Candice Wang
Updated at 2026-04-02 05:29:44 UTC
Hi there,
We apologize for the ongoing confusion. This discrepancy usually happens if the zone is not set to Smart Mode or if the Whisperer isn't correctly linked to that specific zone in the app.
Please double-check your Zone Settings to ensure Smart Watering is active. If you’ve already emailed the screenshots, our tech team is investigating and will update you shortly. If not, please send them to support@netrohome.com.

Best regards,
Candice Wang
Netro Inc.
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