Netro now supports Spanish, Italian, French and German for Amazon Alexa

Netro Inc
Updated at 2020-01-22 09:57:47 UTC 


Great news! We now support Spanish, Italian, French and German for Amazon Alexa voice control. Please find the new skill "NetroHome" in your Alexa app and link your Netro account.


In case you experience difficulties in using the NetroHome skill, please write to support@netrohome.com or contact us in the Netro app.


Thanks,

Netro Inc

View: 8943   Comment: 2

Light still blinking fast after pressing RST button

marcplesh
Updated at 2020-01-20 23:27:20 UTC 
Any suggestions? Thanks. Already unplugged from outlet for about 10 seconds and plugged back in. 
View: 18   Answer: 1

all zone at the same time

Sebastian Diaz
Updated at 2020-01-17 15:58:03 UTC 
Topic: General
hello, i have a netro Sprite and work on 3 zone, has con figúrate one at time, its posible configure to work with all zone at same times? 
View: 28   Answer: 1

Whisperer does not save through weeks and months

Christophe Benoit
Updated at 2020-01-16 07:05:52 UTC 
Topic: General

Hello,


I have got a whisperer sensor since 6 months. It gives me each day the expected figures (temp, humidity, ...) but I have got no figures in the week and month view. It looks like the figures are not kept along days, weeks and month. 


Please advice,


Christophe 

View: 36   Answer: 1

setting up sprite location service on cellphone not on ... but it is

Michael Pakalolo
Updated at 2020-01-12 16:51:03 UTC 
hi there, my sprite was working fine for 3 month , now i had no internet for 24 hours and sprite did not connect to the internet anymore . I restarted the router and then the sprite and still no internet connection but my router is fine and i have internet. So i reset the sprite and now it says i need to allow location service on my phone but it is on!!! it will not allow me to setup the sprite and i don't know what to do?
View: 37   Answer: 1

Put Sprite in "paused" mode in winter

Netro Support
Updated at 2019-12-25 01:46:14 UTC 

Put Sprite in "paused" mode in winter 


To put Sprite in "paused" mode in winter, you will have winterize your system. First you will have to blow out the sprinkler. You can look at this video to find some useful information. 

https://www.youtube.com/watch?v=s3YRbJYmvgA&t=99s


This video mentioned that you will have to turn on the sprinkler, so you can use the instant manual run feature in the home page to manually start watering for each zone to make sure all the water is out of system.


Then you should put Sprite in "paused" mode just in case some one (for example the kids) accidentally starts a manually run from the app. To put Sprite in "paused" mode, you can go to Settings->Controller->Enabled. 


View: 842   Comment: 0

Netro has updated max day regulation

Netro Support
Updated at 2019-12-25 01:46:02 UTC 

To the Netro Community,


Recently Netro has enabled the max day Restriction in Settings->Regulation for those cities which limit watering to one or two days per week. We are aware that many cities are under mandatory regulation and the penalty for violating the water regulations is large, therefore, we have enabled the max day regulation.

Users can go to Settings->Regulations to check and please feel free to report us if the regulation is incorrect.

For some local regulations, we are not quite sure if it is conservation plan or mandatory regulation. If the regulation is not needed, please write to us support@netrohome.com and we will check and update our regulation database accordingly.


Thanks,
Netro Support



View: 223   Comment: 0

Soil Types

Tim Foster
Updated at 2019-12-14 13:28:44 UTC 

The app asks me to define my soil type and gives me a small list to choose from. I'm no gardening expert by any means and so I'm not really sure I've got this right. I selected the most draining type based on nothing more that guesswork really. We're in Yucatán, México so the entire area is limestone rock, but this website (https://sites.google.com/site/soilsoftheyucatanpeninsula/soil-types) gives more detail about the soil types in Yucatán. All this has done though is confuse me more. 


Is there any reliable way that I can determine my soil type in Netro? The website says it's likely to be one (or a combination) of Gleysols, Histosols, Vertisols, Solonchaks, Leptosols, and Cambisols

View: 114   Answer: 1

Watering

Tim Foster
Updated at 2019-12-14 13:23:21 UTC 

I have my first period of rain coming up, so the smart schedule isn't planning on watering until Christmas Eve. Since getting the sensors working properly I've been very happy with the smart watering, but the rain predictions here tend to be a bit sketchy. As my system is saying it won't water because there is rain expected, does it automatically adjust itself and water if the predicted rain doesn't arrive?


