If your old controller has more than 12 zones, you will need to have 2 Netro controllers to replace it. Please follow the diagram below to safely wire the 2 controllers:

Now you can use the 2 C slots for the common wires and the 2 sets of 1-12 slots for the zone wires. If you do not have a master valve or pump, just ignore the orange wires.

IMPORTANT: the blue wire has to be connected to the left 24VAC on both controllers and the yellow wire has to be connected to the right 24VAC on both controllers.

Please contact us if you need the wire connectors shown in the picture.

Netro Inc

Hola,

No se si hay algún que hable español. Espero que si. 

Como programo el suelo si quiero poner tepes de césped?

Gracias

New system owner. When having fall blowout performed, I found I needed to be present to run each zone. I didn’t find a way to provide access to the technician. Other systems on the market provide this function. 

I am exploring different smart watering modes. The normal mode waters the lawn too long for me but the eco mode too little. It appears that the eco mode is exactly the same as normal but the watering time is half of normal.

In my case, I would like to set up a smart mode that waters 75% of the normal. How can I configure the smart mode to do that?

What is the best way to store the whisperer for the winter.  Should in keep it exposed to sunlight via a window.  Is there a way to turn it off?

I don’t understand why smart watering is planning to water my 6 zone area in different ways if they have all the same type of soil, sprinkle head, size, and species. 

OK. I have my plumber installing this. Unfortunately, this is México and so beyond the basics, most plumbers are struggling about in the dark. We've figured most of it out, but we're a bit in the dark on a couple of bits.

I have the following:

A ground source well with a Franklin Electric submersible pump as my water source. This pumps directly from the ground to the zone controller.

The zone controller is an Antelco EzyValve4 solenoid (https://antelco.com/us/products/valves/automatic/ezyvalve-4). This has a water input and four zone outputs. Each of the four solenoids has two wires and their website shows how to connect 1 of the wires together as the common and then the other four for each controller. This is all good.

The problem is power to the pump. The Netro installation video says "if you have a master valve, connect that to the M slot". I googled a bit and found "A master valve is an automatic valve that is installed at the point where the irrigation system connects to the water supply. (Sometimes this circuit is called a “pump start circuit”. Both types of circuits work identical, and can be used for a pump and/or a master valve.) The controller turns the master valve on and off."

So, does this mean I connect the power from the pump directly to the "M" slot? and would this then turn on the pump when a zone is opened for watering? So, Zone 1 comes on to water the garden, does this also switch the pump on?

From what I understand the pump will be 110v, so do I need a relay unit between the pump wire and the Neatro (24v)?

Can anyone give me a confirmation that this is the right way to configure it please?

Manually watering Zone 2, sprinklers stopped watering while the app still showing watering and counting the time, tried all other zones, none is watering though the app shows they’re. Checked wifi works, power to the controller works. The only thing I noticed is that the light on the controller is off all the time except when unplug and plug it back, the light flicks once and then remained off

After exposure >4 hours, the power button lights up red and shows no sign of connection. And one more detail is a Sprite capable of connecting with the Whisperer?

Pls answer me soon because I am in need of to use. 

Thanks

It’s like the app doesn’t know it’s connected 

To the correct WiFi although it is.  Bought a new sensor - not connecting since upgrade to iOS 13. Please advise. See pictures. 

Hi,

We have to take back inside our home the whisperer when the cold season is back I guess ? At what  exterior tempeture we should do this ?

Hi,

I have just replaced a Rain bird image 6 by the Netro Sprite and I am using it's power supply.

The problem is that once I connect it after first install it gets to solid white light. I press reset shortly or even for 8 seconds but nothing changes.

Can someone help me ?

Thank you.

You mentioned you would add the ability to display the ip address in the next upgrade. Having dealt with networking issues for many years. I find it best to be able to assign static ip addresses to my home networked devices so I don’t have random dhcp issues causes by laptops or phones reconnecting and trying to take over an IP address that might be in use by a device that is a permanent resident.

Would you add the ability to assign the IP address to the controller? Many people don’t realize the significance of this but I find it important to a healthy home network.

Hello everybody,

I own a Sprite and a Netatmo weather station. By now I have configured the Netro App to use Wunderground as the meteo provider. More specifically I have configured my own Netatmo Weather station as a provider. I have to say that it works pretty good in forecasting weather conditions. I would like to know if somebody else is using this configuration and owns also the rain gauge module. In case, does provide the correct rain amount of rainfall in the Netro app Discover page. It would be nice if the Netro "AI" could use the exact rainfall from the rain gauge provided through wunderground.

Anyone experimenting with this?

I only got my system delivered yesterday, so this could be something that I doing wrong, I have one whisperer in the back garden and one in the front. I live in Merida Yucatan and so it's hot all the time. The whisperer in the back is in direct sunlight most of the day yet it's reporting the temperature as 24. The one in the front is shaded by the house yet that is reporting 33. Both seem to be reporting incorrect moisture levels in both the topsoil and subsoil. Yucatán drains through stone to underground water sources so I would expect both topsoil and subsoil to be showing very arid.

Can anyone advise?

I’ve setup several schedules and in creating another new one, I run into errors about a schedule conflict.  I’ve disabled the other schedule so it won’t run but even then I get the error.

I would think that the app would be smart enough to not create a schedule conflict with a disabled schedule?

Is there a chance to swap the measurement units to km/h? 

Having a problem since upgrade of the app. Doesn't seem possible unless the main unit updated as well. Valves close within a few minutes of being activated by manual start, or programmed schedule. Have not test with smart watering disabled, but it happens on manual starts, so not sure that is even a variable. The Zone still shows as actively watering in the application. If you submit a stop  action by pressing the red square,then restart, via the sideways triangle, the zone will come back on again. However, it shortly shuts back off, while still showing the zone as being actively watered. This is happening across all four of my zones. Curiously, if you unplug the controller after the valve shuts off, but the app still shows it watering, wait a bit, and then plugit back int-the zone comes backon shortly after reboot.

Tested countless times, hasn't finished a cycle in a month. The zone stops sending the 24v signal causing the pump relay to snap shut and turn off the water supply, or perhaps the zone valve. Either way, appears to be a very odd defect. Do I need a replacement unit?  (BTW, I have all smart fumctioms disabled) 

To the Netro Community,

Recently Netro has enabled the max day Restriction in Settings->Regulation for those cities which limit watering to one or two days per week. We are aware that many cities are under mandatory regulation and the penalty for violating the water regulations is large, therefore, we have enabled the max day regulation.

Users can go to Settings->Regulations to check and please feel free to report us if the regulation is incorrect.

For some local regulations, we are not quite sure if it is conservation plan or mandatory regulation. If the regulation is not needed, please write to us support@netrohome.com and we will check and update our regulation database accordingly.

Thanks,
Netro Support

I wasn't able to find a way to read the IP address assigned to the Sprite and/or Whisperer could you consider adding a page in the app where you can read the value?

Thank you,

Tony