Hello,

why I can not see my currency (Euro) in the earning tab of the app?

Thank you 

I bought two whisperers in May this year. The one that got less sun has has depleted its batteries to 0 and will not recharge in clear (albeit Autumn) skies - it it defective? It doesn't even appear to want to charge.

Thanks

I wanted to do a blowout for the winter . It was rainy today and i manually put the zone on . No water was coming out , the heads did not pop out , but the timer was counting down . Is this because it was raining ? How do i override that 

Erreur 4847 ? C'est quoi

The app interface just changed and I can’t see how to do a manual zone start. The play icon isn’t there. 

La nuova interfaccia fa pena!!!

Per agire in manuale ci ho messo 10 minuti X capirete dove l’avevano messo!!!

È molto meno intuitiva, poi che mi facciano vedere la foto delle piante non importa!!! Manco posso mettere le mie!! 

The home page does not show the usual info

- no info from whisperer which is working (blue light)

- no info from the controller which is also  working (solid green light)

Deleted the App and installed it again

Nothing changed

Hello.

I can’t see the manual run option any longer since the app seems to have updated.  Where has it gone please?

Should I stop irrigation during Winter? Or let the smart irrigation decide.

I use my on a Bonsai tree inside , how can I recharge the battery, I’ve placed it facing a light bulb and tried to charge by placing it outside for a afternoon but it still says 0% battery 

I can't connect to Google

I am trying to set water restrictions. My watering days are Tuesday Thursday and Saturday before 6:00 a.m. or after 6:00 p.m. I set up watery restriction on the app but it is not working correctly because right now it's set to water on Fridays and I don't know what I'm doing wrong

Do the netro tells me my my sprinkle head is broken

Dear Netro users,

We are experiencing technical issues with Google Home/Assistant and iOS notifications due to a recent server update. Currently these services are unavailable. All other features in the Netro app and website are working normally.

Our R&D team is working on the solutions with priority and hopefully they will back online in a few days. We apologize for the inconvenience.

Thanks,

Netro Inc

i have google home assistant and have linked the netro sprite. No problem on this for the past few months but today I  noticed that when I ask google to talk to netro home, google assistant would not respond and say netro home is no longer available.

I tried to re link netro on my google assistant and is able to do so without issues, yet during the command, I still get the same error that netro home is no longer available.

Any advice.

thank you.

Hi, my Netro Smart Plant sensor has stopped working. I’ve tried a hard reset for 8 seconds but no LEDs come on.

My Netro Whisperer is starting to give what seems like random moisture reads. It does from 49 to as high as 85 and saying moisture level increased when nothing was watered.

Under the tab which has the history of moisture that can be sorted by today, week, month - please make the today tab the same as the week and month tab. It is much easier to see and more useful to see if the data is laid out from left to right in a line graph, rather than in two different circles for AM and PM - you have to switch back and forth which isn't ideal, and it's harder to see when the moisture drops are happening.

I have the Pixie set up and working and showing in the Netro App. When I go to link Netro to Google Home the error message I get is no devices were found in your Netro account. The Pixie is definitely in my account.

Any help appreciated.

Thank You,

Steve 

I have a Whisperer that the battery runs down on, even when placing it in good sunshine. I can place it under a lightbulb a couple inches away for a couple of days and it charges up. But after placing back in th yard it goes down again. This is after placing it right next to another Whisperer that charges just fine. Have tried deleting and reinstalling. Is there something else I should try?