Connecting to Wi-Fi

I've had Netro for 3 years I changed my wifi and I updated it my app. It worked for a couple of weeks and all of a sudden it stopped working. I can't get it to connect to the wifi. It says offline. I can't even do a manual run. Does anyone have any suggestions? 

Answer From Wency Pan

19
Wency Pan
 Updated at 2024-02-09 01:55:06 UTC

Dear customer,


Could you please send us email to support@netrohome.com with your Netro account registered email?
We will have our technician look into this issue. 

Thanks
Regards, 
Netro Support

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