The same thing happens to me too. No irrigation today... 04/27/2025 Netro does not connect... it says it is watering in manual mode, then I go to check and nothing happens! No water comes out of any station, I tried to reset but to no avail. If I try the tester the irrigation starts but if I try with the manual it says it is watering but that is not true. I checked the Wi-Fi and it is fine.

I can’t connect to my irrigation controller through my desktop computer, or the Netro App.  Are you guys having server problems today 4/27/25?  

Hello, I use Google Home Assistance for all my appliances in my smart home.

Is there any way to connect my Netro Spark 16 to my Intelligent home control, or any else like SmartThings etc etc?

Eric

I  bought a new Pixie and I connects with my router, it does not connect to the internet. The suggestions in the directions do not solve the problem. Any suggestions?

Have a whisperer working fine.

As the battery of my second one could not be charged (even by cable) bought a new one.

The new whisperer is blinking white, the phone, the router and the new whisperer are within 3ft of each other.

Nothing happens on the appli, see only the existing whisperer not the new one.

What should I do ?

Some translations in the app for the Dutch language are a bit off. The wrong translation from English to Dutch is used.

For instance to save a setting in Dutch the word “sparen” is used. “sparen” in Dutch is used for instance to save money. The proper Dutch word to save a setting is “opslaan”

Another one is how “disabled” is translated. It currently says “gehandicapt” which is the Dutch word for disabled people. When a setting is disabled the proper Dutch word is “uitgeschakeld”, literally meaning off-switched

Kind regards,

Perry

My present whisperer has difficultly to charge even on sunny days and will soon need to replace it (my experience is that battery life is at most 2 years).

Unhappily it is apparently out of stock in all European sites I tried.

Ordering it from the US is much more costly due to fixed administrative cost of custom clearance added to custom duties and VAT.

When do you think you will re supply European sites ?

Thank you

Cómo puedo hacer que el programador riegue más de 60 minutos. Solo me permite 60 minutos por programa

Gracias Marcelo 

Assumption is that rain events need to prevent / skip watering.

I have one requirement that is the opposite where if it has rained more than 5mm, i want to use my watering system to pump water for about 15 minutes from my 100,000 litre water tank to a 12,000 litre holding tank that I use for gravity fed gardens. 

Is there a way?

I have tried to access my whisperer plants sensors, but they do not show up in the Netro app. What do I need to do to rectify this?

The door came off my spark 8 unit.  This made the electronics tape disengage from the base. How do I reattach that tape back into the slot.  I tried by hand but it seems impossible without detaching the motherboard and making more problems 

We are using your API example, where ABCDEFG is the device key.
Using this example, we're getting the following error returned: {"status":"ERROR","meta":{"time":"2025-01-23T10:15:30","tid":"1737627330_uXNP","version":"1.0","token_limit":2000,"token_remaining":1993,"last_active":"2025-01-23T10:15:30","token_reset":"2025-01-24T00:00:00"},"errors":[{"code":4,"message":"Invalid sensor","params":{}}]}, 

It is the same when we use the actual device keys for our Sprite and Whisperers 2.

Could you please help understanding why we're getting the error number 4 "invalid sensor"?

My Pixie Z1 has lost connection with hub. Have reset multiple times, just comes up with hub not detecting any deices. Have replaced batteries,

reset, with no luck. Is the unit faulty? Purchased on 6/6/23. Bought a Pixie 1 so have nothing to check Hub.Have reset that several times to.

Hi do you sell the smart solar powered netro wi fi tap timers direct,i need 20 thanks 

Trevor Pfeiffer

One of the sensors started giving humidities form 80 yo 30% from one hour to another. I changed the position of the sensor and restarted various times. Now the sensor measures 0% humidity. 

Now after 4 days the sensor is dead. Tried charging and still doesn't start or show any life.

Any ideas to solve this problem?

Regards. 

I have a Flume on my master water meter.

Is anyone familiar with any integration between Sprite/Spark and Flume?

Thinking of scenarios like:

If Flume water is already in use heavily (can be defined) then delay watering

Logic between Flume and either Metro to help with faulty valve / leak detection based on water (augmenting Spark's*)

If Flume detects water is shut off, don't run any Netro programs

* I read in Wency's reply at (https://netrohome.com/en/forum/posts/3479/show_question) that 

"The faulty valve detection relies on monitoring the voltage and current of the water valve's operational state. As for measuring the volume of water consumed, it's a consideration for future developments."

.

I live in Conroe, TX and I cannot get the manual operation to come on. I’m supposed to water every 2 weeks during the winter months if I have not had rain. No rain in over 2 weeks so I need to turn it on. I do not have anything programmed right now. Any suggestions?

Hi,

I have a Netro Pixie  and I was wondering if it's safe to leave it outside in the garden during the winter. The temperatures here in North of Italy can drop as low as -5°C (23°F).

Is it okay for the unit to handle these conditions, or would it be better to move it indoors to avoid any potential damage? In any case is not expected to perform any watering activity until Spring time.

Thanks in advance for your advice!

Hello,

I had to change my google password and now I lost all my datas from my last installation in my Netro system.

What can I do to find it again. Must I install everything new?

Who can help me?

Thank's

Konrad