Also, I have it set to not water if expected rain is 5mm. What is the difference in this context between expectation and forecast?

View: 85   Answer: 1

Introducing the Referral Program

Netro Support
Updated at 2019-12-10 03:02:22 UTC 

To the Netro community:


We are pleased to launch the Netro Referral Program. You can earn reward points when your friends become Netro customers!


1.Invite your friends to join Netro using your unique link


2.Your friends get a discount or reward points

Your friends enjoy 10% off their first orders or $10 credits toward their first subscriptions.


3.Get your reward points and repeat to earn more

You will earn reward points* equivalent in value to the discounts or credits given to your friends.




*Reward points: for every US dollar your friends spend on their first orders you will earn 10 points ($0.1). You will earn 1000 points ($10) for every friend who chooses to subscribe. There are 3 ways to redeem the reward points:


1. Use the reward points to purchase Netro products at netrohome.com (100 points = 1 US dollar)

2. Use the reward points to pay for your subscription fee at netrohome.com (100 points = 1 US dollar)

3. Withdraw the reward points to your PayPal account (200 points = 1 US dollar)

Your reward points will never expire.


You can check more info about Netro's Referral Program here https://netrohome.com/shop/refer


Netro Inc


View: 366   Answer: 1

Raining but still watering

Liaqat Khan
Updated at 2019-12-08 00:23:51 UTC 
Hi- it has been raining now for two weeks and it says moisture level 100% but still watering everyday?  
View: 104   Answer: 1

Neither whisperer is now working

Tim Foster
Updated at 2019-12-05 17:56:44 UTC 
I have two whisperers, one in zone 2 at the front and one in zone 4 at the back. We're in Mexico so it's ridiculously hot and sunny all the time. The unit at the back faces north west. The unit at the front faces north. Both units are now dead. Neither will reset or power up. 
View: 118   Answer: 1

Can't add new managers

Tim Foster
Updated at 2019-12-03 20:00:25 UTC 
I can't add my wife to the system. Her email is first name.surname@domain.co.uk but the app says "invalid email" when I try to add her.
View: 76   Answer: 1

Product request: leak detector

Joshua Berk
Updated at 2019-12-03 05:45:42 UTC 
Topic: General
I would love to see a leak detector we could install onto the water lines that could communicate the amount of water used and detect leaks. Like the one Rachio offers.
View: 87   Answer: 1

Wire Gauge

Brian Paternostro
Updated at 2019-12-02 15:14:19 UTC 

Replacing old Toro system,  all my wires from the zones are too thick to place into the system.  Do you have a wire gauge I can slim down the wires to make it work?



View: 97   Answer: 1

Whisperer settings

Manuel Roca
Updated at 2019-11-30 23:47:29 UTC 
Topic: General
I’m wondering how many whisperer units I need to have if I my garden has 8 zones. Do I have to get 1 per zone? 

Thanks
View: 83   Answer: 1

Works in Uruguay?

Sebastian Diaz
Updated at 2019-11-26 20:39:14 UTC 
Hello I bougth my first netro sprite but i can not find the country Uruguay and i the smart not work correctly, how i can resolve this issue?
View: 81   Answer: 1

Smart zone enabled

Steve Kalani
Updated at 2019-11-25 18:36:19 UTC 
So I have zones programmed to water at certain time on certain days... If I enable smart zone feature will it override the manual programmed setting or will the programmed settings still come on plus the smart zone feature.. Or do I have to remove /delete my programmed zones n just enable smart zone? 
View: 88   Answer: 1

Whisperer

Manuel Roca
Updated at 2019-11-22 17:20:29 UTC 
This is an easy question 
Can I buy whisperers from Spain? Is there any country restriction?

Thanks

View: 136   Answer: 2

Black Friday

John Mayer
Updated at 2019-11-22 10:40:22 UTC 
Topic: General
Hello Netro, will you have a black Friday offer? 
View: 121   Answer: 1