Hi

Netro light is off everything is connected but it is always off line. I have already changed cr1220 battery inside but light is off not i also have changed the trasnformer no working at all very sad

I have 2 new Pixie faucet timers.  One seems to be working just fine so far.  The other will not shut off the water.  They are both set to Advanced Smart watering but the one never shuts off the water even when it is not on a scheduled watering and it says it is online.  Do I possibly have something set wrong?  Or is it a faulty device?

I swapped out a Hunter ProC controller with a Netro Spark 16 zone controller  The zones all work fine, but the pressure is now too low   When I ran a valve test all of the zones were normal but I had an error message for the Master that says “open circuit”   Not sure what it means or how to resolve it   I checked the wiring connections and they seem fine. Has anyone else run into this ? Thanks 

Neil 

Hello I have 4 pixie devices.  Two are right next to each other.  One of these two keeps going off-line every couple of days.  Then i have to manually press the button on the device to bring it back on-line?  How do i fix this annoying issue?  Thanks. Sang

I have successfully installed the device and I start the manual watering on a chosen zone.

The LED changes from green to blue and everything seems ok, except that nothing else happens. No valve is activated and thus no irrigation. 

I have checked with a multimeter and none of the outputs gives the 24 VAC. But the device is correctly connected and seems to work fine. 

What can I do? 

Hi, my Netro goes offline every day/couple of days. Probably there is a disconnection of the Internet provider during the night.

Is there any possibility to program an automatic retry of wi-fy connection in the Netro?

Waiting your kind reply

Regards

Carlo 

Why does my spark smart controller skips smart schedules. I don't have any restrictions. 

I have historical irrigation on zone “n” and I can get schedule data from the API if the zone is turn ON, but if I put this zone in unavailable, the API does not get the historical schedule data for this zone. I have to manually put available the zone, download from API, and then turn off this zone for get the whole data.

I think is not the expected behavior.

Jose

Hi all!

I have a “Netro Sprinkler WIFI Smart Controller” and when  sometime i have a problem with internet connection provider and  after the connection return up the controller still disconnect until i power-off and power-on the controller.

The led on controller blinking and the app show a off-line message.

 

Why Netro doesn’t automaticaly retry the connection ?

All other ethernet and wifi device automaticaly reconnect  after the connection return up.  It’s possibile configure Netro Controller to retry the wifi connection ot it’s a contoller bugs ?

 

 

Netro App vesion: 3.1.0

Netro controller hw ver.: 1.2

Netro controller firmware ver:  1.1.1

 

Thanks in advance.

Gianluca

 

All the zone were off in the application but in the device the zone 5 opened the passage of current to the valve remaining opened 

What should my unit light show if it is properly connected?   And where can I find an online owners manual for this product?

Vincent Devlahovich

Hi!

Tonight at 2.30 my netro start to watering. I had to stop it starting a manual program and stop it because in the app there was no watering sign.

Then I put a restriction for 3 days and around noon netro starts to watering again. There was a lost wifi signal for a minute cause by a voltage drop. 

Is it normal?

Thank you 

Hi, I had a Sprite working OK but I needed to move it to another location and WIFI network. I assumed starting from scratch was the easiest method and deleted the controller on the App but now I cant get it back into host mode (<1sec press of reset button) or factory reset it (6-8 sec)....The LED flashes about once every 6 secs or so not every second, no matter what I do. 

So I never see the Netro_IRC wifi network ....

How do I fix this ?

-A

We had enabled Smart Watering. It was watering each zone twice, for a very long time - totalling up to 2 hours nearly daily, unless it was raining. I know the standard comment from Netro CS is that it's better to water deeply and less frequently, but this was watering every day...2 hours a day. It's too much. I disabled smart watering, and created my own program, but it 1) doesn't show up in the calendar/schedule and 2) the home page says "Next run not scheduled". How do I enable my custom program to run? Is there some small enable/disable button somewhere I need to use? Do I need to clear everything and start from scratch? We'd love a nice green lawn, but can't water for 2 hours every day (on just a small front yard!). 

Also, it'd be nice if there was a way to talk to a technician. Thank you.

Hi

I have been using this Netro Pixie for one and half month. It is actually my second Pixie. The first one arrived broken as the valve was not opening properly for watering, I could hear a "hiisss" sound like air spraying.

The second pixie arrived and I have used it for one and half month, very reliable and I love the fact that it has the photovoltaic cell.

Yet, yesterday I uninstalled it as I do not need it anymore till next spring and... in spite of opening the valve and turning it upside down to empty it, I could still hear noice of water inside the device. I opened the battery compartment and... there was water inside... lots of water... actually as soon as I turned it upside down and shaken it, it went for a reboot.

How is it possible that there was water inside??? I have been using watering timers for fifteen years from brands like Gardenia and never ever had this issue. Isn't it supposed to be a sealed device?

I am sure it won't work next spring...

Anybody else has had this issue?

Thanks

Can someone tell me what the clock time zone is. 

I see that my sprinklers keep repeating the watering cycling through the zones. I have ser it for manual run. However, once started I cannot stop it from cycling. So I have keep the system disabled and enable only when the watering is to be done. I also have to keep watching to shut it down when the last zone is done.

I do not see any setting that could cause this behavior.

En el Spark aparece la zona de riego (05) y en el tiempo aparece (E2) y la zona no riega, ¿me pueden indicar que signfica la E2?. Gracias

Buenos días desde España

Hay alguna solución para esto?

Mil gracias 

I am having issues with my zones running when they aren't scheduled to and I can't shut them off. The runs are not showing in the app either. I unplugged Zone 1 from the controller (currently the zone that is running unscheduled) and it didn't shut it off. What do I do?