Where do I have to install the whisper sensor?

Paolo1968
Updated at 2021-05-11 09:46:31 UTC 

Hi

I have recently bought  a whisper sensor to complement my Netro watering system. I have a watering system in the garden, where Can I install the whisper in order to avoid it will be wet all days by the watering system? Do I have to put it outside of the garden? Thanks. Paul

View: 33   Answer: 2

To many watering with smart option

Adrian Nagy
Updated at 2021-05-02 06:10:18 UTC 

Dear Netro,


I jut set up your device (again; because it is spring here); but smart watering time look way to much. Why do I need to water my 100 Sqm grass 5 times 8min in a day?


Thank you for your help in advance , Adrián 


View: 62   Answer: 2

Latest software update

Sheryl New
Updated at 2021-05-02 21:59:11 UTC 
Is 2.5.3 the latest Netro Sprite software version?
View: 61   Answer: 2

Whats the difference between Forecast and Expectation

Julio Perez
Updated at 2021-05-09 16:43:52 UTC 
I was looking on the preference section and see that we can select one of this. By default come with expectation selected. Wich is better?
View: 20   Answer: 1

Update Firmware

Tognaz
Updated at 2021-05-10 12:35:23 UTC 
Hello everyone,

Checking with the Netro app, I see that my Sprite has firmware version 2.2.0, while I think I read in the forum that there is version 2.5.3.
How can I force the update?

Thanks
View: 27   Answer: 1

Pixie displays Soil Moisture reading without any sensor

Michael Host
Updated at 2021-05-11 03:07:21 UTC 
Hi.  My Pixie shows a Soil Moisture reading that changes over time, but it doesn’t have a Whisperer connected to it.  It seems to influence the watering frequency.  When I look at the watering schedule, it’s supposed to water every nine days, but instead it’s watering every three days.  Is this normal?  
View: 13   Answer: 1

Whisperer stop working

Gianluca De Virgilio
Updated at 2021-05-11 15:34:15 UTC 

After 3 weeks of working, my whisperer stop working. It didn’t connect to the Wi-Fi. It was off.

I try to switch on, without any effect. I tried to put it direct indet the Sun for more then one hour. It restart working. After one day inserire the Sun it stopper again to work. Now is raining, so I can’t do nothing.

Ideas?

View: 12   Answer: 1

Power Transformer

DeanH
Updated at 2019-09-04 02:31:34 UTC 
I have my controller in my garage here in the desert.  The transformer seems very hot to the touch.  Is this a problem??
View: 640   Answer: 1

Changing networking

Scot and Michelle Cowan
Updated at 2019-06-09 13:51:42 UTC 

Hello! We just changed out our router and have a new network name and password. We went to the app to change the network and each time the app crashes. Now we are offline and stuck. Please help!!


View: 692   Answer: 1

New Whisper not reporting

Derrick
Updated at 2019-09-04 17:11:14 UTC 
I recently ordered a second whisper and installed it the same way as the first one I received (which is still working fine)  It connects just fine and I can even change the color of the LED for a while.  But it reported only once to the app and that was it.  I have tried reconnecting it to WiFi, I even deleted it in the app and reinstalled it with no success.  After the initial connection it seems to just stop working.
View: 636   Answer: 1

Watering when zones are off

Ben Wojcik
Updated at 2020-05-02 13:07:30 UTC 
I turned off all my zones, but my netro still stays is watering.  How do I get it to stop doing this?  I can't figure out what its watering either.
View: 435   Answer: 1

Firmware update

Francesco Angelone
Updated at 2021-04-01 13:33:34 UTC 

Hi,

my firmware version is the 1.1.1

Please, can I have the last firmware vesion and the instructions for update my controller.

The serial number is E4956E4B6B05


Thank you

View: 115   Answer: 1

Disconnecting Constantly

Kate Whelan
Updated at 2019-06-09 18:05:15 UTC 

My Netro Smart Sprinkler Controller, WiFi, Weather aware, Remote access, 6 Zone, Compatible with Alexa disconnects CONSTANTLY from the app/network and I’m about to put back on our old school controller. Today it disconnected IN THE MIDDLE of watering the lawn while I was feeding/putting my baby down for a nap and it ended up watering for 28 mins, flooding my backyard. Ugh. 


Any tips on fixing this? I do not have intermittent internet or power issues. Is there a hardware update? Aside from this, I LOVE it - but this is kind of a deal killer for me. I plan to call customer service on Monday, but thought I’d check here for tips to see if I can fix it sooner. 

View: 638   Answer: 0

How do I know how long a zone watered on its last schedule?

Ron White
Updated at 2019-09-04 16:44:17 UTC 
How to determine prior watering schedule?
View: 607   Answer: 1

Sprinklers don’t work

Richard Mundy
Updated at 2020-05-02 18:59:26 UTC 

Hi

Although the app tells me I’m on line my sprinklers will not activate. I’m not sure if there been a recent update, however had the same problem last year with firm wear. I’m based in the UK, so not sure if this makes a difference 

Please help

View: 376   Answer: 1

Watering adjustment at specific time

Arthur
Updated at 2020-07-30 22:20:53 UTC 

hi i have watering adjustment enabled based on water level on the whisperer. But is there a way to designate time for watering adjustment? Basically it comes on randomly when it senses that more moisture is needed but can be in the middle of the day when we're using the lawn. Regular watering times are already set to only do mornings and evenings...


Thanks,


Arthur

View: 316   Answer: 1

Light flashing

lightnin
Updated at 2021-04-01 19:11:23 UTC 
Topic: General
Why is my light flashing on my Netro?
View: 84   Answer: 2

Subsoil humidity

Massimo Povolo
Updated at 2020-05-03 07:21:37 UTC 
Topic: General

Dear sirs,

why you don't show the subsoil humidity in the app?


Please add in next revision. 


Thanks.

View: 391   Answer: 1

Water turned off

Ken Laberteaux
Updated at 2020-07-31 01:08:39 UTC 

I had to turn off my water valve to my sprinkler system for a week (ending in a few days) and forgot to disable smart watering on my netro.  Netro thinks it did a complete watering last Saturday, and adjusted estimated soil moisture accordingly.  Netro isn't planning another watering for another 9-10 days.  However no watering last Saturday occurred.  


How best should I handle this?  Is there a way to delete past watering, which will lower soil estimated moisture, triggering a sooner watering than currently scheduled?  Or should I just do a manual long watering as soon as I can?



View: 345   Answer: 1

Google Home

Alfonso Olias Sanz
Updated at 2019-06-10 13:34:00 UTC 

I have a google home device but I am not able to find the Netro App, and the commands


View: 766   Answer: 1