Hi Scott,

We have deleted the device named Plant Sensor for your from our server side.

Thanks,

Netro Support

Dear customer,

Could you please send us email to support@netrohome.com with your Netro account registered email?

We will have our technician look into this issue. 

Thanks

Regards, 

Netro Support

Hi Jose,

It is the battey issue. Could you please place the sensor under the sunlight for another 2-3 days to charge it up and see if it works?

Thanks,

Wency

Netro Support