Wency Pan
Updated at 2023-06-30 02:05:10 UTC
Dear customer,

Could you please check your battery socket to see if there is any corrosion or water sign? If possible please take a picture of pixie battery socket.
Please fully charge the battery with the USB charge port, until the battery shows the green light. When it is charging,  is it in red light?

Netro Support
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Douglas Ely
2023-07-01 12:06:35 UTC  
I have the same issue. Battery was charged using USB and light turned green. When I put it back into Pixie, it starts out white and then flashes red/green.