Hi there,

The symbol on the right is indeed the drag handle. To reorder your programs:

1. Tap Edit in the top corner.

2. Press and hold the handle icon (the horizontal lines) for about a second until it feels "selected."

3. Drag it up or down to the desired position.

The key is the brief hold before moving; a quick swipe often won't register. If it still doesn't respond, please ensure your app is updated or email us at support@netrohome.com.

Best regards,

Netro Support Team