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Internet connection problems

danadcock
Updated at 2019-08-20 14:07:11 UTC 
Topic: General
I have had a lot of trouble with losing netro's connection with internet. My old router failed so I replaced it with an expensive mesh wifi system which provides wonderful service to everything I have tried to connect except my Netro! I have now discovered that it will not work with anything but 2.4 GHz wifi. The new wifi does not provide 2.4 connection. Is there a workaround for this? Or do I have to throw out my new state-of-the-art $400 5 GHz wifi to get my somewhat obsolete $100 Netro to work?
View: 1980   Answer: 2

Why water twice a day?

Ron White
Updated at 2019-08-19 19:05:12 UTC 
My 2nd watering cycle on even numbered days is during the highest heat of the day and it’s burning my shrubs in zone 4.  Why not once a day in evening hours for good soaking?
View: 1762   Answer: 2

Drain

Moe
Updated at 2019-08-17 23:31:13 UTC 

Hi. 

We r in Toronto canada and we have extremely cold winter , every year we are asking expert to come and drain the water from the system. I would like to know can i do same with running cycle or still i have to ask expert to come and drain the system?

View: 1772   Answer: 1

Feature Request: API

cjmulk2
Updated at 2019-08-17 03:18:34 UTC 
Would it be possible to publish your API? I (and I'm guessing many others) would like to be able to integrate Netro into tools like Home Assistant
View: 1914   Answer: 3

Rainfall correction

cjmulk2
Updated at 2019-08-17 03:15:16 UTC 
Topic: General
Feature request: On the discover screen, please allow rainfall correction further back than yesterday and allow setting the correct rainfall amount to zero. (Lowest it goes currently is 0.1). 
View: 1625   Answer: 1

Alexa skill

Tony D.
Updated at 2019-08-16 23:42:33 UTC 

Hi,

I have searched the Netro skill in the Italian Amazon market but wasn’t able to find it.

What do I need to search for?

Thank you

View: 1700   Answer: 1

Zones Shut Off But Show Running in App

Kirk Davis
Updated at 2019-08-16 02:54:33 UTC 

Having a problem since upgrade of the app. Doesn't seem possible unless the main unit updated as well. Valves close within a few minutes of being activated by manual start, or programmed schedule. Have not test with smart watering disabled, but it happens on manual starts, so not sure that is even a variable. The Zone still shows as actively watering in the application. If you submit a stop  action by pressing the red square,then restart, via the sideways triangle, the zone will come back on again. However, it shortly shuts back off, while still showing the zone as being actively watered. This is happening across all four of my zones. Curiously, if you unplug the controller after the valve shuts off, but the app still shows it watering, wait a bit, and then plugit back int-the zone comes backon shortly after reboot.


View: 1827   Answer: 1

Whisperers firmware update

Alfonso Olias Sanz
Updated at 2019-08-15 16:25:53 UTC 
Topic: General
When is it going to be released?
View: 1683   Answer: 0

Zones run at the same time

Rich Christenson
Updated at 2019-08-15 11:05:09 UTC 

When I started running a scheduled daily program in conjunction with smart watering selected, for some reason zones will run at the same time.

Am I doing something wrong?  I have a one minute delay in my zones and when I didn’t have the program running the zones would run independently.


When I open the app while the two zones are running, it only displays one zone running.  I’m super confused.

View: 1907   Answer: 3

Removing plant sensor

Alessia
Updated at 2019-08-14 20:41:19 UTC 
Topic: General

Hello, how can i remove the plant sensor which i added for error?

View: 1645   Answer: 1

One day restriction

Lou Infeld
Updated at 2019-08-12 21:49:14 UTC 
My street is being paved one day next week.  I was told not to water my front lawn on that date.  The closest thing that the Netro app can do is restrict watering every day starting on that date.  There doesn’t seem to be a way of not watering on a specific date.
View: 1653   Answer: 1

Unexpected smart schedule

Tony D.
Updated at 2019-08-12 09:35:56 UTC 

Hi,

I set up a sprite connected to a whisperer. In the smart scheduling I see that my two zones would be watered in the following way the next day:

- zone 1: 6:00 16 min.

- zone 2: 6:17 15 min.

- zone 1: 6:46 16 min.

- zone 2: 7:02: 15 min.

I have 1 minute delay between each watering.

What I see the next morning is only the first two waterings made but not the second. Specifically:

- zone 1: 6:00 16 min.

- zone 2: 6:17 15 min.

I'm worried that my lawn is missing water since these days we are having the hottest days of summer (41 Celsius).

