Hi there, we've already provided a detailed response in your latest thread.Please check that post for the solution so we can keep the conversation in one place.

Best regards.

Dear customer,

If the app shows watering but no flow, please check if your Master Valve is correctly enabled in the app settings. Also, ensure the main water supply is on and drip filters aren't clogged.

Still no water? Email support@netrohome.com with your serial number.

Best regards,

Candice

Netro Inc.

Dear customer,

This usually happens due to a weak Wi-fi signal at the installation site. Even with a full battery, the Pixie needs a stable 2.4GHz connection.

Please check the signal strength in the Netro app or try moving your router closer. If it persists, contact us via support@netrohome.com.

Best regards,

Candice Wang

Netro Inc.