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My sprite system battery

jeffrey fischer
Updated at 2024-02-18 16:39:36 UTC 

My netro app give me a Notification "Device thirst quencher Low Battery"  

I took the device apart and can see, what looks like, a small battery on the circuit board.  Does this need to be replaced?  And if so, where do I purchase a new one?


View: 39   Answer: 1

Spark showing error 1 on all solenoids

Mick Faulks
Updated at 2024-02-01 00:40:26 UTC 
My Spark has stopped watering and is showing error 1 short circuit on every solenoid. I have tested each solenoid individually and they all operate disconnected from the spark. After multiple hard resets it started working correctly for a short time now it is saying all the solenoids are open circuit. I have tested all the solenoids and they are working perfectly.
View: 144   Answer: 2

Clicking off before scheduled time

paul hewitt
Updated at 2023-11-24 01:07:07 UTC 
Hi

This morning my retic was coming on the usual schedule but I noticed that it seemed to only be on for a few minutes instead of the set 30 mins.

The system said it was watering but it had turned off. I set a station manually for 10 minutes and after approx 4.5 mins it clicked off at the controller but the app said it was still running. I tried another station and it has the same issue ie it is set to run for 30 mins but clicks off after 4.5 mins but the app says it is still watering. I then waited for the next scheduled station to turn on at 8.50am and it clicked on as usual but after approx 5 mins it clicked off but app said it is still running.

I reinstalled the app and that didn't work so then did a hard reset but I still have the same problem.

I can't figure out why the controller is clicking off but the app says it is still watering.

Any ideas?

Regards

Paul
View: 405   Answer: 1

Zone failure to run

Homestead One
Updated at 2023-10-09 08:30:37 UTC 

Hi, I have one out of 4 zones who won't start watering. I have changed the valve and the problem still persist. I have checked the connections and the cables, all looks good. There is voltage. 

Any ideea? 

Thank you 

View: 449   Answer: 1

Zone Failure

Ben Pittarelli
Updated at 2023-10-03 12:31:07 UTC 
I have the Sprite 12 controller with zone 3 failing to work after 10 months.  Traced error to low voltage on controller. Anyone else having zone failures caused by controller?  

Moved wire to unused zone 12 and sprinklers engage as they should.
View: 429   Answer: 1

Whisperer 2 "serial already in used" issue

pridebowl33
Updated at 2023-09-29 16:07:36 UTC 

Hello, 


I have been trying to add back one of my Whisperer 2 sensor and got a message saying that the serial has been already in used. Not sure what to do at this point. I was wondering if someone had encountered the same issue and if there is a solution to fix it.


Thanks

Kevin

View: 444   Answer: 1

Unrequested watering cycle

Claudio Polacco
Updated at 2023-09-23 07:00:27 UTC 

Hello everybody, maybe someone can help. 

This morning I found the irrigation system on, watering the garden, with no schedule active. More, the master enable/disable switch on the app homepage was set to off.

I'm using manual zone scheduling, not smart watering.

The controller is a Netro Sprite 6 zones, Wifi was on and fully functional. 

Any ideas? Thanks.

Claudio


View: 445   Answer: 1

Zones water at for a small amount of time.

Jacob Matheny
Updated at 2023-09-01 13:44:37 UTC 
I’m currently using my Netro spark 16 to water a 1 1/2 acre field of grass. There are a couple zones that are repeatedly watering for just a few seconds or a couple minutes when they are supposed to be watering for 6 to 10 minutes. It is causing a very big issue in the field. There are a large bare spots that are directly around the problematic zones. Is there any fix to this? I need answers ASAP.
View: 361   Answer: 1

PIXIE-1 Low pressure IN - gravity irrigation systems don't Work

Leandro
Updated at 2023-08-31 10:48:12 UTC 
HI Support Team and All,

I purchased the smart valve (PIXIE-1)  and the sensor (WHISPERER-2) for my vegetable garden, but unfortunately the pixie-1 releases a few drops of water when it is in irrigation mode, my watering system is ecological, I collect rainwater, 

because the pixie-1 does not it passes water with little pressure, the pressure is low but sufficient for irrigation.

This wasn't written anywhere.