My whisperer now (11:23 AM august 12th) reads 0 lux, 23 C, 89% topsoil and 72% subsoil for zone 1 and 70% for zone 2. The whisperer is connected both to zone 1 and zone 2 so I don't know why I get different subsoil readings.

Immediately below I see "Moisture" "All day" both for zone 1 and zone 2. Could you please explain this behavior?

It would be nice if you could provide a blog post with all combinations of possibilities and related meanings.

UPDATE

In the web application I have found "User" in the restriction column searching. In the iOS app the only restriction I found to be activated could be the "Moisture to skip watering" in the watering adjustment for the whisperer sensor which is set to 80%.


Thank you in advance,

Tony  

View: 1817   Answer: 1

Update application

Anyhony Harwood
Updated at 2019-08-11 11:58:55 UTC 
How do you update application already installed
View: 1654   Answer: 1

Spanish translation

Juan P
Updated at 2019-08-10 21:48:16 UTC 

Hi

I bought a netro Sprite controller and have been using the app for a couple of weeks now. I find the Spanish translation quite bad. Looks like a direct Google translation. 

I can help you in the translation if you want. Feel free to ask me for help if you want.


I would also love to be able to integrate netro with Google home. Currently I can't find it in my Google home app because of the lack of Spanish translation. I can help you with that if you want.


Apart from the Spanish translation problems, I think you have a great app and devices. Congratulations!

View: 1909   Answer: 3

Zip code

Homestead One
Updated at 2019-08-10 11:09:29 UTC 
Hi, how do I change the zip code from my netro app? Thank you
View: 1656   Answer: 0

Suport MQTT? Suport REST API?

Sergio Albarran Rebull
Updated at 2019-08-09 14:25:13 UTC 


I'm thinking of buying Netro Sprite, but I have some questions ...

Suport MQTT? 

Suport REST API?

any plans to integrate with Home Assistant?


Thanks in advance...

View: 2073   Answer: 5

Netro on Apple Watch

Netro Support
Updated at 2019-08-07 06:39:26 UTC 

To the Netro community:


We recently have launched an update for the Netro app on App Store. In the newest iOS version (2.3.0) of the app, Apple Watch is now supported.

In the watch app, users will be able to check the status of the device, the weather data, zone status and view watering schedules in the next 7 days.



Please feel free to explore other new and exciting features that we just added (also available on Android) : 

1.Support Weather Underground PWS

(Settings->Controller->Weather Provider)


2.Rainfall adjustment

(Please go to the Discover page and tap the "+" button on the upper right corner,  select "Correct Rainfall")


3.Enable plant sensors to monitor multiple zones

( Settings->Sensors, select a sensor, go to Zones and select the zones you would like to monitor)

Regards,

Netro Support




View: 44928   Comment: 15

Plant Sensors Monitoring Multiple Zones

Netro Support
Updated at 2019-08-07 06:39:15 UTC 

To the Netro community:


We recently have launched an update for the Netro app on App Store and Google Play. In the newest version of the app, we allow one sensor to monitor up to 3 zones but the user needs to make sure the zones have similar environmental conditions.


Please upgrade your app to the newest version and go to Settings->Sensors, select a sensor, go to Zones and select the zones you would like to monitor.

            

            

After saving the changes, you can go to the Home page and check the topsoil moisture level of your zones reported by sensor.


Please feel free to explore other new and exciting features that we just added : 

1.Support Apple Watch

(only available for iOS )


2.Support Weather Underground PWS

(Settings->Controller->Weather Provider)


3.Rainfall adjustment

(Please go to the Discover page and tap the "+" button on the upper right corner,  select "Correct Rainfall")


Regards,

Netro Support




View: 2699   Comment: 3

Runs for 9 hours at a time

Cindy Luvender
Updated at 2019-08-07 00:27:20 UTC 
I have smart watering enabled with a preference for watering times between 1 and 7.  The schedule shows the system is running from 1 - 10 am and then again starting at 6:00 pm - 9:36.  How do I get this adjusted? My water bill was the highest it has ever been!
View: 1690   Answer: 1

Smart Watering advanced watering times

itsthesun
Updated at 2019-08-06 20:42:23 UTC 

Hey I'm all setup and running with my sprite and things are great!


My issue is that the advanced smart waters is choosing times that are early in the morning when I shower and its reducing the water pressure for me and I'm sure the heads have less pressure coming out since I am using water too. 


Is there anyway without going to basic scheduling and making my own programs that I can edit the times in the morning it waters?

View: 1721   Answer: 1