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Tony D.

Lives in: Rome , Lazio, IT
Using: SPRITE-6
Growing: Tall Fescue

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Sprite doesn't open valve
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Netro Support
Updated at 2019-08-07 08:15:46
Hi Tony, Could you please send us a picture of how you wire your new 24VAC valve to support@netrohome.com? Do you have a multi-meter to test the voltage? To test…

Plant Sensors Monitoring Multiple Zones
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Netro Support
Updated at 2019-08-07 06:39:15
Topic: Netro App
To the Netro community: We recently have launched an update for the Netro app on App Store and Google Play. In the newest version of the app, we allow one sensor to mon…

Unexpected smart schedule
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Netro Inc
Updated at 2019-08-13 06:06:17
Dear Tony,  Netro's smart schedules are dynamic. All smart schedules in the future could be adjusted if new events happen, for example, weather forecast data updates, n…

Netro Whisperer
3
Juan P
Updated at 2019-08-10 21:59:32
It would be great to be able to buy whisperer on Amazon. I can find the netro Sprite on Amazon Spain but not the whisperer. Buying it online from the netro store is not as conve…

Suggestion: Sunrise smart watering
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Netro Support
Updated at 2019-04-16 08:47:22
Dear Mark, Thanks for your suggestions and we will consider develop this feature. Netro allows users to restrict watering time and define rest time through Settings->Pr…

Spanish translation
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Netro Support
Updated at 2019-08-14 01:30:09
Hi Juan, We are looking for professional to review our translation and we will be very happy if you could help us review the translation. We have sent you a file throu…

Alexa skill
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Netro Support
Updated at 2019-08-19 01:17:14

Hi Tony,


So far we only support Alexa skills in English. We are working on to support it in Italian.


Thanks,

Netro Support

Whisperer not working as expected
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Netro Inc
Updated at 2019-09-10 05:55:26
Hi Tony， We can send us a newer version of the sensor which could solve the issue. Please email your address to support@netrohome.com if it sounds like a good solution.…

Feature request
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Netro Support
Updated at 2019-09-16 06:56:01
Hi Tony, Currently we do not upload the local IP address to the server and therefore there's no way to read the IP address from the app. However, you can look up the IP…

Ip address
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Netro Support
Updated at 2019-09-26 01:14:03
Hi Kris, Thanks for your suggestion about assigning the IP address to the controller and I have forwarded it to our R&D. We will support this feature in the next upgrad…

No notifications

19
Wency Pan
Updated at 2023-06-14 05:18:16
Dear customer, We have implemented the app notification when the device starts to water. Currently it is ready for beta testing. If you are interested in trying this fe…

This smart controller system is filled with bugs. I'm returning this this awful junk evice

37
Vincent Coutinho
Updated at 2023-02-18 16:26:02
Topic: Connected Home
This thing creates a smart schedule and never follows through.  Give me my money back you thieves.

High Quality Weed Seeds For Sale
10
Lloyd Walter
Updated at 2022-03-23 08:31:18
Topic: Connected Home
- indica weed seeds - these will grow into a short, bushy plant with fruity flavors and effects. - sativa weed seeds - these will grow into a taller, lanky plant with more …