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New Home Owner

cweinacht
Updated at 2022-06-17 23:52:21 UTC 

I purchased a house with a Netro system, how do I remove the previous owner and add my account to the system?  Is there a way to reset the system?

Thanks!

View: 1658   Answer: 1

Manual operation

Paola Pinnavaia
Updated at 2022-06-17 23:21:30 UTC 

I am reporting a problem that has been occurring for a few months. Manual operation fails from time to time for no reason. Before the new version of the app, this never happened.
It is a serious problem

View: 63543   Comment: 2

Sometimes Zone 1 is 2?

Alan M
Updated at 2022-06-17 21:51:02 UTC 
Doing a manual run. On Zone1 correct zone starts up. Sometimes when I try to execute a manual run on zone 2, zone 2 does not start. Zone 1 does. Weird. Shouldn’t this only be possible if zone 1 is connected to the zone 2 valve? Just changed from a working controller to the new Netro controller, so zone 2 was working last year. 
View: 1633   Answer: 1

Smart schedule, cutting times in half?

Steve A
Updated at 2022-06-17 17:37:53 UTC 
I'm confused.  This year, after two previous years of no issues... The smart schedule is showing my times cut in half.  Example:. I asked it to water for about 25 minutes, starting at 5 AM.  When I look at the schedule it's creating, it's showing, water for 15 minutes at 5 AM, then another 15 Minutes at 5:45 AM


Why is it doing this?   I want the 28 minutes, contiguous.


Thanks for any info

View: 1674   Answer: 1

Discover/Irrigation

Jean Paul Lasserre
Updated at 2022-06-17 07:20:57 UTC 

How can I change the scale for weekly irrigation ?

Monthly scale is OK but the range of weekly scale is far too small.

Thanks

View: 1756   Answer: 1

Not working

Victor Bermejo
Updated at 2022-06-17 05:45:18 UTC 

Actually something happened but the smart watering is not working properly anymore.

I already tried changing modes, types of floor, sizes of different zones, amount of sun, climate provider, I also tried using manual program, etc....but only can get a green and healthy grass spending a huge amount of water and money.

Still watering even when its raining.

The moisture level is 3% when its all wet.

Jumps schedules with error randomly.


Please come back to previous algorithm , app version or whatever. Everything was perfect till March 22.


Kind regards,



View: 2361   Answer: 1

Barbara

John Amoroso
Updated at 2022-06-16 22:17:32 UTC 
How do I reset app?  It tells me e-mail is in use!  I wold love to talk to them but don’t know how to reach them!
View: 1733   Answer: 1

Hydretain schedule

netprotocal
Updated at 2022-06-16 04:17:41 UTC 
If I use a water retention system like Hydretain, how do I set the app to take this into consideration? Since we would need to water much less.
View: 1714   Answer: 1

Caution or error sign

Rudy
Updated at 2022-06-15 18:09:43 UTC 
My Nest App is showing that some of the Zones are not running when they’re scheduled to run. For today, none of them are running. Please help! 

View: 1637   Answer: 1

I live in Laguna beach

St Anns Cottage
Updated at 2022-06-15 17:07:41 UTC 

This is a rental property that periodically changes tenants.  It would be so nice if you had an easy online setup for us landlords who don’t live nearby!


Help!  I don’t know how to set this up!

View: 1587   Answer: 1

end Battery life?

deleted_20230624085654JacquesBerghmans
Updated at 2022-06-15 13:23:27 UTC 
I use Netro Pixie for over a year. Now my battery % goes 3%-11%, 45% maximum, even in sunny days. May i conclude the battery needs to be replaced? Please confirm and tell me where to buy for prompt delivery in Belgium.
View: 1945   Answer: 1

Wifi netro

Jim Lacy
Updated at 2022-06-15 02:08:45 UTC 

I can't get the device to connect to the internet.  Every time I change to the device wifi it say I need wifi to make the change. Once I select it my wifi shuts off so it can't connect.  


I beyond frustrated with this system 


View: 1903   Answer: 2

Water Bill Killing Me

John Kollehner
Updated at 2022-06-14 19:42:51 UTC 
I live in Houston.   We're having a month long heat water and our city has been raising water rates and they are now some of the country's highest.   Anticipating $1000+ next month for 10K sq ft yard.   Lawn very green with Netro (fully automatic).    How can I sacrifice some of my plush green so I can afford to buy gas?
View: 1883   Answer: 2

Weather Underground

Martin K
Updated at 2022-06-14 15:52:33 UTC 
Topic: General

When will be Netro App be updated to allow customers to add a new location to Wunderground?  Also, when can we adjust the rainfall amount to zero?


Thanks

View: 1936   Answer: 1

multiple zones starting at the same time

joefil
Updated at 2022-06-14 11:23:54 UTC 
Is it possible to start multiple zones at the same time, or group zones so that all can start simultaneously. 
View: 1495   Answer: 1

Master valve

Lorenzo Ignesti
Updated at 2022-06-14 05:45:45 UTC 

Hi!

Where I can enable the master valve? I need to connect to master valve the water. 

Thanks 

View: 1699   Answer: 1

SMART SCHEDULE

Lorenzo Ignesti
Updated at 2022-06-13 08:14:03 UTC 

Hi!

How do I turn off the SMART SCHEDULE?

Thank's

View: 1741   Answer: 1

Tech support

Robert Dambrosio
Updated at 2022-06-13 00:41:59 UTC 

I've been playing with my Netro controller for 6 hours now. I create programs and the first time when I look at the schedule the zones are not shown in order and then they repeat for a second time with a different intervals after the first run ends. I try cancelling the duplicates and both occurrences disappear. I could not figure how remove the duplicates only so I tried resetting the controller. I took about 5 tries before it worked.  Then I did the wifi setup and setup a new program. Just a basic 11 zones with a start at 6:00, weekly and start on jun 16,2022,and I enable it and save. When I check the schedule. Nothing shows up for 6/16 and on the home screen it says next run not scheduled.  All of the 11 zones say next in -- without any entry.


View: 2037   Answer: 1

Netro Spark question

Robert Dambrosio
Updated at 2022-06-12 20:59:09 UTC 
Can I program the spark to not water on Wednesdays. My lawn service comes on Wednesdays and I don't want them to mow a wet lawn.
View: 2399   Answer: 2

Insufficient watering

Gianluca Vettore
Updated at 2022-06-11 18:29:36 UTC 

my spark controller schedules insufficient watering of my lawn, so much so that it is very dry. on which settings (type of soil?) can I intervene to have longer irrigation times?

Thanks for your help.

View: 1585   Answer: 2