LOAD ISSUE NOTIFICATION

Javier NM
Updated at 2023-07-04 11:25:43 UTC 

While I was doing some tests with my installation (Sprite-6), I received a notification warning me of a "load error". It happened while I was manual-watering ant the water supply valve was shut. I found it very useful. Now, two questions arise:

(a) I never found the above notification in the "Notifications" section of my account. Wouldn´t it be expected there?;

(b) Is it possible to know the list of notifications that the system can send to the user, so that one could know the system better and prepare strategies if needed? 

Evereyday I am happier with my Sprite. I find it to be a top system. Congratulations to the team!

View: 281   Answer: 1

Spanish translation problem

Abraio
Updated at 2023-07-02 20:49:46 UTC 

Hi.


At some places in the Netro App and in the website (like in the program edition screen) somebody translated the english word "Back" (the caption in the button you use to go back to the previous screen) to the spanish word "Espalda".


That is absolutely wrong, in spanish "Espalda" refers only to the anatomic back side of the human body.


You should use instead the words "Retroceder" or "Atrás", both mean to go back or to undo something.


Greetings from Spain.



View: 268   Answer: 1

Repeating same area in the same day

David Gomez
Updated at 2023-06-27 22:03:51 UTC 
Why netro smart is doing watering repeated in the same day until 4 times?
View: 310   Answer: 1

Whisperer

Ralph G
Updated at 2023-06-23 18:56:48 UTC 


In the whisperers manual it says it will show up in the weather section but I don't see it. Anyone else have this issue?

View: 305   Answer: 1

Netro App

zoe
Updated at 2023-06-15 00:40:38 UTC 

I bought a new phone today and am unable to water my lawn and vegetable garden because the app asks for a password, which I have forgotten.

I have tried number of times to get it to open up with a new password and the app still does not go back to normal.


Please call me on my cell phone.  209-482-0316


I would like to be able to get this to work because it is getting hot in California.  It is to be in the 90's tomorrow.


Linda Lundgren

View: 318   Answer: 1

No notifications

Khalid Mousa
Updated at 2023-06-14 03:25:18 UTC 
Why netro don’t have notifications when it’s watering. Begging and end like wother. Orbits b havy and RainMachine 
View: 299   Answer: 1

Calibrating sprinkler output

SonDeMar
Updated at 2023-06-13 15:16:54 UTC 

Hi,

Firstly, I have a Sprite and love it! Easy to install, easy to set up and I'm really impressed with it.

I have a smart water meter so I know exactly how much water each zone uses and I can see that the Netro Sprite's estimate of water used during irrigation is about 75% of the actual usage as reported by my water meter.  This means that I am probably over watering.


Is there an easy way in the app to calibrate the expected flow rate (litres/minute) of a zone's sprinklers such that the smart algorithms deliver closer to the amount of water they think is needed?  Or put it another way, instead of calculating it needs to run a zone for say 10 minutes, they would just run for 7.5 minutes.

View: 363   Answer: 1

Delay settings

Roberto Pirovano
Updated at 2023-06-13 09:15:35 UTC 
I have a delay set on 5 days, I try to change it to reduce to 1 day but the system stay on 5
View: 297   Answer: 1

Certificate Expired - AGAIN!

AllenHome
Updated at 2023-06-11 06:42:24 UTC 

Please renew the certificate so our app works again..  

Maybe you need to set a reminder around this as this seems to be a reoccurring problem.


View: 284   Answer: 1

Certificate error

ventinovesette
Updated at 2023-06-11 06:03:25 UTC 
The certificate has expired. Please renew it asap as we are not able to access to the app
View: 354   Answer: 2

Problem with APP connection

Davide G.
Updated at 2023-06-11 05:49:55 UTC 
View: 317   Answer: 2

Change Country

samhye
Updated at 2023-06-08 12:58:01 UTC 

Hello all,


While installing the app, we couldn't choose our location (Curacao) so we filled in Miami, FL. Is there a possibility to change country after all? I can find where to change it in settings but it's not allowing me. Can someone help me out?


Many thanks.

View: 286   Answer: 1

2 zones not working

Shahid Habib
Updated at 2023-06-05 13:39:04 UTC 

Hi,

I have 9 zones but 2 of them are not popping up for watering. I can see water is coming out from the ground but not through sprinklers. I have unplugged Netro device and plugged it back but still those 2 zones are not working.


Any help will be appreciated.

View: 324   Answer: 3

Rename device

3 Dorset Lake Avenue
Updated at 2023-05-28 09:51:48 UTC 
How do I rename one of my controllers ? Thanks. 
View: 282   Answer: 1

Gestione ritardi

Stebel
Updated at 2023-05-28 04:44:07 UTC 
Come si cancella un inserimento del ritardo?

View: 194   Answer: 1

Zone invert

Stebel
Updated at 2023-05-28 04:42:47 UTC 
Is it possibile to invert the zone order? I mean start from zone 6 to zone 1 
View: 241   Answer: 2

Can I back up my Netro?

Jacob Matheny
Updated at 2023-05-26 15:39:56 UTC 
I’m upgrading from my Netro Sprite to a Netro Spark. I have very complicated watering schedule and I have 12 zones already programmed and set. I prefer to not have to sit there and reprogram everything manually. Is there an option to backup and restore my water programs and zones?
View: 214   Answer: 1

Can I back up my Netro?

Jacob Matheny
Updated at 2023-05-26 15:39:51 UTC 
I’m upgrading from my Netro Sprite to a Netro Spark. I have very complicated watering schedule and I have 12 zones already programmed and set. I prefer to not have to sit there and reprogram everything manually. Is there an option to backup and restore my water programs and zones?
View: 183   Answer: 0

Strange watering cycle

Joe Mariano
Updated at 2023-05-22 14:40:16 UTC 
We just have 2 inches of rain.  I do know why it watering this morning.  Any ideas?
View: 231   Answer: 1

Mismatch zones/times

Jose R
Updated at 2023-05-21 12:40:53 UTC 

So happy with how this works. 

Everything works nicely but I noticed a weird issue: I was waiting to fine tune the dripping installation and when the app said Next watering in 1 minute, it was not. Kept saying 2 minutes, then 3, then 5... 

Finally it started some 20 minutes later than scheduled. And the zones were not matching with the real order. In my app it's zone 1, then 2, etc and the app was saying now watering zone 3, next 7, next 2 but surprisingly, the zones were being watered correctly.

Apart from that, it's working great. Thanks.

View: 229   Answer: 1