Is it possible to configure the valve to use it with low pressure?
thank you all

Leandro

View: 369   Answer: 2

Whisperer sensor already in account error

Scott Yates
Updated at 2023-08-29 12:38:49 UTC 
I had previously installed a Whisperer sensor and then removed it from the app.  I factory reset the Whisperer 3x successfully.  When I try to re-install it again, I go through the setup process and at the end, I receive a "Sensor xxxx already in your account".  I have gone to the app and website to see if the sensor is listed but it is not.  Any suggestions on how to fix this issue would be sincerely appreciated.
View: 387   Answer: 1

Pixie

Charles Schatz
Updated at 2023-08-12 15:53:10 UTC 
How do I synch my pixie without having to wait for the scheduled time?
View: 356   Answer: 1

Netro Sprite 6 valve won’t stop

Alberto Casu
Updated at 2023-07-29 19:25:45 UTC 

I just replaced my sprinkler controller with a new Netro Sprite 6.

Using both a programmed or a manual start, all valves don’t stop unless I remove power to the Sprite.

During a program, where I planned the zones to run sequentially, the zones activate one after the other without stopping and causing the zones to loose pressure and be unable to complete.


On the FAQ, it says to remove power to stop the zone, which actually stop all the watering, but this it totally unusable to me.

I am using the European version with the provided power supplier. I am based in Italy.



Can you please help?

Thank you!

View: 402   Answer: 1

Netro - Stopped Working and won’t power up

John Loethen
Updated at 2023-07-25 14:04:38 UTC 

Been a Netro customer for a while and pretty handy. I have three different Netro controllers and my oldest one just stopped working and won’t power up… I have verified the power at the outlet and have changed out the power supply with another 24v power supply that I know works. Still the controller will not power up. 


Let me know if anyone else has suggestions. 


Thanks!


John in Lincoln, NE



View: 435   Answer: 1

Pixie app shows checkmark for successful scheduled watering but valve didn't open and no watering took place

misterhoff
Updated at 2023-07-25 03:11:25 UTC 

My Pixie has been intermittent with meeting its watering schedules. I have a reliable wifi router and strong cellular service.

-Some days the app shows checkmark to confirm watering and yet no actual watering took place.

-Other times the app shows the yellow triangle with Exclamation mark and sometimes actual watering took place and other times it didn't water at all.

-On some occasions the actual watering starts a minute late and finishes on time.

View: 354   Answer: 0

Controller will not operate valves

Kyle Giacomini
Updated at 2023-07-24 00:54:03 UTC 
I cannot get the controller to turn on any valves. I have a netro spark 16 and I can't get the controller to open any valves. Programs, manual runs or manualy at the controller itself. Please advise. Do I need to reset or reboot something? Or is it a server related error. 
View: 399   Answer: 1

Can't reconnect wifi

Yuriy Andamasov
Updated at 2023-07-05 21:14:40 UTC 

sprite-6 went offline

impossible to reconnect to wifi

never pass step 5 

sprite-6 blinking all the time

worked just fine almost year


View: 554   Answer: 1

Battery LED Blinking

E B
Updated at 2023-06-29 15:33:28 UTC 
The battery LED on my Netro Pixie-1 is blinking between red and green. After charging it for a time, it stays in this state, and the Pixie will not turn on. I assume that this is cause the battery cell is shot. Can anyone confirm this? If so, can someone point me into a direction to repair? 
View: 519   Answer: 1

Connection issue

Federica Musmanno
Updated at 2023-06-27 12:16:35 UTC 

Hello,

My netro is not connecting today, it is offline, is there any system update?

View: 533   Answer: 1

Cella fotovoltaica non funziona

Massimo Oldrini
Updated at 2023-06-20 07:57:16 UTC 

Buongiorno,

da circa un mesa la cella fotovoltaica non ricarica la batteria che piano paino si è scaricata e l’ho dovuta ricaricare con il cavo usb.

L’apparato va sostituito?

Acquisto 20/03/2023 con Amazon.

View: 552   Answer: 2

Whisperer sensor

Carolyn Seyfried
Updated at 2023-06-10 17:39:10 UTC 
Why doesn't sensor moisture percent change after watering grass
View: 592   Answer: 1