Have to reboot Sprite every day.

jpmeyer81
Updated at 2019-05-19 15:04:11 UTC 

My Netro worked perfectly last season.  I left it plugged in through the winter and disabled the zones.  At some point during the winter, the light started blinking, and I didn’t worry about it until last week when I went to reactivate the zones.  The app indicated the sprite was offline, so I rebooted and it came back online with a solid light.  System worked with no issues.

The next day, the light was flashing again and app indicated offline.  This time I pressed the rest button and rejoined the network.  Again, worked for a day.  The next day, same problem - this time I rebooted my router.  Again it worked, but offline again the next day.  Don’t understand why it keeps losing connection this year.

View: 40   Answer: 1

Is there a way to just set a test run of 1 minute per station?

Roianne Cox
Updated at 2019-05-19 13:52:50 UTC 
When trouble shooting it would be nice to have a test run button so you could just run all the stations one minute. You can manually run each station but you have to do it for each station which is a pain. I have someone working on my system and I have to run it for them and stand there to run each station.
View: 9   Answer: 0

Zone won’t turn on when manually turn it on

Dennis N
Updated at 2019-05-18 17:52:30 UTC 
Hello I’m having an issue when I try to manually turn on a zone it doesn’t go on. It always worked and started doing this. I trying restarting the whole thing and when I turned the zone on by the Solonid the zone comes on fine. Any idea? 
View: 31   Answer: 1

Sprite seems to open valve then fails to deliver water to the system

David Claridge
Updated at 2019-05-18 13:21:53 UTC 

I have had my Sprite installed for a couple of weeks and all seemed well, but looking at my garden I realized it was not watering. When I turn it on manually I can hear a short buzz and water entering the valve, but there is no flow. I can open the valve manually and water then flows. I have reverted the valve to the old timer and it then opens the valve, so I don't think the problem lies there. 

I have the black wire on the valve connected to the common terminal, which was how it was set up on the old timer. I cannot figure out what the the problem is. 

I am an international user with a non-Netro PSU, but it seems to as specified: 24VAC 850mA Adapter AC-AC 100V-240V to 24VAC Power Supply Adapter UK PLUG

Can anyone help me overcome this problem with what otherwise seems to be an excellent system?

View: 31   Answer: 1

Sprinklers still running but not showing on in app

John Locke
Updated at 2019-05-05 14:16:12 UTC 
Anyone know why my Sprinklers are still on even though it shows they’re not running in the app? 
View: 86   Answer: 1

Whisper to standalone zone - Error

John Mac
Updated at 2019-04-22 23:42:30 UTC 

Hello!  I just got a whisper and wanted to add it to a stand-alone zone but keep getting the following error: Error no info about this zip code in our DB. Any thoughts?  I can add it to one of my other zones?  


Thanks. 

View: 74   Answer: 1

Solid white light can't connect to phone

Nathan Anderson
Updated at 2019-02-13 03:53:31 UTC 
I connected to the netro wih the app a few times no problem. Then it said failed to connect. The light is solid white no blinking. I have uplugged it reset it multiple times and deleted and reinstalled the app. Any help?
View: 115   Answer: 1

Why is my sprite watering zones multiple times a day

Tim Cox
Updated at 2019-02-02 01:35:59 UTC 
Installed sprite after I got it for Christmas.  Today it started watering on its own for the first time and certain zones ran for almost 45 minutes and a couple zones watered more than one time in a day.  What the heck is going on????
View: 182   Answer: 3

not watering after installation

Sangjin Lee
Updated at 2018-12-15 18:56:48 UTC 

I installed two Netro Sprites to replace the previous controllers. The installation itself went fine, and I was able to verify that the first one waters the zones fine.


However, the second one does not water any zones. All the status indicators are fine, I hear the water getting turned on, and everything but no watering. What could be wrong? The wiring seems pretty simple. One common wire, 4 zone wires, and the power. All the wires are securely in. What are the ways to troubleshoot this?


Thanks in advance!

View: 247   Answer: 1

Water pump shutting off

Ryan Cochran
Updated at 2018-11-26 02:32:24 UTC 
My water turns on then about a minute into the cycle it will suddenly shut down. The app says it is still going but water is not coming out of the sprinklers. Help  
View: 147   Answer: 1

Controller

Phil Samson
Updated at 2018-10-12 18:41:33 UTC 
My controller shows that it’s online but the app is saying I’m offline. How do I correct this?
View: 158   Answer: 0

Sprite not running zones after power outage

Rob Platko
Updated at 2018-09-08 17:28:57 UTC 
Hi, my Sprite does not run any program on any zone following a power outage.  The zones are scheduled, I can see them in the calendar, but they don’t run.  Anyone seen this problem?
View: 190   Answer: 0