible unless the main unit updated as well. Valves close within a few minutes of being activated by manual start, or programmed schedule. Have not test with smart watering disabled, but it happens on manual starts, so not sure that is even a variable. The Zone still shows as actively watering in the application. If you submit a stop  action by pressing the red square,then restart, via the sideways triangle, the zone will come back on again. However, it shortly shuts back off, while still showing the zone as being actively watered. This is happening across all four of my zones. Curiously, if you unplug the controller after the valve shuts off, but the app still shows it watering, wait a bit, and then plugit back int-the zone comes backon shortly after reboot.

Tested countless times, hasn't finished a cycle in a month. The zone stops sending the 24v signal causing the pump relay to snap shut and turn off the water supply, or perhaps the zone valve. Either way, appears to be a very odd defect. Do I need a replacement unit?  (BTW, I have all smart fumctioms disabled) 

View: 19   Answer: 1

Unit measurements

Homestead One
Updated at 2019-09-17 20:29:09 UTC 
Is there a chance to swap the measurement units to km/h? 
View: 13   Answer: 1

Power Transformer

DeanH
Updated at 2019-09-04 02:31:34 UTC 
I have my controller in my garage here in the desert.  The transformer seems very hot to the touch.  Is this a problem??
View: 50   Answer: 1

Changing networking

Scot and Michelle Cowan
Updated at 2019-06-09 13:51:42 UTC 

Hello! We just changed out our router and have a new network name and password. We went to the app to change the network and each time the app crashes. Now we are offline and stuck. Please help!!


View: 163   Answer: 1

New Whisper not reporting

Derrick Rose
Updated at 2019-09-04 17:11:14 UTC 
I recently ordered a second whisper and installed it the same way as the first one I received (which is still working fine)  It connects just fine and I can even change the color of the LED for a while.  But it reported only once to the app and that was it.  I have tried reconnecting it to WiFi, I even deleted it in the app and reinstalled it with no success.  After the initial connection it seems to just stop working.
View: 77   Answer: 1

Disconnecting Constantly

Kate Whelan
Updated at 2019-06-09 18:05:15 UTC 

My Netro Smart Sprinkler Controller, WiFi, Weather aware, Remote access, 6 Zone, Compatible with Alexa disconnects CONSTANTLY from the app/network and I’m about to put back on our old school controller. Today it disconnected IN THE MIDDLE of watering the lawn while I was feeding/putting my baby down for a nap and it ended up watering for 28 mins, flooding my backyard. Ugh. 


Any tips on fixing this? I do not have intermittent internet or power issues. Is there a hardware update? Aside from this, I LOVE it - but this is kind of a deal killer for me. I plan to call customer service on Monday, but thought I’d check here for tips to see if I can fix it sooner. 

View: 135   Answer: 0

How do I know how long a zone watered on its last schedule?

Ron White
Updated at 2019-09-04 16:44:17 UTC 
How to determine prior watering schedule?
View: 52   Answer: 1

Google Home

Alfonso Olias Sanz
Updated at 2019-06-10 13:34:00 UTC 

I have a google home device but I am not able to find the Netro App, and the commands


View: 194   Answer: 1

Manual run time screen

Rich Christenson
Updated at 2019-09-06 10:25:49 UTC 

How can I adjust the manual run time for all zones?  They all seem to be different (one is one minute).


View: 54   Answer: 1

One Lawn, 2 Zones

Matt O.
Updated at 2019-06-11 16:07:07 UTC 

I have a lawn that is irrigated by 2 zones. How does Sprite determine that these zones are watering the same lawn? It wasn’t clear when setting up zones to inform that the zones are related to the same lawn. 


 Or, does it not matter, since the parameters are the same (lawn species, soil type, slope, area/2, etc.)?

View: 153   Answer: 1

Windows 10 APP or web page

Emanuel Di Giusto
Updated at 2019-09-06 19:46:57 UTC 

Good product but there is not a windows 10 APP or the possiblity to setup by browser directly to IP address of netro. There is not web server inside.


View: 47   Answer: 1

Watering zones twice

hjelmstadp
Updated at 2019-06-12 16:50:59 UTC 
My smart schedule seems to be working very well and is adapting to weather, etc.  However on days where it waters it seems to be doing everything twice.  For example many days it runs through all my zones and then immediately runs through them all again, each zone the same amount of time as the first time through.  Is this a glitch?  Seems like 9-14 minutes two times over the course of a few hours is a lot to me.
View: 159   Answer: 1

Whisperer not working as expected

Tony D.
Updated at 2019-09-09 12:57:04 UTC 

I've been using my sprite with a Whisperer since a few months. The sprite works wonderfully but the whisperer has serious probloms. I get incorrect readings. Specifically my whisperer is stating 1% topsoil moisture level. Honestly this is impossible after a sprinkling succeded at 6:00 this morning. This misbehaving is going on since the first week. It works for the first day or two after resetting the whisperer but then it goes weird. On other occasions instead the topsoil moisture was stuck at 98% even after several days of not sprinling in full summer with temperatures over 35°. 

I have tried anything from resetting the whisperer to changing spot. At this point I'm led to think that the whisperer is broken.

Is anybody else having this strange behavior?

Do you have any other suggestion to solve this problem?


I have noticed that you are not giving due importance on support requests in this forum about whisperer problems. In my opinion you should put more effort into this.

https://netrohome.com/forum/posts/73/show_question

https://netrohome.com/forum/posts/132/show_question

https://netrohome.com/forum/posts/199/show_question

https://netrohome.com/forum/posts/289/show_question

https://netrohome.com/forum/posts/366/show_question

https://netrohome.com/forum/posts/392/show_question


Thank you

View: 74   Answer: 1

New app (Android)

Ken Jennings
Updated at 2018-06-08 16:39:10 UTC 

Not really a question but a shout-out about the changes to the app.  l found the wonderful new additions that the Netro team just made.  I suggest everyone check out the new additions.  I have tweked a couple of my zones and Very pleased.  Suggest everyone check it out!


View: 544   Answer: 1

Injector

richard.c.chapman@gmail.com
Updated at 2019-06-13 11:13:28 UTC 
Hi, I installed a sprite a couple of months ago and I'm a big fan. Any plans to develop a fertilizer/insecticide injector or can make recommendations for one?
View: 131   Answer: 0

Keeps watering after heavy rains!

Dan Orms
Updated at 2019-06-13 18:06:42 UTC 
The smart schedule has now watered twice after heavy rains this spring/summer. Any thoughts on what might be going on?
View: 162   Answer: 1

Great job Team!

robertj51
Updated at 2018-06-11 17:43:40 UTC 
Topic: General
This is a great product with a great application as well. Thanks to the team and the developers for working hard to make this right. This is fantastic!
View: 402   Answer: 0

Weather override

U Koul
Updated at 2018-06-15 17:39:02 UTC 
Smart watering disables my program as it thinks its going to rain, how do I override it - if the weather forecast doesnt pan out or we dont get enuf rain
View: 560   Answer: 3

Notification

Christophe Delanoy
Updated at 2019-06-14 06:44:13 UTC 

Hello , 

 Is there notifications available in the app ?

- starting watering

- watering report

That would be useful

Thanks

-Christophe Delanoy 

View: 136   Answer: 1