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Seeding my lawn this week... How do I adjust the "New Plant" option for consistent watering?

Jonathan B.
Updated at 2025-10-20 22:59:45 UTC 

Hi... since it's still fairly warm outside, I'd like to have the Zone water every 2 hrs for about 3 minutes just to keep the ground moisture up.

I'm not clear on how to do this?  Anyone?

View: 1951   Answer: 1

Zone flexibility

Mike R
Updated at 2025-10-29 01:20:50 UTC 
I have a hill that was terraced and replanted. I was told to run the circuit twice a day for 15 minutes for a month. Drip lines. Seems like my system doesn’t have that flexibility. Am i correct?
View: 1849   Answer: 1

API broken?

Tortfeaser
Updated at 2025-11-21 04:58:13 UTC 
Hi, I can get my Netro controller info using:

curl -v https://api.netrohome.com/npa/v2/info.json?key=MYAPIKEY

(where MYAPIKEY is a key from the user account page)

but when I try to update soil moisture data with:

curl -X POST -H "Accept: application/json" -H 'Content-Type:application/json' -d '{"key":"MYAPIKEY","moisture":100}' "https://api.netrohome.com/npa/v2/set_moisture.json"

I get an error about an invalid key:

{"status":"ERROR","meta":{"time":"2025-11-21T04:54:56","tid":"1763700896_KpmY","version":"2.0","token_limit":0,"token_remaining":0,"last_active":"2025-11-21T04:54:56","token_reset":"2025-11-22T00:00:00"},"errors":[{"code":1,"message":"Invalid key: ","params":{}}]}

What's going on?

View: 10776   Answer: 1

Cannot add pixie z1

John R
Updated at 2025-12-09 02:23:46 UTC 
I cannot add my pixie z1 to the app because pixie z1 is not shown as an option. I have the hub connected. 
View: 1575   Answer: 1

Watering on wrong day

keller3987
Updated at 2025-12-09 15:39:44 UTC 
I have programmed my Netro to skip Tuesday’s but the controller waters anyway. How do I stop this?
View: 1297   Answer: 1

The average temperature for a day is insufficient to calculate correct watering.

Richard
Updated at 2025-12-17 07:17:57 UTC 
When I have Whisperers, the system appears to calculate the average over the day about 4 degrees higher than for zones without Whisperers.

It seems that, even though the weather data is available throughout the day, that zones without sensors only use the forecast high and low.


This is insufficient to correctly adjust for the amount of watering required.


For example, today is 7 degrees C up to 36.

Whisperer zones average the temp at 26C while non-Whisperer zone calculate the average at 22C.


On these extremely hot days, the non-whisperer zones are under-watering much more than the Whisperer zones.


Also note that even the zones with Whisperers always under-water and needs custom programs or manual intervention.


This finally explains to me why zones are always under-watered.


Can the system please use multiple day readings for non-Whisperer zones and PLEASE provide more watering?

View: 1355   Answer: 2

aut watering triggered when Wisperer is out of power

Eric Jonsson
Updated at 2026-01-08 12:02:58 UTC 

Hello,

I have 2 Whisperer for automatic regularion of my watering.

They work normally work perfekt but when the bad weather prevents charging for o longer period they go to sleep/closes down.

Then my Netro thinks the soil is dry 0% humidity and aut starts my watering eventhough the soil is 90%.

I have ti disable the Netro to stop watering until the Whispering is charged.

Since I do not get any warning that the Wispering power is too low the aut watering can go on and on wasting my water and flooding my garden!

View: 1305   Answer: 1

Watering for less that 1 minute

Shane V
Updated at 2026-01-19 04:54:45 UTC 

I have one particular zone that i only require watering for 15 seconds every second day.

How can i do this?  i was able to do it on my previous OpenSprinkler.

View: 1040   Answer: 1

Old whisperer

Jean Paul Lasserre
Updated at 2026-01-20 10:38:33 UTC 

My two whisperers stopped due to lack of sun. The new one started communicating again.

The old one started communicating but then stopped while the battery was still above 90%.

Seems a communication problem 

Blue light blinking turned quickly to white light blinking.

After blinking a few minutes it stopped but is not connected to the App.

Tried putting it ON close to controller and then close to WiFi router, the result is the same, no connection.

Is the whisperer dead ? Should I buy a new one ?

Thanks

View: 972   Answer: 1

Keeps wartering in snowy weather. Why?

Tuan Phan
Updated at 2026-01-25 18:28:34 UTC 
My system keeps watering despite the fact that it is winter with snowy conditions. It schedule to follow city city restrictions. Why?
View: 910   Answer: 1

New Whisperer 2 charge problem

Will
Updated at 2026-01-27 03:13:26 UTC 
I just got a Whisperer 2 and it won’t charge past 90%. It’s been plugged in all day. Is the battery defective?
View: 943   Answer: 1

Skip watering based on soil moisture (Pixie + Whisperer)

cpline
Updated at 2026-02-02 17:04:38 UTC 
Hello! I would like to set up my system to skip watering if soil moisture reads above a certain threshold. I have the Whisperer and the Pixie, so would like the Whisperer to communicate with the Pixie, so the Pixie skips watering if soil moisture is high enough. Is this possible? Thanks for your help. 
View: 892   Answer: 1

Notification

Alexis Demosthenous
Updated at 2026-02-05 19:28:19 UTC 
I would.love to have the app inform me when watering starts and stops. Is there a way to do it?
View: 889   Answer: 1

Sensor to zone

Mark Zeck
Updated at 2026-02-05 23:17:03 UTC 
How do I connect my sensors to zones? I have the latest.
View: 1047   Answer: 1

Feature Request

John Sirois
Updated at 2026-02-10 05:56:14 UTC 

Is there a way to give info to the app to dial in the soil moisture level?   I would like to measure soil moisture and input the info to my controller and the controller should adjust watering schedule. How about reminding user to check moisture level once in a while and input the info. Is this a thing? 

Thanks!

John

View: 777   Answer: 1

Supported Hardware

Colin Brierley
Updated at 2026-02-12 06:13:48 UTC 

Is there a version of the app that runs on a Windows PC or a Raspberry Pi?

I run all my home automation on a dedicated Raspberry Pi so it would be nice to keep everything in one place.

View: 738   Answer: 1

Support email- No reply

Kirk Davis
Updated at 2026-02-21 16:06:19 UTC 
Could you please ask Support to reply to my emails? The subject line of them is,"Whisperer 2 bad solar panel"
View: 642   Answer: 2

New app (Android)

Ken Jennings
Updated at 2018-06-08 16:39:10 UTC 

Not really a question but a shout-out about the changes to the app.  l found the wonderful new additions that the Netro team just made.  I suggest everyone check out the new additions.  I have tweked a couple of my zones and Very pleased.  Suggest everyone check it out!


View: 10136   Answer: 1

Great job Team!

robertj51
Updated at 2018-06-11 17:43:40 UTC 
Topic: General
This is a great product with a great application as well. Thanks to the team and the developers for working hard to make this right. This is fantastic!
View: 9454   Answer: 1

Weather override

U Koul
Updated at 2018-06-15 17:39:02 UTC 
Smart watering disables my program as it thinks its going to rain, how do I override it - if the weather forecast doesnt pan out or we dont get enuf rain
View: 9380   Answer: 3